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KX-TVM50 KX-TVM200 V2.0 (Edition 1.1 2 nd November, 2007) Panasonic Communications Co., Ltd. Office Network Company “

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Presentation on theme: "KX-TVM50 KX-TVM200 V2.0 (Edition 1.1 2 nd November, 2007) Panasonic Communications Co., Ltd. Office Network Company “"— Presentation transcript:

1 KX-TVM50 KX-TVM200 V2.0 (Edition nd November, 2007) Panasonic Communications Co., Ltd. Office Network Company “

2 “ How to upgrade to V2.0

3 “ Install the PCMC software for TVM V2.0. Procedure to upgrade to V2.0 (!) The PCMC software (V1.0) can not connect to TVM V2.0.

4 “ Compatibility between V2.0 and V1.0 Procedure to upgrade to V2.0 The PCMC software for V2.0 supports both V2.0 and V1.0. If the connected TVM is V1.0, the mode is changed to V1.0 automatically. For V1.0 For V2.0

5 “ 1. Upgrade TVM software Utility - System Backup - Restore the backup data Procedure to upgrade to V2.0 [TVM200 - Upgrade item] (a) Kernel (b) Main (c) DSP [TVM50 - Upgrade item] (a) Main (b) DSP (!) The system will convert the system parameter data from V1.0 format to V2.0 format at the first start-up after upgrading the software to V Shut down TVM Close the PCMC (V1.0 mode) 3. Power on TVM

6 “ TVM V2.0 Improvements

7 “ Added or Improved Features List 1. Support DHCP and Domain Name of SMTP Server 2. Increase quantities of Service Group from 8 to Mailbox Number Flexibility (a) Mailboxes with various digit lengths (b) Mailbox number and an extension number starting with “0” 4. Scheduled Backup (Improvement of PC Maintenance Console) 5. Connection Profile (Improvement of PC Maintenance Console ) 6. Improvement of "PBX Time Synchronization feature“ 7. Changing the default values of system parameters 8. Other improvements (a) Improvement of Retention Process (b) Caller ID Notification when VM Transfer (c) Improvement of VM Menu Display (d) Improvement of “System Backup” (e) Changing Softkey of VM Menu (f) Change of the retention time in the Deleted Box (g) Initial Mode (h) Improvement of Hotel Interface Feature

8 “ Support DHCP and DNS

9 “ TVM supports DHCP server and DNS (Domain Name System). 1. Automatic IP address assignment If the TVM is connected to a network with a DHCP server, the TVM can obtain an IP Address and DNS Server address from the local network’s DHCP server. LAN Settings (V1.0) LAN Settings (V2.0)

10 “ Support DHCP and DNS 2. SMTP server and POP server assignment You enter IP address only. TVM understands this address as both SMTP and POP server. Settings (V1.0) Settings (V2.0) You can enter a server name or IP address. SMTP and POP servers are separate entries. SMTP and POP server SMTP server POP server

11 “ Increase quantity of Service Groups from 8 to 48

12 “ Increase quantitiy of Service Groups from 8 to

13 “ Mailbox Number Flexibility (a)Mailboxes with various digit lengths (b)Mailbox number and an extension number starting with “0”

14 “ Mailbox Number Flexibility (a) Mailbox with various digit lengths Example: Mailbox 101 Mailbox 102 Mailbox 2001 (b) Mailbox number and an extension number starting with “0” Example: Mailbox Number : 012 Owner’s Extension : 012

15 “ Mailbox Number Flexibility (a) Mailbox with various digit lengths New Parameter : Mailbox No. Length Mode “Fixed” [default] : The digit length of Mailbox No. is fixed to 2, 3, 4 or 5. “Flexible” : The digit length of Mailbox No. is flexible. This parameter can be changed only “MBXM” (Utility Command). (!) It is necessary to disconnect the PCMC from the TVM in order to activate the new setting.

