1. ENTERPRISE THINKING MetaMatrix Consulting Group WHITE HORSE LEADERSHIP Setting an Example

2. ENTERPRISE THINKING MetaMatrix Consulting Group Question? Why should anyone… follow your leadership or management? (Difference between the two?)

3. ENTERPRISE THINKING MetaMatrix Consulting Group Define leadership Why is it important? What can it help you do? What traits does a leader have? What tools does a leader have? What hats do you wear in a day?

4. ENTERPRISE THINKING MetaMatrix Consulting Group Maybe you will deliver… The next knowledge system The most efficient new building The newest tools The least stressful environment The programs that save lives The coolest technology The answers to their questions

5. ENTERPRISE THINKING MetaMatrix Consulting Group Perception of Leadership Rudolf Giuliani Former Mayor of New York City Named TIME Magazine’s person of the year in 2001, Giuliani become a global symbol of leadership under fire in the aftermath of terrorist’s attacks on September 11 th. Relying on instinct and trusting his team, Giuliani set a new standard of leadership as a defiant leader responding to crisis

6. ENTERPRISE THINKING MetaMatrix Consulting Group Importance of Solid Leadership Gary Barnett Northwestern University 20 Years losing seasons Lee Iacocca Turn around of Chrysler

7. ENTERPRISE THINKING MetaMatrix Consulting Group H. Norman Schwarzkopf

8. ENTERPRISE THINKING MetaMatrix Consulting Group Colin Powell

9. ENTERPRISE THINKING MetaMatrix Consulting Group February, 2001

10. ENTERPRISE THINKING MetaMatrix Consulting Group USS JOHN F. KENNEDY Rob Weber – Former Commander Dec 97- August 99 Now with Lockheed Martin Maritime Systems & Sensors

11. ENTERPRISE THINKING MetaMatrix Consulting Group

12. ENTERPRISE THINKING MetaMatrix Consulting Group Sea Basing

13. ENTERPRISE THINKING MetaMatrix Consulting Group Flotilla - Strategic Control Mobile Operating Base Multiple ships bundled as one Out of range Threat of shallow water subs Threat Radar Signature Must have land and sea superiority

14. ENTERPRISE THINKING MetaMatrix Consulting Group Questions… How do you build teams? How do you get people to agree? How do you communicate an idea? How do you get everyone moving in the same direction? How do motivate people?

15. ENTERPRISE THINKING MetaMatrix Consulting Group You already know… You must take an active role in the employees You must show interest in the employees You must give them direction You must walk the floor You must manage conflict before it erupts You must get buy in You must be an example

16. ENTERPRISE THINKING MetaMatrix Consulting Group Question? Where does leadership come from? (why so important to know?)

17. ENTERPRISE THINKING MetaMatrix Consulting Group

18. ENTERPRISE THINKING MetaMatrix Consulting Group Leadership’s Origin Military –Method of winning at battle –Method of establishing leadership –Insured survival Great Strategists –Ghangis Kahn –Julius Caesar –Napoleon Bonaparte –Alexander the Great

19. ENTERPRISE THINKING MetaMatrix Consulting Group How Did They Lead Men on the white horse Empowered their generals Educated others to win Fought side by side Vision or death They were active in the role of leadership…

20. ENTERPRISE THINKING MetaMatrix Consulting Group Management vs. Leadership Prior to 1870 the largest firm in the world was around 600 employee –James Watt and Financier Bolton 1870 Transcontinental Railroad had 26,000 employees Ford, Carnegies, Eisenhower Auto, train, plane Telephone, telegraph, print

21. ENTERPRISE THINKING MetaMatrix Consulting Group “Leadershift” Coaching and Mentoring Returning Virtual Companies –Verifone Communication tools –Cell, email, intranets, internet, extranets

22. ENTERPRISE THINKING MetaMatrix Consulting Group Examples of Management Steven Jobs taking over Apple Welch transforming GE Wiell Citibank Merger Michael Dell Donald Trump Herb Keller’s approach or Sam Walton’s Gandhi, Martin Luther King, Joan of Arch, Attila the Hun, Napoleon, George Washington

23. ENTERPRISE THINKING MetaMatrix Consulting Group Role of Leadership is to… Create a vision and develop systems and structure to get there. United Way Approach

24. ENTERPRISE THINKING MetaMatrix Consulting Group Role of Leadership is to… Empower your employees through tools and systems Social Security Administration

25. ENTERPRISE THINKING MetaMatrix Consulting Group Leadership & Management are Mental The best leaders collect information widely, listen to everybody, and then decide by themselves. -- Edwin Bearss, Civil War Historian

26. ENTERPRISE THINKING MetaMatrix Consulting Group Principle – You create the plans Coaches create playbooks. Athletes do not.

