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Online Government – Offline Older People? Response from WEA’s Digital Age Project Coordinator, Healy King.

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Presentation on theme: "Online Government – Offline Older People? Response from WEA’s Digital Age Project Coordinator, Healy King."— Presentation transcript:

1 Online Government – Offline Older People? Response from WEA’s Digital Age Project Coordinator, Healy King

2 Digital Exclusion of Older People Older people 65+ are the most digitally excluded part of our population. 2/3 of older people in sheltered accommodation have no access to ICT. (NIACE 2010) Similar findings in our research Visits with 16 housing schemes Focus groups -116 older people total

3 Barriers to Inclusion Access Skills Understanding purpose Attitude “I’m too old” “I’m afraid I’ll break it” “I have no interest – that’s for young people” “I’m too stupid to learn” “I don’t want people knowing my business” “The internet is dangerous”

4 Ashley Court group discusses how the course should go.

5 Convincing and Arm-twisting Awareness raising visits & demonstrations Make it easy to attend - we bring the learning to you! Equipment and tutors! Group learning and an ethos of helping your neighbour – peer support. Immediately demonstrating relevance

6 Well, would you look at that!

7 WEA’s Approach Community based learning Informal in approach and setting Peer support Topics of the groups’ choosing Methods for Sustainability Involving others – the housing association Local schools Family members Volunteers

8 With a little help from my friends…

9 Camberwell Ladies & Star Youth Group

10 Reaching the ‘Hard to Reach’ ‘Digital by default’ will impact those most at risk. A problem that will be resolved with time? E-government and e-inclusion should go hand in hand. Support for organisations to provide tailored training for hard to reach groups.

11 Try it - you’ll like it!

12 Healy King Digital Age Project Workers’ Educational Association Find us on Facebook


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