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QAD and The Quality Management System (QMS) Bob Herdoiza, President, CEBOS, a division of QAD QAD Quality Management System Software.

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Presentation on theme: "QAD and The Quality Management System (QMS) Bob Herdoiza, President, CEBOS, a division of QAD QAD Quality Management System Software."— Presentation transcript:

1 QAD and The Quality Management System (QMS) Bob Herdoiza, President, CEBOS, a division of QAD QAD Quality Management System Software

2 Three Mile Island At the time of safety discussions! Worst disaster in US history Preventable with controls  Auxiliary coolant values shut  Failure resulted in no coolant  Human error Top Five Quality Failures of All Time 2

3 Hubbell Telescope Great idea until…. Images a bit better than from earth Most precisely ground mirror… Negative tests ignored $$$$ Top Five Quality Failures of All Time 3

4 iPhone 4 Calls dropped Touching it in a certain spot… Market dominance at stake Top Five Quality Failures of All Time 4

5 Teton Dam Just completed Collapsed and flooded 6 miles canyon Improper materials used Spillway gates blocked with sheet metal Routine maintenance scheduled, yet… Top Five Quality Failures of All Time 5

6 Nominate the entire 70s US auto Industry? Built cars in the 70s that wanted in the 60s Ford Pinto Unreliable after 40 – 50k miles Design flaws made it dangerous Top Five Quality Failures of All Time 6

7 7 QAD and CEBOS Integration Capabilities The Effective Enterprise and the QMS Benefits Open Discussion Agenda QAD and the Quality Management System

8 8 18 Year Old Software Company Approximately 350 Active Deployments Currently supporting 12 languages Serve vertical markets of QAD Registered to ISO 9001:2008 Who Is CEBOS? QAD and the Quality Management System

9 9 Formerly a CSP Partner Since 2009 Acquired by QAD December 2012 Operating as a Division of QAD Enhance QAD Enterprise Applications Effective Enterprise What’s CEBOS/QAD Relationship? QAD and the Quality Management System

10 10 Customers

11 Training Tracking Dashboard Reporting Audit Management Gage Calibration Maintenance / Tooling Supplier Management Document Control Corrective Action / Nonconformance Project Management APQP, PPAP, Risk Management Quality Data Collection Product Overview Comply with quality standards (ISO, TS, AS, FDA, etc.) Integrate related quality processes and QAD Automate required business processes 11

12 CEBOS’ Product MQ1 QAD and the Quality Management System 12

13 MQ1 E-Sync E-Sync Functional Description Compare external data source with MQ1 database Add any missing records to MQ1 Update existing records in MQ1 Library of items to synchronize XML File Transfer QXTD Integration Toolkit XML Integration Functional Description Standard XML web services Standard interface functions Verification of receipt between services Push/Pull Data Integration 13

14 14 Integration QAD and the Quality Management System Best-in-Class manufacturers are creating closed loop quality management by implementing QMS at an enterprise-wide level and establishing real-time interoperability with PLM, MOM, and SCM technology. - Aberdeen June 2011 “Closed Loop Quality Management”

15 15 Employee names Employee positions Equipment Part numbers Customers Suppliers Supplied goods Pieces shipped Pieces produced Defect information One Way Integration Examples QAD and the Quality Management System

16 Incoming Inspection (QAD  MQ1) -Receiving triggers inspection In-process Inspection (QAD  MQ1) -Move between operations triggers an inspection Defect Log to inventory (MQ1  QAD/QAD  MQ1) -Recording a defect moves material to MRB in QAD -Material is moved to MRB, a defect is created QAD and the Quality Management System Integration Points 16

17 Customer Complaint -Complaint call logged in QAD, CAPA created in MQ1 Training Check -Operator training validation check before work Calibration Check -Gage calibration validation before use in QAD Integration Points QAD and the Quality Management System 17

18 18 ALT -QAD  MQ1 Customers Suppliers Products -MQ1  QAD Documents  Part Master (e.g., Dwgs, SOPs, OI, etc.) Lang Mekra / Endologix (piloting) -QAD  MQ1  QAD Receiving  Incoming Inspection  CAPA Build  In-process Inspection  CAPA QAD / Quality Management Integration Integrating QAD and the Quality Management System

19 19 The Effective Enterprise - Why QMS? QAD and the Quality Management System

20 20 The Effective Enterprise – Current Challenges QAD and the Quality Management System

21 21 The Effective Enterprise – Current Challenges QAD and the Quality Management System

22 22 The Effective Enterprise – Current Challenges QAD and the Quality Management System

23 23 The Effective Enterprise – Current Challenges QAD and the Quality Management System

24 The Effective Enterprise – Current Challenges Quality Environmental Health & Safety Doc’s Training CAPA Audits Supplier Doc’s Training CAPA Audits Supplier Doc’s Training CAPA Audits Supplier 24 QAD and the Quality Management System

25 What enables an Effective Enterprise? 25 QAD and the Quality Management System

26 New Document New Document Training required? Approval Document Type Archive Previous Archive Previous Change Request Publish Document Publish Document Document control 26 QAD and the Quality Management System

27 Document Control 27 QAD and the Quality Management System

28 FMEA Traceability and SPC Failure (NCR/CAPA) Result 1 SPC Result 2 SPC Result 3 SPC Inspection Event Inspection Plan Test 1 Test 2 Test 3 28 QAD and the Quality Management System

29 Traceability and SPC 29 QAD and the Quality Management System

30 Corrective Action Step 2 Step… Checklist Approval Configurable Reporting and Metrics Nonconformance Step 2 RMA, Complaint… Steps… NC / CAPA Problem Template 30 QAD and the Quality Management System Step 1

31 NC/CAPA 31 QAD and the Quality Management System

32 Process Flow Characteristics FMEA Control Plan Operator Instructions / Check Sheets Non- Conformances Standard or Custom Report Formats Part Approval APQP Other Supporting Documents Part Information Specs / Prints Data Collection Plan 32 QAD and the Quality Management System

33 APQP / FMEA 33 QAD and the Quality Management System

34 34 Linkage between modules Time  Auto follow up / escalation Anticipate less audit findings Finding other applications for improvement -Records -Gage R&R -Alerts / Deviations Intuitive – people want to use it Benefits QAD and the Quality Management System Total Expected Savings: 3583hours / year 448days / year

35 35 Questions & Answers QAD and the Quality Management System

36 36 Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon! Building the Effective Enterprise

37 37 Contact your account representative www.cebos.com 810.534.2222 bob@cebos.com Next Steps QAD and the Quality Management System

38 www.qad.com © QAD Inc QAD and the Quality Management System 38


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