2 What is 6S?Provides a structure and steps for improving workplace organisation, order and cleanlinessAccomplished by placing work teams in control of their own areas, helping them to focus on causes and elimination of wasteEstablishing standards of housekeeping, storage and visual communication.What we call "6S" derives from "5S" the method of workplace organization and visual controls popularized by Hiroyuki Hirano (1990). The five "Ss" refer to five Japanese words—seiri, seiton, seiso, seiketsu, and shitsuke. Seiri means to separate needed and unneeded materials and to remove the latter. Seiton means to neatly arrange and identify needed materials for ease of use. Seiso means to conduct a cleanup campaign. Seiketsu means to do seiri, seiton, and seiso at frequent intervals and to standardize your 5S procedures. Shitsuke means to form the habit of always following the first four Ss.Often referred to as 5S, but in healthcare we have added a sixth “S” – SAFETY. This is absolutely critical to good service delivery for us.Common analogy is to compare the level of organisation in the kitchen as opposed to the garage or garden shed.The origin of 5S seems rooted in the works of two American pioneers who were scrupulously studied by Japanese managers. These were Frederick W. Taylor's Scientific Management (1911) and Henry Ford (1922). Indeed, Ford's CANDO program (Cleaning up, Arranging, Neatness, Discipline, Ongoing Improvement), which builds on Taylor's work, appears as the obvious origin for 5S.
3 Why do 6S? Simple process which involves everyone Drives a continuous improvement approachProvides basic workplace disciplines for LeanDelivers improved productivity quality and safetyA highly visual performance measureWhat is the potential impact of a badly organised workplace on service delivery?NHS example of audiovisual department was mentioned earlier on – are there others you can think of?
4 SAFETY SORT SUSTAIN (Checking for hazards, respect workplace and employees)SORT(Separate neededfrom not needed)Eliminate unnecessarythings from the work areaSTORE(A place for everything)Organise what remainsin the work areaSUSTAIN(Discipline to ensureimproved systemsare maintained)Make 6S the normBegin with “Sort.” It is important to remember that the 6S process is cyclical and continuous.STANDARDISE(Build into acceptedroutines)Standardise practicese.g. safety, cleaningSHINE(Clean and wash)
5 Sort Involves four key steps: Identifying items that are not used Disposing of non-essential itemsDetermining frequency of use of items required in workplaceEliminating sources of clutter and safety risks
6 “a place for everything and everything in its place” Store“a place for everything and everything in its place”arranging workplace items and establishing guidelines for storage of these items.locating items based on their frequency of usea permanent or home location is assigned for each item, thereby ensuring that the item can be located with easeeliminating random storage means that there is a place for everything and that everything should be in its designated place if not in use.
7 ShineEntails visually and physically sweeping the area and includes three primary activities:Ensuring that everything is in its proper place. A visual sweep should instantly identify any missing or misplaced itemsIdentifying and correcting repeated violationsCorrecting repeated housekeeping problems such as incorrectly stored inventory, tools out of place, etcShine means the removal of sources of contamination so that you always have a clean and neat work area.
8 Standardise maintain and monitor adherence to the first three Ss. defines how a task should be done and lets everyone involved in the process know the ‘best way’ to do somethingbecomes part of the everyday routineStandardisation makes information about locations more easily recognisable. If all labels are formatted in the same way, it is easier to sweep through them. If procedures for retrieving and returning items and information are uniform, it makes it easier for everyone in the work area to locate them quickly.
9 SustainFollow the rules to keep the workplace 6S-right — "maintain the gain.“routine practice of all the preceding steps. It requires all employees to do their part to carry out the 6S actions they have agreed upon.for 6S to be successful on an ongoing basis, you must sustain the improvements made.an effective way of maintaining momentum within organisations is to have a meaningful 6S review process in place to regularly measure performance and monitor improvements.
10 Safety Eliminate hazards The sixth "S" was added to maintain the focus on safety within the Lean environment and embed safe conditions into all our improvements
11 Implementing 6S 1. Plan a course of action 2. Educate the workforce 3. Evaluate the work area4. Initiate the 6S’s5. Measure the results6. Maintain 6S activities
12 Measure the Results Step 1: Conduct a post-implementation assessment Step 2: Analyse the results of the post-implementation assessmentStep 3: Benchmark
13 The three steps for maintaining 6S activities are: Maintain 6S ActivitiesThe three steps for maintaining 6S activities are:Step 1: Set goalsStep 2: Establish Standard Operating ProceduresStep 3: Adhere to the 6S process schedule.
14 Leadership of 6SSuccessfully implementing and sustaining 6S is heavily dependant on senior management commitment, support and involvement.Managers can contribute significantly to 6S in a variety of ways, including:Go and see what’s happeningPersonally demonstrate their understanding and leadership of 6SApply 6S in their own work areasWork with other leaders and employees in model areasPerform routine 6S checks and review adherence to the standardsMake it fun and provide recognition
15 Benefits for Employees Creates more pleasant working environmentBuilds greater job satisfactionImproves employee moraleProduces a cleaner and more organised work areaImproves communicationPlaces high focus on safetyReduces frustration of trying to locate items
16 Benefits for the Organisation Creates environment for team-based improvementsEncourages visual controlHighlights & eliminates several types of wasteFrees up floor spacePlaces high focus on safetyReduces defects, resulting in higher qualityReduces waste, resulting in lower costsReduces delays, resulting in reliable deliveriesEncourages effective work practices.Helps to develop efficient work processes