1. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Juniper Certifications From IMTA: Easy From the Start Jamie Kline September 20, 2013

2. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2 What is the Ingram Micro Training Academy? IMTA delivers authorized IT certification & training programs designed for IT solution providers & end-user technical staff And has partnerships with world-class training companies Benefits: IMTA is the ONLY training relationship you need to grow your business Our Training Partners:

3. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3 Why Certify?   Improve individual performance   Improve team performance   Juniper Advantage Partnership renewal due 12/20/13   Unlock Select and Elite product authorizations

4. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 4 Individuals Realize Multiple Areas of Performance Improvement In what ways has your performance improved as a result of the Juniper Networks certification process? Improvement% Impacted Faster identification and resolution of issues 52% Better and more complete understanding of networking principles in general 52% Better and more complete utilization of the full functionality of our Juniper gear 51% More efficient and effective design of our network 40% Over 50% of individuals realized multiple areas of performance improvement as a result of the knowledge gained during the certification process with 96% of respondents saying the learning gained while preparing for the exam was highly applicable to their job.

5. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 5 In what ways has your team's performance improved as a result of the Juniper Networks certification process? Improvement% Impacted Faster identification and resolution of issues 61% Better and more complete utilization of the full functionality of our Juniper gear 48% More efficient and effective design of our network 41% Better and more complete understanding of networking principles in general 38% Able to do more with fewer staff 31% Managers See Improved Team Performance Managers realized significant performance improvements for teams with Juniper Networks certified members – 80% realizing over 40% improvement in productivity.

6. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 6 Content Guides: T: 2.5 B: 2.95 L&R: 4.5 TRAINING AFFECTS LEVEL OF PARTNERSHIP By December 20 th, 2013, Approved Partners need to achieve:Select   36 Sales Credits   52 Technical Credits Elite   72 Sales Credits   104 Technical Credits   Credits are obtained within the Learning Academy   Once on-boarding is completed, each individual begins earning credits   Credits can be accumulated for:   Successful completion of exams for all courses within the Learning Academy   Attendance of a Webinar and completion of assessment of that webinar   Domain Accreditations found on the My Curriculum Tab   Attendance of an Instructor-Led Online session   Credits earned by individuals roll-up to count toward ‘company’ requirements   CEP credits are an annual requirement and reset to zero every January 1 st

7. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 7 Content Guides: T: 2.5 B: 2.95 L&R: 4.5 STRUCTURE OF SELECT LEVEL There are seven product authorizations available for the Select Level   High-End Routing, Switching, Routing, Policy Access & Control, Firewall, Data Center Fabric and WLAN Partners will be invited to apply for product access for each Product Authorization   Each Authorization has a unique set of requirements, which are available in the Learning Academy, on the My Curriculum tab   Each Authorization can be obtained separately from one another   Applications are stand-alone for each Product Authorization

8. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 8 Content Guides: T: 2.5 B: 2.95 L&R: 4.5 STRUCTURE OF ELITE LEVEL There are two categories of Elite Partners 1. Specialized Partners   ANI, Network Infrastructure, Advanced Security, Data Center Fabric and WLAN   ANI consists of both Routing and Switching 2. Portfolio Partners   Consists of Routing, Switching, Firewall and Policy & Access   Optional to carry ANI, Data Center Fabric and WLAN Qualified partners must be invited to participate at the Elite level   No automatic qualification to Elite Specialized or Portfolio

9. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 9 Partner advantage product authorization requirements

10. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 10 ■ Narrowing down on your objectives ■ Partner with your IM Juniper team to clarify partnership requirements ■ Determining the certification exams that make the most sense ■ Planning the training that will most effectively prepare you to pass those exams How IMTA Will Help You Get There IMTA Certified

11. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 11 ■ Vendor - Certified ■ Online delivery method provides instructor-led classes without travel expenses ■ IMTA Delivered classes are Guaranteed to Run! ■ Limited Class Sized for greater interaction & improved learning experiences ■ Instructors are Ingram Micro badged employees which allows us to control the quality of delivery ■ Sandbox Time ■ Real Equipment, not simulations Benefits of IMTA

12. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 12 Gain Profitability. Ingram Micro Customers receive 30% off IMTA- Delivered classes Receive 20% off on partner delivered courses through other training partners Receive 35% off:   VTN Members   SMB Alliance Members   Public Sector Elite Members

13. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 13 Grow Partnerships What your customer wants: ▪Affordable training designed to enhance their top employee’s IT skills to increase retention rates What you need: ▪Increase margins & grow revenue ▪Strengthen your customer relationship How IMTA training can help:   Resell training to your technical end-users at margins over 40%!   Host an on-site class for your customers at your facility

14. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 14 September Promotion Security Firewall/VPN Routing Switching Junos Pulse Junos Access Wireless IMTA offers 19 Juniper courses to help you pass your certification exams Now through the end of September, get 50% off all Juniper certification training courses run through Ingram Micro Training Academy!

15. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 15 Key Takeaway Points Training investments lead to increased sales   Resellers with certified technicians sell 50%-75% more products and services   Well trained end users allow resellers to do Managed Services not emergency services   Companies that train their employees, retain their employees VAR’s earn margins over 40% by adding a training offering to their end user solution   Strengthens your role as a trusted IT provider   Helps to build your service margins   Educated end users know what not to try on their own

16. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 16 IMTA Contacts IMTA Contacts: Michael Beach – Training Advisor michael.beach@ingrammicro.com | x66630 Jamie Kline – Training Advisor jamie.kline@ingrammicro.com | x65115 Refer to the following websites: www.ingrammicro.com/imta Email your IMTA team at IMTA@IngramMicro.com 1(800) 456-8000

17. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.