27. ENTERPRISE THINKING MetaMatrix Consulting Group Good leaders see the future. Can you see the future?

28. ENTERPRISE THINKING MetaMatrix Consulting Group Two Examples –Product is a service –Systems are stressed –Management involved –Customer centered –Individuals participated –Expectations higher –Reward system –Main office involved –Product is a service –Systems not similar –Lack of management –Firm centered –Employees hiding –No controls –No rewards –Absent main office Courtyard MarriottAuto Dealership

29. ENTERPRISE THINKING MetaMatrix Consulting Group 6 Traits of Leadership 1. Awareness: Leaders are aware of the human influence. They are aware of their surroundings and quite capable of reacting to situations that arise. Being “connected” allows the leader to be reactive and proactive. 2. Focus: Leaders are able to focus on their project at hand. This focus is utilized to manage a group of people or to move people into combat. In each situation, energies are channeled into a desired result. (How they perform these feats is another issue.) 3. Creativity: Leaders are able to move time, resources, energy and ideas in methods others thought impossible or implausible. In any case, the ability to create opportunity distinguishes their methods from following the crowd.

30. ENTERPRISE THINKING MetaMatrix Consulting Group 6 Traits of Leadership 4. Integrity: Leaders have a “community” sense of right and wrong. Each culture and environment has a set of standards in which they believe. The leader not only mirrors their followers, in many cases the leader enhances a particular trait to a higher degree. 5. Self-discipline: Leaders have the one true trait that makes them start a project, task or idea. How many people have said that they’ve had “that” idea years ago, only to be purchasing another’s invention? Self-discipline requires the maturity to do what is needed, not always what is desired in the present moment. 6. Perseverance: Leaders have follow through. They are the people who, without fail, should be counted on to complete a project. They have to set a schedule and complete whatever comes along (even when facing obstacles.)

31. ENTERPRISE THINKING MetaMatrix Consulting Group Management can build or create faster than any employee.

32. ENTERPRISE THINKING MetaMatrix Consulting Group Your Power

33. ENTERPRISE THINKING MetaMatrix Consulting Group Tom Ridge Duct Tape Strategy (2003-02-14) -- A spokesman for the company that makes America's best- selling duct tape announced today that it will sponsor all future news conferences by Homeland Security Director Tom Ridge. Since Mr. Ridge's Homeland Security Department elevated the national security threat level to "orange", duct tape sales have skyrocketed. "The sponsorship was a natural fit for us," said the Duck Brand Duct Tape spokesman. "What with the government being a little tight on funds, and all, they could use the money."Tom RidgeDuck Brand

34. ENTERPRISE THINKING MetaMatrix Consulting Group WorldCom’s Leadership BERNARD J. EBBERS CEO steered WorldCom into the largest corporate bankruptcy in history. (but has yet to repay his $408 million loan.) What decisions are you making?

35. ENTERPRISE THINKING MetaMatrix Consulting Group Sopwith Camel - Management WWI Fighter – 5490 Built More people died in training than in combat

36. ENTERPRISE THINKING MetaMatrix Consulting Group Don’t Become The Person You Hate Soft Approach Team Building Group Census Autonomy All “Fish” Let Others Take Control Hardliner Forceful Make Decisions Reorganize Jobs Add Structure Driven Can be nice Can get input Have a purpose Educate others Focused Accountable

37. ENTERPRISE THINKING MetaMatrix Consulting Group You Can’t Spell Team without an “I” empowerment TEAMWORK

38. ENTERPRISE THINKING MetaMatrix Consulting Group What is a team… The conversion of groups to teams while reaching a common goal. GroupTeam (Tree Cutters) or

39. ENTERPRISE THINKING MetaMatrix Consulting Group One reason teams fail - Abilene Paradox Group Dynamics Study Jerry Harvey a Prof. Of Mgt. Science Washington University Hot day, 4 family members go to Abiline 53 miles away. Members all agreed

40. ENTERPRISE THINKING MetaMatrix Consulting Group Abilene Paradox "Organizations frequently take actions contrary to any of the members & defeat the purposes they set out to achieve“ "Inability to manage agreement not conflict is the single most pressing issue for management"

41. ENTERPRISE THINKING MetaMatrix Consulting Group Abilene Paradox Why? Action Anxiety - Fear of doing. Negative fantasies - Create doom and disaster Search for scapegoat - All members responsible Calculate risk of action or no action Confrontation in a group setting.

