1. THE BUSINESS RESEARCH COMPANY TECHNOLOGY CASE STUDIES

2. The Business Research Company Copyright TBRC Business Research. All Rights Reserved. One of the world’s largest office equipment companies wanted to know more about attitudes to buying office equipment in leading companies, in the US including the following. Which equipment types were of most interest to purchasers? What features were purchasers looking for? How were spending patterns likely to change in the next three years? Attitudes to the company and its competitor’s brands. REQUIREMENT Case Study -Office Equipment Company Client Survey

3. TBRC delivered a detailed report covering: Drivers and restraints of different equipment categories. Increases and decreases in equipment budget. Brand attitudes and opinions. Results were broken down by geography and sector of respondent to highlight differences. SOLUTION The Business Research Company Copyright TBRC Business Research. All Rights Reserved.

4. Case Study -Office Equipment Company Client Survey A questionnaire was designed in close collaboration with the client. Surveying and routing were designed using proprietary software. Large in-house databases of CIOs and purchase managers globally provided the panel for the research. Our Market Research Society -trained interviewers used their expertise in interviewing senior level business professionals, c-level executives and technicians. The client was able to track the project’s progress in real time through an online portal. Data analysis was conducted in-house and presented to the client. METHODOLOGY The Business Research Company Copyright TBRC Business Research. All Rights Reserved.

5. Case Study -Office Equipment Company Client Survey Information from the report influenced: Sales strategy and investment by geography. Inputs into the product design based on feature feedback. Media coverage based on survey results. CLIENT BENEFITS AND FEEDBACK The Business Research Company Copyright TBRC Business Research. All Rights Reserved.

6. DISCLAIMER All Rights Reserved. These presentations and reports should not be reproduced, re-circulated, published in any media, website or otherwise, in any form or manner, in part or as a whole, without the express consent in writing of TBRC Business Research. Any unauthorized use, disclosure or public dissemination of information contained herein is prohibited. Individual situations and local practices and standards may vary, so viewers and others utilizing information contained within a presentation are free to adopt differing standards and approaches as they see fit. You may not repackage or sell the presentation. The facts of this report are believed to be correct at the time of publication but cannot be guaranteed. Please note that the findings, conclusions and recommendations that TBRC Business Research delivers will be based on information gathered in good faith from both primary and secondary sources, whose accuracy we are not always in a position to guarantee. As such TBRC Business Research can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect. The Business Research Company Copyright TBRC Business Research. All Rights Reserved.