1. Polycom® ReadiManager™ SE200 Are you ready for video management?
Gladys Alegre, Product Manager

2. Videoconferencing Is it only about the endpoint?
Endpoint Specific features
Sound
Video quality
Delivery of content
What’s behind the device?

3. Mobile Cell Phones
Camera capability
Games
Instant messaging
3 way calling
Address Book
Connectivity
Continuous uptime
What do you consider when you purchase your cell phone?

4. Network Transparency to the Mobile User
Complex network behind the cell phone providing:
Addressability
Continuous uptime
Service features
Games
3 way calling IM

5. Network Transparency to Videoconferencing Users
Same level of complexity as the mobile network
Transparency gained by video management

6. What is Video Management?
Supporting infrastructure vital to the success of video conferencing
Includes the following functionality
Network and Device Monitoring and Management
Centralized Device Management and Configuration
Device Monitoring
Call Detail Records
Conference Scheduling
Conference Management
Polycom includes a gatekeeper as part of video management
World’s best video H.323 gatekeeper

7. Why is Video Management important?
Increase videoconferencing usage via user satisfaction
End user satisfaction fulfilled by:
Call reliability and availability
Continuous uptime
Simplified usage model
Administrator satisfaction fulfilled by:
Control video transactional costs
Ease of deployment
Ease of management

8. ReadiManager SE200… a powerful, integrated management solution for conferencing networks
‘All-In-One’ platform –
integrated management, scheduling, and GK applications
Pre-configured appliance –
requires minimal installation and set-up time
Reduced operational support costs –
intelligent network and device monitoring
Provides centralized control –
saves time, resources and costs
Easy to learn application –
due to role-based design of interface
“simplified deployment”
“improved
network health”

9. Intro to ReadiManager™ SE200
Appliance-based video conferencing scheduling and management solution
Conference
Management
Device and System Management
Web-based and Outlook Scheduling
Gatekeeper

10. ReadiManager SE200 - Application Details
Core Features
Integrated Active Directory LDAP Integration for automated user maintenance and authentication
Unique user-centric Global Directory Service
Integrated CDR Reporting captures resource utilization and facilitates charge-back billing
Scheduling & Conference Management
Create & manage scheduled conferences - point-to-point and multipoint - using web-based interface or Outlook
Evaluates and schedules bandwidth availability
Add / drop participants, extend conferences, mute conferences, etc.

11. ReadiManager SE200 - Application Details (cont’d)
Device Management
Automatic Software Updates to networked video devices – individually or by groups, immediately or at scheduled times
Provisioning for the creation and transfer of device profiles / settings to Polycom endpoints
Real-time Monitoring and Remote Management insures conferencing network integrity
Gatekeeper
Firewall Traversal Support allows video/voice to pass freely through firewalls without compromising security
Policy Management controls bandwidth utilization, enforces network policies, and manages resource access
RTP Statistics provide packet loss, jitter and latency-over-time stats to help analyze the quality of a video call over the network

12. ReadiManager SE200 Platform
Secure, appliance-based platform
Locked-down, embedded XP operating system
Write-protected Compact Flash
No Windows GUI
O/S patches managed as part of maintenance releases
No IIS services (uses Apache Tomcat web server)
Excellent disaster recovery capabilities
Automated daily back-up of local database
Database restore & ‘Factory Default’ reset options
Registrations and calls-in-progress not affected by a system restart

13. SE200 – Designed with a Role-based Approach
Designed to provide the most efficient interface for the different roles in an organization
3 views designed around videoconferencing roles
End user – Just wants videoconferencing to work for them, needs address book and simplified dialing
Operator - Wants number of support calls reduced, needs to schedule and monitor conference
Administrator – Configuration and reporting

14. SE200 Views
Administrator
Operator
Scheduler (i.e., My Conferences View)

15. Administrator Functions
Directory Setup: users, devices, roles & policy groups
Dial-Plan Setup: sites, services, regions, least cost routing, dialing rules, etc.
Conferencing Setup: scheduling settings, conference templates
System Setup: licensing, system settings, database, Active Directory integration, GK settings, etc.

16. Operator Functions Monitoring: device & conference monitoring
Scheduling: conference scheduling & management
Reports: IP and ISDN call detail records
Troubleshooting: gatekeeper diagnostics

17. Web-based Conference Scheduling
Operators can quickly & easily schedule one-time or recurring audio & video conferences

18. Conference Monitoring
Displays ALL active conferences, including any ad-hoc or on-demand conferences… whether they’re PtP or multipoint

19. Conference Management

20. Device Monitoring & Management
Drill down on Devices to see Device Status & Info

21. Sample CDR Report – IP Calls

22. Scheduler Functions (My Conferences View)
A user-specific view to create, edit, and delete their own scheduled conferences (conferences scheduled by other user do not show in this view)
On Demand Call Creation

23. Conference Scheduling with Outlook
Schedule participants and rooms in the normal Outlook fashion
If audio or video is desired, select the ‘Conference Resources’ tab

24. Web-based Conference Scheduling (cont’d)
Users are provided a view of all their scheduled conferences
Operators have a full view of all scheduled conferences

25. On Demand Call Creation
Easing Point to Point Calling
Through Address Book
Through E164 dialing instead of IP addresses
Easing Multipoint Calling
Using Meeting Room Numbers for Multipoint calls
Conference on Demand from endpoint interface

26. SE200 drives Ease of Use Lowers transactional costs
Configuration and Setup are Key and Critical
Minimize ISDN usage through
Policy Management
Employing Least Cost Routing
Alternate Routing Features
Firewall Traversal support in conjunction with the V2IU
Increase end user satisfaction
Enable simplicity from the end user interface
Enabling Conference on Demand for multipoint conferencing without scheduling
Creating Conference Templates for easy Scheduling
Provisioning E.164 Dial Plan
Providing continuous uptime
Employing high availability through Alternate Gatekeeper
Monitoring the Network to ensure continuous uptime

27. System Information

28. MGC+ (ReadiConvene) Conference Bridge a truly integrated solution
Optional Integrated Application Module (IAM)
Same core technology as the stand-alone ReadiManager SE200
Different form factor to enable chassis integration
Enables delivery of ALL ReadiManager SE200 functions directly WITHIN the MCU chassis!

29. Minimum External System Requirements
External Database (optional)
Microsoft SQL Server 2000
Network Client Hardware
Intel® Pentium® processor, 200 MHz (or other comparable Windows® compatible PC-based platform)
128 MB RAM
Network Client Software
Windows® 2000 / Windows® XP
Microsoft Internet Explorer® 6.x with Active X® control permission enabled
Microsoft .NET Framework 1.1 or 2.0

30. Minimum Endpoint Requirements
Polycom Device Version Requirements
V-Series (all software versions)
ViewStation 7.x or higher
ViewStation SP 6.x or higher
ViewStation FX/EX 5.x or higher
ViaVideo® 5.x or higher
PVX™ or higher
iPower 5.x or higher
MGC or higher
Third-Party Device and Equipment Support
Most major vendors of IP and ISDN video devices, MCUs and gateways. Please contact your Polycom Reseller or a Polycom Sales Representative for more details.

31. Polycom® ReadiManager™ SE200 Are you ready for video management?