42. ENTERPRISE THINKING MetaMatrix Consulting Group EMPOWERM ENT What’s your strategy to empower others?

43. ENTERPRISE THINKING MetaMatrix Consulting Group Being Loved by the Instructor

44. ENTERPRISE THINKING MetaMatrix Consulting Group What was the last business book? In 1994 the chance of a project developed by a Fortune 500 company coming in on time and within budget was 9%. In 1998, the chance of that same Fortune 500 project succeeding rose to a whopping 24%

45. ENTERPRISE THINKING MetaMatrix Consulting Group The Future of Education

46. ENTERPRISE THINKING MetaMatrix Consulting Group CHANGE Everyone loves change!!!

47. ENTERPRISE THINKING MetaMatrix Consulting Group People love change… Do you like TV remotes? Do you like ATM’s? Do you like safer cars? Do you like cheaper clothing? Do you like cell phones? Do you like the internet? Do you like…? …Employees love change

48. ENTERPRISE THINKING MetaMatrix Consulting Group Good Projects vs. Poor Projects Project Fires, Loss of Revenue Poorer Applicants $, Efficiency, Moral Quality Applicants Unsuccessful Success

49. ENTERPRISE THINKING MetaMatrix Consulting Group You create the future…the excitement diameter averages 5 nm unique rounded shape superior lubricity characteristics Nanodiamond applications: - wear resistance, useful life, and mean time between failure - corrosion resistance of steel - angstrom finishes of polished surfaces - physical properties of rubber - strength of PTFE (Teflon-like materials) - lubricating power of oils Pure nanodiamond is produced by detonation of diamond blend and subsequently by chemical purification.

50. ENTERPRISE THINKING MetaMatrix Consulting Group In horse racing you WIN BY A N_____ (Someone else LOSES BY A N_____)

51. ENTERPRISE THINKING MetaMatrix Consulting Group Inc. November 1999 “The average office worker files 80% of the data they receive without using it!

52. ENTERPRISE THINKING MetaMatrix Consulting Group Proper Tools Save Time & Money

53. ENTERPRISE THINKING MetaMatrix Consulting Group SALES How do you sell your ideas?

54. ENTERPRISE THINKING MetaMatrix Consulting Group See the big picture AAHAM Financial Person Manager shift in thinking… Lessons???

55. ENTERPRISE THINKING MetaMatrix Consulting Group Maps vs. Words Take a right at the cow Go 3 miles to the barn Follow the signs…

56. ENTERPRISE THINKING MetaMatrix Consulting Group Sales Strategy IndividualAlignmentRelationshipTotals John K314 Susan B549 Amir L123 Su Lin M235 Josh S459

57. ENTERPRISE THINKING MetaMatrix Consulting Group Increasing Comfort Levels Non-UserGet them Comfortable Increase Usage More Complex

58. ENTERPRISE THINKING MetaMatrix Consulting Group

59. ENTERPRISE THINKING MetaMatrix Consulting Group Getting Results Fast 1886 Karl Benz drove his first automobile through the streets of Munich, The machine angered the citizens - noise and it scared children and horses. Pressured by the citizens officials established a horseless carriage 3.5 MPH hour Invited the mayor of the town for a ride. Mayor was furious and the mayor demanded that he overtake the horse. Benz commented that the law would not allow him to do so.

60. ENTERPRISE THINKING MetaMatrix Consulting Group What are you selling?

61. ENTERPRISE THINKING MetaMatrix Consulting Group COMMUNICATI ON What is communication?

62. ENTERPRISE THINKING MetaMatrix Consulting Group Talk Their Language

63. ENTERPRISE THINKING MetaMatrix Consulting Group Do it my way/Be Clear … tie a shoe

64. ENTERPRISE THINKING MetaMatrix Consulting Group Wear Other Peoples Hats

65. ENTERPRISE THINKING MetaMatrix Consulting Group John-Paul Sartre “We understand everything in human life through stories.”

