Text Talk - ANSWERS LOL - Laughing out loud TMI - Too much information BRB - Be right back TYVM - Thank you very much GMTA – Great minds think alike TTYL - Talk to you later BTW – By the way IMO - In my opinion WTG - Way to go BFN - By for now F2F - Face to face IDK – I don’t know
Is this your reality?
How to compose reader-friendly s that cause people to respond Is your cell phone behavior rude or respectful? 3 Clues that you should choose to call rather than or text How to make the most of social networking at the “virtual water cooler” Sarita’s Survey: What the tech-savvy suggest for staying connected! Tackling Technology
Not a Substitute for Real Communication
“People don’t care how much you know until they know how much you care.” John Maxwell, Author & Leadership Expert First…Back to Communication Basics!
YOU NEED TO STOP TYPING IN ALL CAPS CUZ IT MAKES U LOOK STUPID AND U R NOT GONNA GET A REPLY. Verbal & Non-Verbal ONLINE What’s Wrong with this ?
You vs. I CAPS/ Bold = Aggressive Formal vs. Informal Fonts & Frills Blaming words Verbal & Non-Verbal ONLINE
Write a meaningful subject line. “Event rescheduled” instead of “Event update” Keep the message focused - Bullet points, 5 Sentences w/ space between Avoid attachments, if possible. Respond Promptly. Ex – Received…detailed reply tomorrow. Show Respect and Restraint. Creating “Hi Touch” Reader-Friendly s
Show Respect and Restraint
Rule #1: Numerous Questions Rule #2: Sensitive Subject Rule #3: Conflict Resolution By the way, THANK YOU notes are even better in “hard copy” rather than or call. 3 clues that you should choose to call instead of or text
Shouting into the cell phone Driving—and walking-- poorly while talking on cell phone Having a conversation on cell phone/multi-tasking instead of talking with those in your presence Phone conversation on speaker in a public place Talking/Texting during meetings High Tech Checklist: Is Your Cell Phone Behavior Rude or Respectful?
Ideally post at least 5 times per week. Provide valuable information/share your story. Respect their views…positive or negative. (Sarita’s “Rules for Receiving Criticism”) Create in-person follow-up opportunities. Encourage discussion and participation. (eNewsletter example) Making the most of social media (Facebook, LinkedIn, etc.)
eNewsletter Resources: Creating “Community” among your eNewsletter Readers
Be proactive in reaching out to connections; NOT just when you want something from them Never lunch alone. Regularly schedule lunch with someone in your network Pick up phone or stop by occasionally Turn off your devices and listen without distraction Use tech resources—text, , skype, conference calls, social media--for touching base and sharing info but NOT to replace the relationships Sarita’s Survey: What the tech-savvy suggest for staying connected
Social Networking NOT a replacement for REAL Interaction
"If you don't like something, change it. If you can't change it, change your attitude. Don't complain.“ - Maya Angelou, Poet, Author & Educator High Tech is Here to Stay!!!
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