Feedback Receiver’s response to a message Examples… asking questions to clarify the message acknowledging having received / understood message
Why is this important? Studies have shown that 70% of our waking hours are spent communicating! Most jobs, especially in business or marketing, require good communication skills for success.
Communication Media in Business Face-to-face (meetings, presentations) Written Memos Telephone / Fax Email Instant Message Video Conferencing
How are they different? Capacity how much content they can carry Speed Cost Accuracy / Quality of the Message Need for feedback Which communication channel you use will depend on the importance of these factors…
Communication Media Group Project! You may choose one or two partners. Each group will be assigned a communication channel / medium. Create a Glog about your channel that includes : Pictures / Visuals When or why this channel is used instead of others Potential barriers of communication Etiquette – 3 DOs and 3 DON’Ts when communicating Glogs will be presented on Promethean next class – can use animations but make sure text is legible!