66. ENTERPRISE THINKING MetaMatrix Consulting Group Selling Yourself as Management Robert Fulton Inventor of the Steam Boat John Fitch 21 died in the streets

67. ENTERPRISE THINKING MetaMatrix Consulting Group The Art of Sales They don’t get it!

68. ENTERPRISE THINKING MetaMatrix Consulting Group TECHNOLOGY AUTOMATION (Your Future and Technology)

69. ENTERPRISE THINKING MetaMatrix Consulting Group Do More With Less “Management will always try to do business Better Faster and Cheaper” Dec. 8, 1765 Late 1800’s

70. ENTERPRISE THINKING MetaMatrix Consulting Group Modeling for Management Semi Conductor Cluster Model

71. ENTERPRISE THINKING MetaMatrix Consulting Group What a difference a second makes 2/3 McDonalds US sales are drive-through $13.2 billion from the window Every 6 seconds shaved adds a % point to sales growth. 2003 lowered from 163 to 157 seconds according to QSR Magazine Wendy’s averages 116 seconds Improvements: Boxes vs. Wrappers, Boxes by color, LED Display Forbes March 29, 2004

72. ENTERPRISE THINKING MetaMatrix Consulting Group Technology example Financial AidRegistrarAdmissions Web PortalsC++OCR Tech 4 to 2 8 to 6 +

73. ENTERPRISE THINKING MetaMatrix Consulting Group 45,000 pieces per hour! OCR Technology Reads hand written text Reads all font types

74. ENTERPRISE THINKING MetaMatrix Consulting Group CIBC Oppenheimer Robert Deutsch – Managing Director Equity Arbitrage “All functions should be automated”

75. ENTERPRISE THINKING MetaMatrix Consulting Group Management’s Role

76. ENTERPRISE THINKING MetaMatrix Consulting Group Submarine manufacturing

77. ENTERPRISE THINKING MetaMatrix Consulting Group Berkeley Lower Extremity Exoskeleton Bleex 40 sensors and hydraulic mechanisms Function like a human nervous system, Constantly calculating how to distribute the weight being borne and create a minimal load for the wearer. funded by the Defense Advanced Research Projects Agency (DARPA) Robotics and Human Engineering Laboratory at the University of California- Berkeley.

78. ENTERPRISE THINKING MetaMatrix Consulting Group What Systems & Technology Can Do… E-Z Pass changes The need for toll personnel The need to count cash The need to generate receipts The need for accounting personnel The need for “people” safety Benefits to driver Speed of processing One simple bill No cash as a driver Consolidate invoices Waiting in line diminished

79. ENTERPRISE THINKING MetaMatrix Consulting Group Pirelli Tires Mini-Factories (MIRS Innovation) With MIRS (Modular Integrated Robotized System), Pirelli has totally revolutionized the technologies and traditional methods of tire production. The new process is based, in fact, on the concept of highly flexible "minifactory" (flexible to the extent of one tire per size) that can be strategically located according to market demand. Pirelli.com

80. ENTERPRISE THINKING MetaMatrix Consulting Group Pirelli Robotics Modular Integrated Robotized System Flexible to the extent of one tire per size 350 square meters entire production cycle from compounding to finished product producing a tire every three minutes reduce the lead-time from six days with the traditional process to 72 minutes eliminating the storage phases –12% being processed at any time –88% waiting to be processed Pirelli.com

81. ENTERPRISE THINKING MetaMatrix Consulting Group Pirelli Mini-Factory Production Pirelli.com

82. ENTERPRISE THINKING MetaMatrix Consulting Group HOW COULD YOU USE THIS EVERY DAY? What might be the results?

83. ENTERPRISE THINKING MetaMatrix Consulting Group Educating Your Mind “A man’s mind, once stretched, never goes back to it’s original dimensions.” Oliver Wendell Homes

84. ENTERPRISE THINKING MetaMatrix Consulting Group 10 Rules of Success #1 Listen to your gut! A. Gut feeling B. If it feels wrong do not do it

85. ENTERPRISE THINKING MetaMatrix Consulting Group #2 Never quit! A. Snowball theory story B. R.H. Macy went broke 5 times before he built his empire C. Dr. Suess’s 1st book was rejected by 23 publishers. His 24th sold 6 million copies!!! E. In 1903 King Gillette invented the safety razor, but only sold 51 razors and 168 blades

86. ENTERPRISE THINKING MetaMatrix Consulting Group As Lee Iaccoca once said: In a single line it would be: Boys, there ain’t no free lunches in this country, and don’t go spending your whole life commiserating that you got the raw deals. You’ve got to say “I think that if I keep working at this and I want it bad enough I can have it.” Its called perseverance.

