Presentation on theme: "Transportation Security Administration Occupational Safety and Health Program Overview"— Presentation transcript:
2 Transportation Security Administration Occupational Safety and Health Program Overview INSTITUTE OF MEDICINECommittee on DHS Occupational Health and Operational Medicine InfrastructureJune 10, 2013
3 Creation of TSANovember 19, 2001 – Following the 9/11 terrorist attacks in the United States, Congressed passed the Aviation and Transportation Security Act (ATSA), which established the Transportation Security Administration (TSA). The Act transferred the responsibility for civil aviation security from the Federal Aviation Administration (FAA) to TSA.February 22, FAA and TSA publish a final rule transferring the bulk of FAA’s aviation security rules to TSA.
4 ATSAATSA required the completion of more than 30 mandates by the end of 2002 to include:Hiring, training, and deploying federal security officers to over 400 commercial airports from Guam to Alaska in 12 months.Providing 100 percent screening of all checked baggage for explosives by December 31, 2002.ess
5 Injury/Illness Rate, Cause & Effects – November 2003 TSA total OWCP case rate was 23.3 per 100 workers (did not include overtime)USCG was 5.6 Customs was 10.8INS was 12.1CBP was 10.8Fed-wide was 3.8Injury StatisticCause of Injury: 70% baggage handling, 4% equipment handling (ETD tables, privacy screens, floor mats), 4% striking/hitting/bumping into objectsNature of Injury: 79% Sprains/strains/swellingAnatomical Location: 25% Back, 10% multiple sites, 8% shoulder, % knee, 5% wrist
6 Why TSA Injury Rates Were High? The enactment of ATSA led to the rapid installation of the checked baggage screening technologyInability to address ergonomic issues prior to installationEmployees initially hired to screen carry-on items were now required to screen checked baggageMost checked baggage screening was performed manually with standalone screening systems (required loading and unloading of baggage) in cramped lobby areas or bag roomsNo occupational safety and health program prior to 2003No means to report, track, trend, or investigate injuries/illnessesNo baseline hazard assessments of work locationsNo OSH inspection programNo formalized means for employees to report unsafe/unhealthful working conditionsMinimal safety communication to the workforceTSA operations performed in multi-employer worksites
7 TSA Occupational Safety & Health Program - 2003 January 2003 – TSA Occupational Safety and Health Program staffed.TSA screening workforce consisted of approximately 60,000 federal employees.Primary OSH Program Goals in 2003:Establish OSH policy and program elements IAW 29 CFR 1960, Basic Program Elements for Federal EmployeesPerform preliminary hazard analysis of all worksitesEstablish basic OSH training coursesDevelop the TSA Safety Information SystemAnswer OSHA/NIOSH ComplaintsIntegrate OSH practices/principles into standard operating proceduresPartner with NIOSH on Health Hazard Evaluations (HHE)
8 TSA Injury Reduction Initiatives (1) Developed, implemented, and updated policy and training to foster a successful occupational safety and health (OSH) program.Accepted Federal Security Director nominations of 155 Designated Occupational Safety and Health Officials (DOSHO) at TSA airports to plan, implement, and effectively manage the TSA OSH program at the airport level.Chartered 217 Safety Action Teams at TSA airports to respond to OSH issues and concerns, and develop solutions to aid in the implementation of the TSA OSH program locally.Assigned over 300 Collateral Duty Safety Officers (CDSOs) with OSH training and experience necessary to identify safety and health hazards through informal inspections and perform incident investigations.Developed OSH inspection checklists tailored to TSA operations.
9 TSA Injury Reduction Initiatives (2) Participated on the Optimization, Safety, & Hazard Mitigation Integrated Product Team to facilitate and expedite programs or projects designed to improve checked baggage and checkpoint screening efficiency and reduce TSA losses associated with Transportation Security Officer (TSO) on-the-job injury claims.Collaborated with the Office of Security Capabilities to implement safer workspace configuration, redesign, and equipment purchase funded by this program; and assist with evaluation and pilot programs for equipment and systems such as bin return systems, power lift carts, and vacuum lift systems.Became a member of the Integrated Product Team (IPT) for developing the Checkpoint and Checked Baggage guidelines for installing more efficient and ergonomically correct workspaces.Provided contract technical support and reviews of ergonomic related issues.Performed a baseline hazard assessment of all TSA occupied facilities/areas.
11 Office of Management & Budget (OMB) Safety Initiative The OMB Safety Initiative was implemented in January 2006 in response to a November 2005 OMB pass-back memorandum in which OMB requested that TSA establish quarterly performance targets for FY 2006 and beyond, and to provide updates for meeting these goals on a quarterly basis.Each year, TSA identifies those work locations that have contributed to 80 percent of the workforce injuries and illnesses by conducting a Pareto analysis of six occupational safety and health metrics.The participating airports are provided with a stretch goal of eight percent—twice the requirement under the President's Protecting our Workers and Ensuring Reemployment (POWER) Initiative.