16 “ Mailbox Number Flexibility (a) Mailbox with various digit lengths “Maximum Mailbox No. Length” can be changed by “MAXL”. (Utility Command) (!) It is necessary to disconnect the PCMC from the TVM in order to activate the new setting. Note: It is possible to make “MBXM” and “MAXL” entries and then carry out PCMC disconnect in order to activate both parameters. MAXL 4 You can create mailboxes of up to 4 digits. Example: Mailbox 101 Mailbox 102 Mailbox 2001 Mailbox 2003

17 “ Mailbox Number Flexibility (a) Mailbox with various digit lengths Under the following condition: Mailbox Number Length Mode : “Flexible” TVM receives extension information with various digit length from PBX by performing “Quick Setup”. So TVM can create mailboxes with variable length extension numbers. TDA TVM Quick Setup Example: If PBX sends the following extension data from PBX, Extension 22 Extension 333 Extension 4444 TVM creates the following mailboxes. Mailbox Number: 22 Mailbox Number: 333 Mailbox Number: 4444

18 “ Mailbox Number Flexibility (b) Mailbox number and an extension number starting with “0” It is possible to assign any mailbox number and an extension number starting “0”. Mailbox 01

19 “ Connection Profile (Improvement of PCMC V2.0)

20 “ Connection Profile (PCMC V2.0) Utility - Profile Setup… You can save a Connection Profile for each customer’s TVM without having to enter connection settings manually each time.

21 “ Scheduled Backup (Improvement of PCMC V2.0)

22 “ Scheduled Backup (PCMC V2.0) Utility - System Back up – Scheduled Backup… The TVM PCMC may automatically connect to a TVM using a Connection Profile in order to download the selected backup data into the PC at the scheduled time. Connect a TVM system.

23 “ Scheduled Backup (PCMC V2.0) Add a Schedule Information. (!) Note: It is necessary to create a Connection Profile in advance. 12 Make Scheduled Backup Settings

24 “ Scheduled Backup (PCMC V2.0) Start the process for scheduled backup. 3 An icon is created in the task tray of the PC which runs in the background. This process automatically runs when the PC restarts. This screen appears after backup.

25 “ Improvement of PBX Time Synchronization feature

26 “ The date and time of TVM is adjusted to PBX in the following cases, when “Synchronize” is selected in Time Setting. 1) When the DPT link is established 1) When the DPT link is established 2) Quick Setup - Auto Configuration 2) Quick Setup - Auto Configuration 3) When the date and time of PBX is changed manually 3) When the date and time of PBX is changed manually 4) At 4:00 am every day (new feature) 4) At 4:00 am every day (new feature) 4:00 AM Synchronize System parameters

27 “ Changing the default value of System Parameters

28 “ Changing the default value The default value of “Caller ID Callback” is changed to “Enable”. Disable Enable

29 Other improvements “

30 “ Improvement of Retention Process TVM can execute “Retention Process” ( TVM erases expired messages at 0:00AM everyday)while PCMC is connected. TVM can execute “Retention Process” ( TVM erases expired messages at 0:00AM everyday) while PCMC is connected. (*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected. Executing “Retention Process”... 0:00 AM Keep connection

31 “ Caller ID Notification when VM Transfer The Caller ID of the held party is sent to the TVM in TDA15/30/100/200 MPR Version 3.2 or later. TVM also attaches the received Caller ID to a message. TDA TVM Caller ID: Message from Leave a message Incoming Call

32 “ Improvement of VM Menu Display “Caller ID” can be displayed in case of a transferred message. Non-Subscriber (Caller ID: ) recorded a message on Mailbox101. -> Subscriber101 transfers the message to Mbx102. -> Subscriber102 (Miyao Matsusako) transfers the message to Mbx103. Non-Sub( ) -> Mbx101 -> Mbx102 (Miyao Matsusako) -> Mbx103 Old display New Display (V2.0) Receive Message MIYAO MATSUSAKO MBX NOS AUG24 03:47PM NEW 00:03: SHIFT EXIT ERASE Receive Message MBX NOS AUG24 03:47PM NEW 00:03: SHIFT EXIT CLBK ERASE Caller ID The last person

33 “ Improvement of “System Backup” - V1.0 Specification: “Off Line” is necessary to perform system data backup. “Off Line” is necessary to perform system data backup. - V2.0 Specification (New): “Off Line” is not necessary to perform system data backup. “Off Line” is not necessary to perform system data backup. By this feature, the user may backup the TVM system data even in cases where callers are currently using any incoming/outgoing services. By this feature, the user may backup the TVM system data even in cases where callers are currently using any incoming/outgoing services. Off Line : This status is that the port of TVM is not using by any call (incoming call or outgoing call).

