1. Relationship with Stakeholders External Customer Owners/Investors Internal Customer Internal Supplier External Supplier Statutory Agencies/ Government Seniors, Peers and Sub-Ordinates Community/ Environment Enjoy And Grow With Your Stakeholders In Ethical Manner

2. 1.Sort – Distinguish needed from unneeded item – Discard all items which are not required – (Organization) Resulting in Recovering and Saving of Space 2.Set in Order – A place for everything should be dedicated –Every useful thing should be in its place - Label (Orderliness) items places and Photograph it(work space) – Minimum search time. 3.Shine – Keep the workplace/equipment swept and clean – Ensuring tip top condition – Inspecting of (Cleanliness) Problems – Taking faster corrective actions. 4.Standardize – Working methodology - Create Documentation, Photo(right and wrong), audio and video of process – Higher productivity and better quality. 5.Sustain – Train, Encourage and Monitor in making a habit of maintaining established procedures (Discipline) stabilize for some time – Doing it right first time and every time. 6.Surpass – Improve Ethics, Relationship, Communication, Learning, Process, Quality and Reduce Cost & Time – Creates culture of constant improvement and meeting ever rising expectations of customers 6 S Activity

3. Steps of a Process PLAN- For flow Do- In standardized manner Check- Monitor and Analyze Act- Achieve as per plan, Learn, prioritize and improve

4. 1.Go To Gemba Together 2.Check & Observe With Relevant People, Objects, Figures, Discuss Observations On The Spot 3.Identify Problems & Improvement Opportunities 4.Take Temporary Counter Measures On The Spot 5.Find The Root Cause 6.Find & Implement Long Term Solution 7.Sustain The Solution 8.Improve the Solution Eight Golden Rules of Gemba Kaizen Problem Solving, Identifying Waste and Finding ways to improve Without Spending much Money

5. KAIZEN - Value Focused Management Paradigm Investment and Innovation culture Kaizen Standard Work Maintenance of CURRENT STATUS TIME TOP MANAGEMENT MIDDLE MANAGEMENT SUPERVISORS WORKERS DEVIATIONDRIVERSDEVIATIONDRIVERS WASTE DRIVERS VALUE ENHANCERS Within the System and Process external to workstation Within the workstation And operation Due to policies and external to company Due to Systems & external to Process

6. Roles and Responsibilities Top Management Encourage good ethics, respect for people, relationship, learning, enviornment, laws and establish culture of improvements Middle Management /Supervisor, establish and improve standards Workforce: Employees, Operators, Staff (Maintain Standards) Design Value in Take waste out of the process Keep waste out of the processes Set minimum waste clearly defined processes, ensure cleanliness and promote interaction Identify wastes and losses/ improve current operations Standard work and avoid waste and losses Support though KAIZEN Methods in all areas

7. KAIZEN STEPSPROCESS RESULTSBUSINESS BENEFITS Obtain Knowledge, Establish SOPs, Communication, Monitoring and Analyzing Systems, Create Materials and Train suitably Improved Product Quality, Productivity and delivery time Happier and more satisfied people Improved effectiveness of employees Increased Business capacity Increase in Overall Business Effectiveness. Cost Reduction Improve Equipment and system reliability Improved Product Quality Reduction in process uncertainties Increased Business capacity Increase in Overall Business Effectiveness. Cost Reduction Ensure Flow and Create Pull and Synchronization All round Proactivity Reduced cycle & Throughput time. Reduced waste in processes. Minimum transport and motion - Increase in Value Added % Low inventory Increase in business volume Faster Delivery. Reduced wastes/ losses Improved cash flow Increase in Productivity Sunjewels Steps and Results

8. KAIZEN STEPSPROCESS RESULTSBUSINESS BENEFITS Implement Zero-Defect Systems - ( Do it right, the first time) Fool proof defect prevention Reduced Rework, Rejections, Scrap % Improved Process Capability Increased FIRST-PASS yield. Assured Quality to customers Higher customer satisfaction and retention Install Harmonized support systems (Synchronization) Improvement in performance of support activities Alignment with Throughput process No-blame culture Improved service quality Customer Delight Sunjewels Steps and Results

9. If the process is performed, digested and assimilated in the culture in steps ABCDE, improvements will be easier to make, and prevented from sliding back right to the bottom. Standardization Standard Quality Time High-quality consciousness Wheel of improvement