Presentation on theme: "AJ korespondence Centrum pro virtuální a moderní metody a formy vzdělávání na Obchodní akademii T.G. Masaryka, Kostelec nad Orlicí."— Presentation transcript:
1AJ korespondenceCentrum pro virtuální a moderní metody a formy vzdělávání naObchodní akademii T.G. Masaryka, Kostelec nad Orlicí
2Complimentary closeIf the letter begins with Sir, Dear Sirs, Dear Madam, or Dear Sir or Madam, the complimentary close should be Yours faithfully.If we start the letter with a personal name,e.g. Dear Mr Jones, or Dear Ms Jasmin, it should be Yours sincerely.Americans tend to close formal letters withYours truly or Truly yours.It is usually placed on the left of the letter.
3SignatureAlways type your name and, if relevant, your job title, below your handwritten signature. This is known as the signature block. It depends on you whether you sign with your initial/s, e.g. D. Jenkins, of your full given name, e.g. David Jenkins, and whether you include your courtesy title in your signature block. But if you do neither, your correspondent will not be able to indentify your sex.
4Layout 2LetterheadThe printed letterhead of a company gives a great deal of information about it, such as: type of company (Ltd, PLC, a sole traider etc.), board of directors (the name of the chairman who runs the company and names of directors who decide the overall policy), address (telephone, fax numbers, and website addresses), registered number.
5Compuvision Ltd. Donald Sampson 1 Attention line 1 2 Subject title 2 Warwick HouseWarwick StreetForest HillLondonSE23 1JFYour ref. DS/MRDate 21 September 20--Ms B. KaseenBredgade 51DK 1260Copenhagen KDENMARKPrivate and confidentialDear Ms KaseenNon-payment of invoice 322/17It appears from our records that, despite several reminders, the above invoice remains unpaid. Unless the account is cleared within 14 days from the date of this letter, we shall take legal action.Yours sincerelyDonald SampsonDonald Sampson Sales Managerc. c. Messrs Poole & Jackson Ltd., Solicitors1 Attention line2 Subject title3 Copies123
6ReferencesReferences are often quoted to indicate what the letter refers to (Your ref. – vaše značka) and the correspondence to refer to when replying (Our ref. – naše značka) It may appear in figures, e.g. 661/17,where 661 may refer to the number of the letter and 17 to the number of the department, or in letters, e.g. DS/MR, where DS may stand for the name of the writer and MR for the name of the assistant.
7Per proThe abbreviation per pro ( p.p.) – s pověřením sometimes appears in signature block and means for and on behalf of, and is used by the administrators or personal assistants when signing letters on behalf of their managers, bosses.e.g. Yours sincerelyMary Raynorp.p. Donald SampsomSales Manager
8Job titleWhen sending a letter or on behalf of your company, it is a good idea to include your job title in the signature block, especially if your recipient has not dealt with you before,e.g Yours sincerelyDonald SampsonSales Manager
9EnclosuresIf there are any documents enclosed with a letter and they are mentioned in the body of the letter, it is common to write Enc. or Encl.below the signature block. If there are a number of documents, these can be listed, e.g.Enc.Bill of lading (3 copies)Insurance certificate (1 copy)Bill of exchange (1 copy)Certificate of origin (1 copy)
10Layout 3This layout shows some further features of a business letter which can appear in the optional parts (volitelné části). Private and confidential may be written at the head of a letter and, more important, on the envelope, in cases where the letter is intended to be read only by the addressee. There are many variations of this phrase, e.g. Confidential, Strictly confidential, but little difference in meaning.
11Subject titleA subject title (věc) at the beginning of a letter, directly after the salutation, provides a further reference, saves introducing the subject in the first paragraph, draws attention to the topic of the letter. It is usually underlined or highlighted, e.g.Dear Ms KaasenNon-payment of invoice 322/17
12Attention lineThis is used to bring a letter addressed to a business firm to the attention of a particular person. It is usually typed below the inside address above the salutation, e.g.Ferris Electronics plc15 Lothian SquareEdinburghED HLFor the attention of Mr Lewis
13Compuvision Ltd. Warwick House Warwick Street Forest Hill London SE23 1JFTelephone +44 (0)Facsimile +44 (0)Your ref.: DS/MRDate: 21 September 2010Ms B. KaasenBregade 51DK 1260Copenhagen KDENMARKPrivate and confidentialDear Ms KaasenNon-payment of invoice 322/17It appears from our records that despite several reminders, the above invoice remains unpaid. Unless the account is cleared within 14 days from the date of this letter, we shall take legal action.Yours sincerelyAttention lineSubject title
14Použité prameny Ashley, A Použité prameny Ashley, A.: Oxford handbook of commercial correspondence, Oxford 2003