34 “ Changing Softkey of VM Menu The softkey display of VM Menu is changed in cases where subscribers receive messages with Caller ID MBX NOS AUG24 03:47PM NEW 00:03: SHIFT EXIT CLBK ERASE If the subscriber presses "RPLY", the system calls to External Number (CLIP). MIYAO MATSUSAKO MBX NOS AUG24 03:47PM NEW 00:03: SHIFT EXIT ERASE MIYAO MATSUSAKO MBX NOS AUG24 03:47PM NEW 00:03: SHIFT BOOKM TRSF PLAY MIYAO MATSUSAKO MBX NOS AUG24 03:47PM NEW 00:03: SHIFT SNEW RPLY V1.0 Softkey Display When the subscriber presses "CLBK", the system calls to External Number (CLIP) MBX NOS AUG24 03:47PM NEW 00:03: SHIFT BOOKM TRSF PLAY MBX NOS AUG24 03:47PM NEW 00:03: SHIFT SNEW V2.0 Softkey Display (New)

35 “ Change of the retention time in the Deleted Box - V1.0 Specification: After a subscriber deletes a message, this message will remain in After a subscriber deletes a message, this message will remain in the Deleted Message Box until the end of the next day. the Deleted Message Box until the end of the next day. - V2.0 Specification (New): After a subscriber deletes a message, this message will remain in After a subscriber deletes a message, this message will remain in the Deleted Message Box until the end of the day. the Deleted Message Box until the end of the day. Delete a message The message remains Delete a message 0:00 AM Next day The day after next Next day The day after next

36 “ PC Maintenance Console - Initial Mode PCMC starts “Initial Mode” that the PCMC starts under the condition not to open the file of settings. This specification is same as the PCMC for TDA and TDE. Initial Mode (V2.0) Double Click to start PCMC There is no shortcut. Initial

37 Basic Specification: TVM will delete the following items by using CHECK OUT of Hotel Feature. TVM will delete the following items by using CHECK OUT of Hotel Feature. - Recorded messages (in the Mailbox) - Recorded messages (in the Mailbox) - Owner Name (in the Mailbox) - Owner Name (in the Mailbox) - Personal Greetings (in the Mailbox) - Personal Greetings (in the Mailbox) TVM will keep the following item even if CHECK OUT is used. TVM will keep the following item even if CHECK OUT is used. - Password for the Mailbox - Password for the Mailbox “ Improvement of Hotel Interface Feature CHECK OUT CHECK IN [MBX 101] Recorded messages : Recorded Owner Name : Recorded Personal Greetings : Recorded Password : 4321 Extension 101 [MBX 101] Recorded messages : None Owner Name : None Personal Greetings : None Password : 4321 Remains

38 V2.0 Specification (New): New Parameter : “Remaining” for the mailbox prompts (Owner name and Personal Greetings) “Remaining” : OPTN 3,1 “Deleting” [default] : OPTN 3,255 Reviewing the status : OPTN –i,3 “ Improvement of Hotel Interface Feature CHECK OUT CHECK IN [MBX 101] Recorded messages : Recorded Owner Name : Recorded Personal Greetings : Recorded Extension 101 [MBX 101] Recorded messages : None Owner Name : Recorded Personal Greetings : Recorded Remains Execute the command “OPTN 3,1”...

39 V2.0 Specification (New): New Parameter : “Deleting” for the mailbox password “Deleting” : OPTN 4,1 “Remaining” [default] : OPTN 4,255 Reviewing the status : OPTN –i,4 “ Improvement of Hotel Interface Feature CHECK OUT CHECK IN [MBX 101] Password : 4321 Extension 101 [MBX 101] Password : None Deleted Execute the command “OPTN 4,1”...

40 Known Problem “

41 Phenomenon : The error message will pop up. The error message will pop up. If the total length of the path and the file name is over 128 characters, If the total length of the path and the file name is over 128 characters, the PCMC can not open the file of System parameter. the PCMC can not open the file of System parameter. Condition : File : System parameter (Version 1) File : System parameter (Version 1) The total length of the path : Over 128 characters The total length of the path : Over 128 characters Countermeasure : Copy the file of System parameter on the folder of the short path. Copy the file of System parameter on the folder of the short path. For example, it is on the Desktop. For example, it is on the Desktop. [Example] E:\Documents and Settings\Administrator\My Documents\Japan\Fukuoka\MinoshimaPCC \200710BackupFileVersion1\SystemParameters50_ bkp (Over 128 characters) “ [Cannot open file.] appears

42 Thank you very much ! “


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