1. Online Government – Offline Older People? Response from WEA’s Digital Age Project Coordinator, Healy King

2. Digital Exclusion of Older People Older people 65+ are the most digitally excluded part of our population. 2/3 of older people in sheltered accommodation have no access to ICT. (NIACE 2010) Similar findings in our research Visits with 16 housing schemes Focus groups -116 older people total

3. Barriers to Inclusion Access Skills Understanding purpose Attitude “I’m too old” “I’m afraid I’ll break it” “I have no interest – that’s for young people” “I’m too stupid to learn” “I don’t want people knowing my business” “The internet is dangerous”

4. Ashley Court group discusses how the course should go.

5. Convincing and Arm-twisting Awareness raising visits & demonstrations Make it easy to attend - we bring the learning to you! Equipment and tutors! Group learning and an ethos of helping your neighbour – peer support. Immediately demonstrating relevance

6. Well, would you look at that!

7. WEA’s Approach Community based learning Informal in approach and setting Peer support Topics of the groups’ choosing Methods for Sustainability Involving others – the housing association Local schools Family members Volunteers

8. With a little help from my friends…

9. Camberwell Ladies & Star Youth Group

10. Reaching the ‘Hard to Reach’ ‘Digital by default’ will impact those most at risk. A problem that will be resolved with time? E-government and e-inclusion should go hand in hand. Support for organisations to provide tailored training for hard to reach groups.

11. Try it - you’ll like it!

12. Healy King Digital Age Project Workers’ Educational Association www.wea-ni.com Find us on Facebook