12 Office of Management & Budget (OMB) Safety Initiative Six Occupational Safety & Health Metrics Pareto analysis of total workers’ compensation (WC) cases— When an airport's contribution of TSA workers’ compensation cases falls within 80 percent of the TSA total.Pareto analysis of lost time WC cases—When an airport's contribution of TSA lost time WC cases falls within 80 percent of the TSA total.Percentage of total WC cases with lost time—When an airport's lost time cases, when divided by the total number of cases, is greater than the overall TSA percentage of total WC cases with lost time.Under/Over the TSA Total Case Rate (TCR) benchmark—When the airport’s TCR is greater than the TSA FY benchmark.
13 Office of Management & Budget (OMB) Safety Initiative Six Occupational Safety & Health Metrics Pareto analysis of OSHA recordable incidents—When an airport's contribution of OSHA recordable injuries and illnesses falls within 80 percent of the TSA total.Pareto analysis of OSHA recordable incidents with lost time or restricted duty—When an airport's contribution of OSHA recordable incidents with lost time or restricted duty falls within 80 percent of the TSA total.
14 Office of Management & Budget (OMB) Safety Initiative This approach and monitoring system has allowed TSA to experience reductions in TCR and LTCR since FY 2005 and FY 2012 by 84.2% and 83.7%, respectively. When measured against the POWER baseline year of FY 2009, TSA has reduced the total claims filed by 25.39% and the TCR by %; and reduced the lost time claims filed by 16.5% and the LTCR by 33.15% through the end of FY 2012.
15 OWCP & OSH PartnershipThe TSA Occupational Safety and Health Branch reviews every injury and illness that is reported through the Injury Care Hotline on a daily basis to identify trends, and to provide guidance and assistance to TSA field organizations when necessary. TSA has also implemented policy and procedures that require TSA field organizations to begin a safety and health investigation no later than 24 hours after any injury or illness is reported. Results of an investigation are documented on TSA Form 2401, and entered into the Safety Information System (SIS)—the TSA system of record for safety and workers’ compensation information.
16 OWCP & OSH PartnershipAs part of incident investigations, TSA field organizations are required to identify causal and contributing factors, as well as recommend corrective actions to prevent future occurrence of injury. A “check-and-balance” approach is used, whereby, every recommended corrective action is reviewed by a technically qualified occupational safety and health professional to ensure that the action will mitigate the hazard at reasonable cost. TSA also reports total and lost time injury and illness analysis data to OSHA through DHS in the OSHA Annual Report to Congress.
17 TSA Operational Risk Management Build a Culture of SafetyPolicies and procedures to align with OSHA and other consensus standardsEmployee communications and forums for participation in safety programDevelop and deliver training to ensure employee knowledge of TSA “Culture of Safety”Identify Hazards and Analyze Risk (Proactive)Job Hazard Analysis - OSH IDIQ ContractEmployee Notices of Unsafe/Unhealthful Working ConditionsTSA facility self-inspections (informal) – Supervisors/SAT members/CDSOsOSH annual facility inspections (formal) – OSH Support SpecialistsIncident Reporting (Reactive)Incident ReportingIncident InvestigationCausal and contributing factors determinationsCorrective actions/abatement strategiesImplement Safety Measures and Evaluate EffectsLocal implementation of abatement strategies based on level of riskNational implementation of abatement strategies across TSA (i.e., ReMag)
18 Employee Communications Culture of SafetyIdeaFactoryInteractive WebsiteDYK and Fact SheetsMonthly Safety BriefingsTSA iShare Cover StoriesSafety Bulletins and AlertsManagement Directive/OSH Manual
19 Training and Awareness Culture of SafetySafety SurveysCDSO/DOSHO WorkshopsTechnical GuidanceInstructor-led Safety TrainingNational Training Plan - OLCIncorporating Safety into SOPsNew Hire Orientation/Training Program
20 Proactive OSH Initiatives Culture of SafetyABATEMENTPLANSOSHA InspectionsDOCUMENTED IN SIS RMASpecial AssessmentsEmployee Hazard ReportsFormal OSH InspectionsInformal OSH InspectionsBaseline Hazard AssessmentsEquipment and Technology Review
21 Reactive Support Culture of Safety Special Assessments DOCUMENTED IN SIS IAMABATEMENTPLANSOSH Specialist ReviewCorrective ActionsCausal/Contributing FactorsSafety InvestigationWorkers’ Compensation ClaimInjury Care Hotline
22 Injury/Illness Trends by Fiscal Year TSA experienced a 80.91% decrease in reported injuries between FY05 and FY12In the same time period, TSA experienced a 79.50% decrease in LTCR.