1. Supporting People Though Change Tara Cantwell Helen Sanderson Associates Australia

2. Responding to Change Common responses to change 1.Approach change enthusiastically 2.Approach change in a measured way 3.Take an outcome orientated approach 4.Take a process orientated approach 5.Proceed step by step 6.Prefer change to be harmonious 7.Prefer change to be logical 8.Jump from step to step Source: Linda Rowley Coaching & Development

3. Person Centred Language “How can people best participate?” “Supporting people to have positive control over their life” “A promise to listen to what is being said and what is meant by what is said” “A promise to keep listening”

4. Model of Organisational Change

5. Negative Perceptions or Fears of:  Loss Threat Ambiguity Job Insecurity Work Overload Lack of Control Unpredictability Positive Actions: Participation Benefit Finding Organizational Justice Communication Support Training

6. Negative reputation exercise Positive reputation 1. I s there something positive about this change? Negative reputation 2. What are my fears about this change? What is important to me? 3. What does my fear tell me, is important to me? Why is this a fear for me? Has there been a change in the past that has affected me? (generally, and in relation to work)? Tips to support me 4. What support do I need though this? What is my common response to change and how does knowing this help? How can my colleagues help? How can my manager help? Think of a change that's occurring in your workplace at the moment.

7. Negative reputation exercise Positive reputation 1. I s there something positive about this change? We can change the way we do things We can seek more sustainable forms of funding We can do it our way! Negative reputation What is important to me?Tips to support me Our Volunteer Resource Centre has lost recurrent funding and we don’t know if we’ll be successful for the grants we have applied for

8. Negative reputation exercise Positive reputation We can change the way we do things We can seek more sustainable forms of funding We can do it our way! Negative reputation I’m worried I’ll lose my job at short notice I’m worried I don’t have the skills for innovation I’m afraid people in my team will have a bad experience What is important to me?Tips to support me Our Volunteer Resource Centre has lost recurrent funding and we don’t know if we’ll be successful for the grants we have applied for

9. Negative reputation exercise Positive reputation We can change the way we do things We can seek more sustainable forms of funding We can do it our way! Negative reputation I’m worried I’ll lose my job at short notice I’m worried I don’t have the skills for innovation I’m afraid people in my team will have a bad experience What is important to me? Financial security Doing an excellent job at work Not to let the team down Tips to support me Our Volunteer Resource Centre has lost recurrent funding and we don’t know if we’ll be successful for the grants we have applied for

10. Negative reputation exercise Positive reputation We can change the way we do things We can seek more sustainable forms of funding We can do it our way! Negative reputation I’m worried I’ll lose my job at short notice I’m worried I don’t have the skills for innovation I’m afraid people in my team will have a bad experience What is important to me? Financial security Doing an excellent job at work Not to let the team down Tips to support me Keep me updated on board level discussions Reassure me that innovation is a team effort (not solely my responsibility) Share your concerns openly with me if you have them Our Volunteer Resource Centre has lost recurrent funding and we don’t know if we’ll be successful for the grants we have applied for

11. Working Together for Change

12. ©Positive and Productive Meetings, Helen Sanderson, Amanda George, Marc Archambault www.helensandersonassociates.com.au http://www.facebook.com/pages/Helen-Sanderson- Associates/ @HSAUK http://www.youtube.com/user/helensandersonHSA tarac@helensandersonassociates.com.au

13. Supporting People Though Change – WORKSHOP! Tara Cantwell Helen Sanderson Associates Australia

19. Working Together for Change

20. What’s working and not working about experiencing change right now in your workplace? Collect…

21. Theme & Understand… As a group, choose your top 3 points Write each point on a piece of card Bring the card to the front Theme as you go

22. From Individual to system change Team level Organisational level System level Choose one area that is working to maximise or one area that is not working to resolve

23. Exploring traditional, radical and different options Plan…

24. ©Positive and Productive Meetings, Helen Sanderson, Amanda George, Marc Archambault www.helensandersonassociates.com.au http://www.facebook.com/pages/Helen-Sanderson- Associates/ @HSAUK http://www.youtube.com/user/helensandersonHSA tarac@helensandersonassociates.com.au