1. QAD Item Attributes and Quality Control Forrest Mori – Principal Business Analyst West Coast User Group, February 11, 2013

2. The Effective Enterprise Item Attributes, Quality Control and the Effective Enterprise Business Challenges QAD Solution Value Summary & Metrics Impact Availability & Release Support Q&A Agenda QAD Item Attributes and Quality Control 2

3. “An Effective Enterprise is one where every business process is working at peak efficiency and perfectly aligned to the company’s strategic goals. ” The Effective Enterprise 3 QAD Item Attributes and Quality Control

4. QAD Item Attributes and Quality Control assist the Effective Enterprise by: -Enabling the elimination of manual and external processes for managing item attributes for product, customer requirements, quality, and regulatory compliance -Extending the reach of quality and test results to materials management and business operations -Improving inventory track and trace Item Attributes, Quality Control and the Effective Enterprise 4 QAD Item Attributes and Quality Control

5. 5 Business Challenges QAD Item Attributes and Quality Control

6. Business Challenges 6 Meet customers’ product requirements Capture and record values for product, and lot attributes from quality test results Formula Definition Raw Material Quality Control Weighing Blending Encapsulation Tabletting Tablet Coating Quality Assurance PackagingShipping QAD Item Attributes and Quality Control

7. Business Challenges – Forrest to evaluate 7 Ensure regulatory compliance of products and materials QAD Item Attributes and Quality Control

8. Business Challenges 8 Manage recalls Track and trace inventory QAD Item Attributes and Quality Control

9. Meet customers’ product requirements Capture and record values for product, and lot attributes from quality test results Ensure compliance to regulatory compliance Manage recalls Track and trace inventory Business Challenges 9 QAD Item Attributes and Quality Control

10. 10 QAD Solution QAD Item Attributes and Quality Control

11. 11 Extends item data management -Define item attributes -Manage attributes and & specifications for items -Manage specifications at order level to qualify materials -Validate inbound & production receipts -Select & validate goods to issue -Full track & trace with lot attributes Item Attributes QAD Item Attributes and Quality Control

12. 12 Test specifications, test records, quality orders Supports: -Multiple tests for an item -Multiple test records for an order or operation Quality order/events automation Certificate of Analysis Quality Control QAD Item Attributes and Quality Control

13. 13 Single access point to current lot-controlled inventory and historical data Backward & forward tracing -Extended list of relevant information -Drill down capabilities -Ability to extract data for further analysis Lot Trace Workbench QAD Item Attributes and Quality Control

14. 14 Lot Trace – Backward (to supplier data) Drill down from finished goods backwards across all product structure levels to verify what materials have been used. View transactional data related to a specific finished product, the components issued, and the related purchased product. QAD Item Attributes and Quality Control

15. 15 Lot Trace – Forward (to customer data) Analyze stock position at each item level and access and export detailed transaction history data. Analyze to which customers goods have been shipped to take appropriate and targeted actions. QAD Item Attributes and Quality Control

16. 16 Industry Applicability QAD Item Attributes and Quality Control

17. Challenges -Product diversion -Global regulatory mandates -Risk impacting brand value and reach from recalls Benefits -Reduce complete product line exposure from recalls -Greater supply chain visibility and traceability Life Science Industry QAD Item Attributes and Quality Control

18. Challenges -Increasing requirements from customers to track more material characteristics -Test inspection result records Benefits -Test results stay with materials Automotive Industry QAD Item Attributes and Quality Control

19. Challenges -Global compliance -Food Safety “Field to Fork” visibility and tracking Ingredients tracking Benefits -Complete lot management -Capture and track ingredient strengths, potencies, etc. -Capture and utilize quality measurements by lot -Shelf-life / use-by dates tracking -Country of Origin tracking Food & Beverage Industry QAD Item Attributes and Quality Control

20. Challenges -Component version tracking & compatibility -Complexity of managing RoHS and WEEE compliance Benefits -Component characteristics stay with the product record -Country of Origin tracking -Retest / compatibility date tracking Electronics Industry QAD Item Attributes and Quality Control

21. Challenges -Compliance with Product recall regulations industry regulations like RoHS, WEEE and Reach -Losses associated with extensive counterfeiting Benefits -Component, WIP, and FG lot management -Capture and track component and product characteristics -Country of Origin tracking Consumer Products Industry QAD Item Attributes and Quality Control

22. Challenges -Complying with RoHS, WEEE, and Reach -Replacement component compatibility -Purchased & FG material characteristic tracking Benefits -Component, WIP, & FG lot management -Enhances after sales service capabilities -Component version tracking & compatibility including warranty recall -Country of Origin tracking Industrial Equipment QAD Item Attributes and Quality Control

23. Demo

24. Supports customer service, product quality, and regulatory compliance by -Enabling the elimination of manual and external processes for managing item attributes for product, customer requirements, quality, and regulatory compliance -Extending the reach of quality and test results to materials management and business operations -Improving inventory track and trace -Helping manage scope during recalls Summarized Value Proposition 24 QAD Item Attributes and Quality Control

25. Compatible with 2012.1 EE Delivered as add-on package Part of Unified Bundle Early Adopter phase Availability & Release Support QAD Item Attributes and Quality Control

26. Questions?

27. 27 Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon! Building the Effective Enterprise

28. 28 Forrest Mori – Principal Business Analyst, R&D Mfg -E-mail: flm@qad.com -Phone: +1 805.565.4241 Guido Van Den Broeck – Sr. Product Manager, R&D MFG -E-mail: gvb@qad.com -Phone: +34 93 327 2052 Carianne Nieuwstraten– Sr. Product Manager, R&D MFG -E-mail: czn@qad.com -Phone: +1 503 236 0025 For More Information QAD Item Attributes and Quality Control

29. 29 Vertical Directors -Riya Cao, Life Sciences -Hank Canitz, FICE -Terry Onica, Automotive Vice-President Life Sciences -Dave Medina For More Information QAD Item Attributes and Quality Control