87. ENTERPRISE THINKING MetaMatrix Consulting Group #3 Add enthusiasm to life! A. You make the rules B. It will make you a better life

88. ENTERPRISE THINKING MetaMatrix Consulting Group #4 Don’t be afraid to fail! A. All success is based on failure B. Coca Cola Co. sold 400 cokes the first year C. “The person who goes through life with the least amount of scars wins.”

89. ENTERPRISE THINKING MetaMatrix Consulting Group #5 Be honest! A. Don’t want success at the expense of your own beliefs B. You will always remember your lies

90. ENTERPRISE THINKING MetaMatrix Consulting Group #6 Treat others with respect! A.Kid in the ice cream shop B.Bank of America was first destroyed in its first year by the 1906 earthquake.

91. ENTERPRISE THINKING MetaMatrix Consulting Group #7 Take responsibility for your actions! A.Stand tall B. In your subconscious you will always be a runner

92. ENTERPRISE THINKING MetaMatrix Consulting Group #8 Never seek revenge! A. Revenge is leading your life going backwards. B. Accomplish more

93. ENTERPRISE THINKING MetaMatrix Consulting Group #9 Set goals for yourself! A. Guy in Pennsylvania program B. Write them down

94. ENTERPRISE THINKING MetaMatrix Consulting Group #10 Be an example for others to emulate!

95. ENTERPRISE THINKING MetaMatrix Consulting Group A vision is not a vision unless it says yes to some ideas and no to others, inspires people and is a reason to get out of bed in the morning and come to work. -- Gifford Pinchot

96. ENTERPRISE THINKING MetaMatrix Consulting Group Job Time at Work + Volume of work + Type of Work Money + Success + Future Expectations = = Systems + Structure Predictable Reliable Results + Success =

97. ENTERPRISE THINKING MetaMatrix Consulting Group If you wish to increase… Mission Success Competitive Advantage Employee Morale Must Increase… Technology Systems and Structure Speed of Management Thinking Project Management

98. ENTERPRISE THINKING MetaMatrix Consulting Group People don’t show up to work to screw up.

99. ENTERPRISE THINKING MetaMatrix Consulting Group Needs do not change They remains constant: Food Shelter Clothing Transportation Communications Entertainment …and technology drives it…

100. ENTERPRISE THINKING MetaMatrix Consulting Group Love To Be Hated Someone will always HATE your decisions. - David A. Goldsmith

101. ENTERPRISE THINKING MetaMatrix Consulting Group The Replacements Winners always want the ball when the game is on the line.

102. ENTERPRISE THINKING MetaMatrix Consulting Group The Future … Creating Solutions da Vinci™ Surgical

103. ENTERPRISE THINKING MetaMatrix Consulting Group The Future … YO SUSHI

104. ENTERPRISE THINKING MetaMatrix Consulting Group The Future … Hyundai Heavy Industries (HHI) of Korea Delivering 1000 vessels in 30 years 15% Share of global shipbuilding 193 Different ship owners in 43 countries

105. ENTERPRISE THINKING MetaMatrix Consulting Group The New Leader… GPS and Radio Antenna Laser Detectors Long Wave Infrared Camera On-The-Move Hydration Integrated Tourniquets Zippered Leg Vents Waterproof, Breathable, Flame-Resistant Boots Image Intensifier Forbes Dec 9, 2002

106. ENTERPRISE THINKING MetaMatrix Consulting Group THE COIN TOSS

107. ENTERPRISE THINKING MetaMatrix Consulting Group

108. ENTERPRISE THINKING MetaMatrix Consulting Group CHALLENGES

109. ENTERPRISE THINKING MetaMatrix Consulting Group HOW COULD YOU USE THIS EVERY DAY? What might be the results?