1. TRANSFORMATIVE LEADERSHIP 101
The No Fads
Heart of the Matter
Basics
Jude Del Preore
NACM Past President
Court Administrator, Burlington County, NJ

2. LEADERSHIP
“When leadership is defined not as a position you hold but as a way of being, you discover that you can lead from wherever you are.”

3. OBJECTIVES Understand the Leadership Challenge
Identify the characteristics and basics of Transformative Leadership
Understand the Leadership Challenge
Explore the importance of trust to Transformative Leadership
Learn the basics of Encouraging the Heart

4. EXERCISE
WHO INSPIRES YOU?
Think about a person (alive or deceased) that you consider a leader. Describe the traits that you believe the leader has, and why you would be willing to follow this person’s leadership.

5. LEADER ROLE MODELS Age: 18-30 Over 30 Family Members 40% 46%
Teacher or Coach
26%
14%
Community Leader
11% 8%
Business Leader 7%
23%
Political Leader 4%
Professional Athlete 3% 0%
Entertainer 2%
None/Other/Not Sure

6. The leaders who have the most influence are the leaders who are closest to us.

7. Everything that you will ever do as a leader is based on one major
assumption.
What is that assumption?

8. YOU can make a
difference.

9. What do you look for and admire in a leader, someone whose direction you would willingly follow?

10. EXERCISE ___ Ambitious ___ Honest ___ Broad-Minded ___ Imaginative
___ Caring
___ Independent
___ Competent
___ Inspiring
___ Cooperative
___ Intelligent
___ Courageous
___ Loyal
___ Dependable
___ Mature
___ Determined
___ Self-Controlled
___ Fair-Minded
___ Straightforward
___ Forward-Looking
___ Supportive

11. TOTAL SAMPLE 26% Ambitious 85% Honest 40% Broad-Minded 18% Imaginative
20% Caring
6% Independent
64% Competent
69% Inspiring
26% Cooperative
42% Intelligent
21% Courageous
18% Loyal
37% Dependable
16% Mature
28% Determined
11% Self-Controlled
35% Fair-Minded
31% Straightforward
70% Forward-Looking
36% Supportive

12. Admired Leaders Credibility
Honest
Trustworthiness
Forward-Looking
Competent
Expertise
Inspiring
Dynamism

13. Credibility and Trust
are the foundation
of leadership.

14. 3 Big Ideas Trust is an economic driver, not merely a social virtue.
Trust is the #1 leadership competency of the new global economy.
Trust is a learnable skill, something we can get good at.

15. EXERCISE
How do you cultivate
Trust and a Respectful
environment?

16. The 13 BEHAVIORS OF HIGH TRUST LEADERS
1. Talk Straight
8. Confront Reality
2. Demonstrate Respect
9. Clarify Expectations
3. Create Transparency
10. Practice Accountability
4. Right Wrongs
11. Listen First
5. Show Loyalty
12. Keep Commitments
6. Deliver Results
13. Extend Trust
7. Get Better

17. If you don’t believe in the
REMEMBER…
If you don’t believe in the
messenger, you won’t
believe the message.

18. BASIC LEADERSHIP DEFINITIONS
“The ability to translate ideas into reality and sustain them over time.”
Warren Bennis
Any attempt to influence the behavior of another individual or group.

19. TRANSFORMATIVE LEADERSHIP’S GOAL
Transformative leadership’s goal is to “transform” people and organizations in a literal sense – to change them in mind and heart; enlarge vision, insight, and understanding; clarify purposes; make behavior congruent with beliefs, principles, or values; and bring about changes that are permanent, self-perpetuating, and momentum building.”
Steven Covey, Author of 7 Habits of Highly Successful People

20. of the follower, group or team.
TRANSFORMATIVE LEADERSHIP is a leadership style that creates valuable and positive change in followers. A transformative leader focuses on transforming others to help each other, to look out for each other, to be encouraging and harmonious and to look out for the organization as a whole. In this leadership, the leader enhances the motivation, morale and performance
of the follower, group or team.

21. the key differences between
EXERCISE
What do you think are
the key differences between
one who leads
and one who manages?

22. LEADERSHIP LADDER Non Leadership Transactional Leadership:
Goal and Task Oriented
Transformative Leadership:
Vision Focused

23. TRANSFORMATIVE LEADERS
Have followers – Not subordinates
Charismatic, transformative, quiet style
Good with people (people-focused)
Give credit to others
Take blame for problems
Understand problems and hurdles are natural
Risk-taking – Open to new ideas
Break the rules to get the job done
Followers work for intrinsic rewards
Be inspired in heart and mind – Show It
Commitment to life-long learning

24. TRANSFORMATIVE LEADERS CONSISTENTLY SHARE 5 CHARACTERISTICS:
Inspire a Shared Vision
Challenge the Process
Enable Others to Act
Model the Way
Encourage the Heart

25. INSPIRE A SHARED VISION
Focusing on the
future sets leaders
apart.

26. Michael Hyatt, CEO, Thomas Nelson
“Vision is the lifeblood of any organization. It is what keeps it moving forward. It provides meaning to the day-to-day challenges and setbacks that make up the rumble and tumble of real life.”
Michael Hyatt, CEO, Thomas Nelson

27. The difference between a Vision and a Hallucination
is the number of people who see it.

28. Challenge is the crucible of greatness.
CHALLENGE THE PROCESS
Challenge
is the crucible of
greatness.

29. “Whatever the case, staring down uncertainty and ultimately overcoming this hurdle was a major theme.”
Katherine Winkel, Marketing Communications, Monsanto

30. ENABLE OTHERS TO ACT
Leaders
Foster
Collaboration
and Build Trust.

31. LEARN THE POWER OF “WE”
People respond more eagerly to the use of “We” v. “I”
There is magic in this word!
Angie Yim, Hewlett-Packard
Create a Climate of Trust
Facilitate Relationships

32. MODEL THE WAY
Transformative leaders know that if they want to gain commitment and achieve high standards, they must be models of the behavior they expect of others.

33. Remember: Values Drive Commitment
To effectively model the behavior they expect of others, leaders must be clear about guiding principles. They must clarify values.
Find your voice
Affirm shared values
Remember: Values Drive Commitment

34. Put your in your business
ENCOURAGE THE HEART
Leadership is not an affair of the head. Leadership is an affair of the heart.
Put your in your business
and
Your business is your !
Lead at a higher level.

35. 7 ESSENTIALS OF ENCOURAGING THE HEART
Set Clear Standards
Expect the Best
Pay Attention
Tell the Story
Personalize Recognition
Celebrate Together
Set the Example

36. FINAL EXERCISE Write essential assigned to your group
How should this practice be conducted in your organization?
Give specific examples of how you can demonstrate this essential practice in your court

37. REMEMBER…
Transformative leadership creates valuable and positive change in followers and organizations.
Leaders transform followers by
Inspiring a Shared Vision
Building Trust
Encouraging the Heart
Activating Higher Order Needs
4 key characteristics of Transformative Leaders
Honest
Forward-Looking
Competent
Inspiring
Transformative leadership can have significant implications for organizations and staff

38. You have to say yes to making a difference…to integrity…to
your beliefs…to big dreams…to
collaboration…to trust…to
difficult challenges…to setting
the example…to learning…and
to your heart.

39. Are YOU
ready to say
“YES”

40. RECOMMENDED READING
James M. Kouzes and Barry Z. Posner, The Leadership Challenge, 4th Edition 2007
Ken Blanchard, Leading at a Higher Level, 2007
Stephen Covey, The 8th Habit, 2004
John C. Maxwell, Leadership Gold, 2008