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user experience of the next-gen catalogue andrew preater
‘senate house’ by flickr user secret pilgrim (cc-by-sa) http://flic.kr/p/7gtBgp
before implementing the encore catalogue…
method 1. cognitive walkthrough
method 2. repertory grids
method 3. stories, anecdotes, conversation!
1. a web-like catalogue encourages web-like behaviours
2. using our catalogue is an affective experience
critique of usability testing
improving our understanding of user experience
ethnography, an inductive science
doing ethnography in the library
@preater www.preater.com bit.ly/encoremm
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