1. RWE npower April 2014PAGE 1 Engaging our Employees Sustainability and CR @ RWE npower Paul Bowtell April 2014

2. RWE npower April 2014PAGE 2 npower company context  Since Jan 2013 only an energy retailer. Power stations now in pan-european sister company  Serve around 6.5 million customer accounts  Over 8,000 employees  Around 90 sites

3. RWE npower April 2014PAGE 3 Current Challenges  Corporate restructuring  Staff turnover  Continued focus on Customer Service and Cost Reduction  Estate rationalisation  Media scrutiny

4. RWE npower April 2014PAGE 4 Future Leaders (1) >Now in our third year >Organised and sponsored in collaboration with HR >Three key objectives: –to secure interest in npower from a wide range of high calibre undergraduates; –to provide development opportunities for our employees; –to generate practical sustainability ideas for the business and our customers

5. RWE npower April 2014PAGE 5 Future Leaders (2) >Teams tasked with launching and implementing a sustainability project over a 5 month period. >The project can cover any aspects of sustainability including energy saving, community services, greener travel >Each team sends in a project idea and spends a weekend in Dartmoor being assessed. Finalists are then given limited funds and 5 months to implement and report back on the impact of their project.

6. RWE npower April 2014PAGE 6 Future Leaders (3) >The winning four teams travel to the Amazonian rainforest in August 2014 >They will work alongside the Kaxinawá tribe helping install practical, renewable energy sources >Previous years have seen the winners travel to Antartica to see the impacts of climate change first hand >The prize has been a significant reason for attracting contestants and motivating teams to complete their projects >Where possible all projects are implemented within the business, or with other partners e.g. Mitie

7. RWE npower April 2014PAGE 7 Environmental Champions - Programme Overview >What: A network of Environmental Champions based at our larger sites to further drive our environmental agenda. The network is also a part of our wider employee engagement programme >Where: Durham, Hull, Leeds, Peterlee, Solihull, Stoke, Swindon and Worcester >Why: Local help to achieve carbon reduction targets, reduce business costs, improve media and public perception of RWE npower and further develop and engage our people

8. RWE npower April 2014PAGE 8 What does it mean for the volunteers? Key components: >Champions are recruited across all areas and levels in the business with line management support – optimum ratio 1 champion : 150 people >Training is delivered by environmental engagement specialists Global Action Plan >Champions enabled to act locally with external perspective and supported centrally to drive performance and improve the way we work together >Champions share tasks on each site, and collaborate between sites celebrating their successes and sharing their lessons learnt

9. RWE npower April 2014PAGE 9 e.g. working together, colleagues contact them with ideas to reduce the environmental impact of their site (challenge/collaboration) e.g. carry out environmental inspections alongside Health and Safety inspections (collaboration/driving performance) e.g. speak at team briefs about centralised and local environmental initiatives (external perspective/respect) e.g. qualitative and quantitative information to measure success (accountability/driving performance) e.g. host a ‘Green Day’ on site with information, activities, presentations (focus/external perspective) e.g. run site tailored initiatives focusing on local issues and priorities (accountability/driving performance) The Role of the Champion Lead by example Feed into existing initiatives Act as a central environmental contact for their site Support delivery of targets Engage and inspire colleagues Contribute to impact evaluation

10. RWE npower April 2014PAGE 10

11. RWE npower April 2014PAGE 11