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KX-NS1000 Telnet connection for analysis Panasonic System Networks CO.,LTD.

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Presentation on theme: "KX-NS1000 Telnet connection for analysis Panasonic System Networks CO.,LTD."— Presentation transcript:

1 KX-NS1000 Telnet connection for analysis Panasonic System Networks CO.,LTD.

2 1. Connection of PC communication software (like HyperTerminal) 2. Basic data for analysis 3. In case of “slow operation”, “system hung-up”, “system restart” or so on KX-NS1000 Telnet Connection for analysis INDEX 4. In case of “speech path” problem

3 1. Connection of PC communication software (like HyperTerminal) KX-NS1000 Telnet Connection for analysis If System (Installer level) password is set “1234”, LOGIN ID: LOGIN Password: 1234

4 KX-NS1000 Telnet connection for analysis Connection Connect PC communication tool (like HyperTerminal) to KX-NS1000 via Telnet or RS-232C Enter login ID “login” after “-” appeared. Press “return” key Enter password “1234”

5 KX-NS1000 Telnet connection for analysis 2. Basic data for analysis

6 Basic data for analysis KX-NS1000 Telnet connection for analysis Some data should be gotten by web maintenance condole. Please refer to KX-NS1000 Web Maintenance Console for Maintenance. Explanation of symptom, Procedure of simulation step by step, Date and time when the symptom is appeared. PCSYS set-up parameter file Major/Minor error log, error log by “COMDBG A” command and $PBXSYSERR/$SYSMNGSYSERR file

7 KX-NS1000 Telnet connection for analysis Version check “VER” command show version of KX-NS1000 Web-MC Ver. 4xx.xxxxx means test version

8 KX-NS1000 Telnet connection for analysis PBX MPR trace - 1 If trouble happen by specific operation, this trace record PBX internal control for analysis.

9 KX-NS1000 Telnet connection for analysis PBX MPR trace - 2 Task ID: 8,10 and 11 are basic for all situation Task ID: 9 is analysis for optional card Task ID: 1b is analysis for CTI communication MTS: start trace MTAE: stop trace (Simulation test is done. If symptom is confirmed, please stop trace.) COMDBG A: get error log

10 KX-NS1000 Telnet connection for analysis PBX MPR trace - 3 Time stamp for checking the date and time at simulation test EXT. number, CLIP number (and so on) is shown by ASCII code How to check whether simulation test is captured by PBX MPR trace or not, by searching key word.

11 KX-NS1000 Telnet connection for analysis Please explain the procedure and step of simulation test in detail for analyzing the PBX MPR trace. PBX MPR trace - 4

12 3. In case of “slow operation”, “system hung-up”, “system restart” or so on KX-NS1000 Telnet connection for analysis

13 CONG command KX-NS1000 Telnet connection for analysis If “CPUPFM ave.” show some value, please check by “CPUPFM” command in detail. “CONG” data will be overwritten by one week CPU performance record check

14 CONG command KX-NS1000 Telnet connection for analysis If “FBK over” show some value, please check by “FBK” and “FBK B” command in detail. FBK show memory status “Used” of “FBK” data will be overwritten by next day

15 KX-NS1000 Telnet connection for analysis CONG command If “WDG cnt over” show some value, please get error log by “COMDBG A” command in detail.

16 KX-NS1000 Telnet connection for analysis CONG command $PBXSYSERRx file is gotten by web maintenance console

17 KX-NS1000 Telnet connection for analysis 4. In case of “speech path” problem

18 KX-NS1000 Telnet connection for analysis MAP command If speech path problem happen, please keep the condition as it. Then, enter “map” command. It shows speech path condition

19 KX-NS1000 Telnet connection for analysis PATHC command If speech path problem happen, please dial “9” from EXT. side under trouble condition. Then, enter “pathc” command. It records “9” signal path from EXT. to other party side. This command is not useful for SLT, SIP phone and UT series at dialing “9” side.

20 KX-NS1000 Telnet connection for analysis

21 “ Thank you very much!

22 Modification : Telnet_investigation.ppt - 1st release


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