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“Industry Leader in PM/RCM/EMR Solutions for Rural Health Clinics ” Practice Management/ Revenue Cycle Management EMR One- Stop Solution.

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Presentation on theme: "“Industry Leader in PM/RCM/EMR Solutions for Rural Health Clinics ” Practice Management/ Revenue Cycle Management EMR One- Stop Solution."— Presentation transcript:

1 “Industry Leader in PM/RCM/EMR Solutions for Rural Health Clinics ” Practice Management/ Revenue Cycle Management EMR One- Stop Solution

2 Dedicated to RHC’s RHC UB-04/Split-Billing Experts RHC Customized Reporting and Statistics RHC Revenue Cycle Management/Billing Service RHC Specific Workshops & Training Over 23 years of Unmatched Customer Service Working Relationship with North Carolina RHC’s AMS Staff Members serve on National RHC Committee as well as local RHC Board of Directors Preferred Partner for The South Carolina Office of Rural Health “AMS has been wonderful with their quick response time and being willing to help us with any questions that we may have. My staff feels very comfortable using the software!” - Shannon Chambers, Billing Manager South Carolina Office of Rural Health

3 RHC Services Practice Management System Designed for Split-Billing Revenue Cycle Management Electronic Medical Records Interface with ONC-ATCB Certified Application Cloud Web Hosting – ASP Model UB-04/Fee-For-Service Capability through integrated Clearinghouse Electronic Patient Statements with new State-of-the-Art Patient Pay Service Integrated Credit Card Processing On-site, Personalized training

4 Practice Management Over 6 years of R&D Specifically for RHC Split-Billing Used by the South Carolina Office of Rural Health as a Primary Billing Tool Customizable Scheduler RHC Specific Reporting User Friendly

5 Customizable Scheduler Up to 10 Columns that can be customized by Provider/Patient Type/Service Type /Text Message Reminders Easy to schedule and move appointments Very user friendly and adaptable to the workflow of each office

6 RHC Reports Financial Snapshot Monthly and Daily Cash Reports Code Summary Daily Operations Summary Cost Reports Patient Balance Reports Aging AR by Patient/Provider/Payer

7 Revenue Cycle Management Copyright 2011 Patagonia Health, Inc. All Rights Reserved. Experts in RHC Split Billing Allows you to Increase Cash Flows while Reducing Costs RHC’s are our ONLY focus We file your insurance, post payments, follow up on any denials, and send statements to the patient Our #1 Goal Is TO Get You Paid On EVERY Claim That Leaves Your Office Increase Revenue/Efficiency

8 Pre-Visit - Patient Registration - Scheduling Visit - Check In - Collect Co-Pay Check Out Charge - ICD-9 from EMR - Filed to Clearinghouse Post-Visit - Payments Entered - A/R Management - Statements - Customized Reports Revenue Cycle Management

9 RCM Case Study

10 RCM References Cheryl L. Ballance, R.N. Administrative Director Ocracoke Health Center Engelhard Medical Center 305 Back Rd US HWY 264 Ocracoke, NC Engelhard, NC (252) (252) Karen Steptoe Office Manager Pungo Family Medicine 245 Allen St. Belhaven, NC (252) Linda Solomon Office Manager Carolina Neuroscience Specialties 506 Jefferson Street Whiteville, NC (910)

11 Electronic Medical Records Copyright 2011 Patagonia Health, Inc. All Rights Reserved. Fully Featured, Comprehensive EHR Federally Certified for Meaningful Use Ready for Stage 2 MU compliance Electronic Prescription Interface to Laboratories (Labcorp, Solstas, Quest etc.) HIE Connectivity + CCD Interface Advanced Features Patient Portal, Secure Messaging Consistency / Compliance / Control

12 Billing / Financial Reports EHR ePrescribe Progress Notes/ Encounter notes Patient Portal Lab orders / reports Documents Appointments / Messaging ICD9, DSM –IV, Service Codes EHR

13 Cloud/Web ASP Model Practice Management Electronic Medical Records One-Stop Solution Easy Secure Affordable

14 Cloud/Web ASP Model Hosted Data in the AMS Cloud Data is protected from Fire/Theft/Natural Disasters Virus Protection Access your data from ANYWHERE, ANYTIME Data is backed up to 3 different locations several times per day Limits IT expenses for the office Limited Hardware needed for Implementation

15 Insurance Claims Integrated Solution with UB04/Fee For Service Dual Capability Real-Time Batch Eligibility ERA sent to Practice Management for Auto-Posting Manage Your Insurance Claims

16 Patient Statements No change to the workflow of the office We Print, Fold, Stuff and Mail the Statements and DECREASE COSTS Office can view the exact statement that is mailed to the patient Fast Delivery Time = Increased Cash Flow Receive more $$ in less time with tear-off coupon and return envelope Optional - With Patient Pay Technology we can send up to three eStatements before sending paper statements to reduce your costs

17 Patient Statements

18 “Instant Integration” with AMS’ PMS Reduce cost of current billing process Provide clear online statements for patients Speed time to process and post payments Decrease errors Drive patient satisfaction

19 Patient Statements Case Study

20 Credit Card Processing Integrated Credit Card Processor on the Keyboard Payment is automatically posted to the patient account Lower your processing fees for increased margins Interface Is Simple to use and makes workflow more efficient for the front office staff

21 Unmatched Customer Service 23 years of First Class Customer Service Only Company in the Industry to offer 1 day of Onsite Training per year included in Maintenance and Development Plan Unlimited Phone, Support 24/7 Receive a call back within 20 minutes guaranteed “The Support from AMS has been excellent! We always get a call back within 10 minutes or less.” -Kathy Thompkins, CEO Palmetto Medical Care, SC RHC

22 See what a few other RHC’s in your area are saying about our Products and Services……. AMS fits the needs of our Rural Health Clinic. The customer support is outstanding! Every issue is resolved within the day. The AMS Team made the transition to a new billing system very smooth and successful Angi, Billing Manager Edgefield Medical Clinic Edgefield, SC I would recommend AMS to anyone! The System is so easy and the customer support is wonderful! Changing PM systems was not something I was looking forward to, but AMS made the transition very easy! Tracey, Office Manager Healthwise Family Practice Barnwell, SC AMS is the ideal PM system for RHC’s. It is very user friendly and easy to navigate. AMS also offers a great customer support team to help resolve any issue. I would strongly recommend AMS to any Medical Office. Jennifer, Office Manager Peaschtree Medical Center Edgefield, SC

23 Contact: Matt Kannan Director of Partnership Development Paul Samia RHC Regional Sales Rep


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