1. ENM/MSC 582 SWEENEY1 ROBBINS CHAPTER-11 DR. PATRICK J. SWEENEY

2. ENM/MSC 582 SWEENEY2 Leadership and Trust– Chp 11 BOY SCOUT LAWBOY SCOUT LAW TrustworthyLoyal TrustworthyLoyal Helpful Friendly Helpful Friendly Courteous Kind Courteous Kind Obedient Cheerful Obedient Cheerful ThriftyBrave ThriftyBrave CleanReverent CleanReverent

3. ENM/MSC 582 SWEENEY3 EnronEnron Government and PoliticiansGovernment and Politicians Corporations…Daimler-Chrysler?Corporations…Daimler-Chrysler? Consulting FirmsConsulting Firms Auditing FirmsAuditing Firms Management…rote, staid, numbersManagement…rote, staid, numbers Leadership…visionary, motivational and RESPONSIBLELeadership…visionary, motivational and RESPONSIBLE Leadership and Trust– Chp 11

4. ENM/MSC 582 SWEENEY4 Trait Theories…predict appearance rather than effectiveness. “Inborn”Trait Theories…predict appearance rather than effectiveness. “Inborn” Behavioral Theories. “learned”Behavioral Theories. “learned” Ohio State… initiating struc, consideration Ohio State… initiating struc, consideration Michigan… production/employee oriented Michigan… production/employee oriented Managerial Grid… concern for Mich, Fig. 11-1 Managerial Grid… concern for Mich, Fig. 11-1 Scandinavian… development oriented Scandinavian… development oriented Leadership and Trust– Chp 11

5. ENM/MSC 582 SWEENEY5 Contingency TheoriesContingency Theories –Fiedler… Fig. 11-2  Cognitive Resource Hersey & Blanchard Hersey & Blanchard Leader-member Exchange… Fig. 11-3 Leader-member Exchange… Fig. 11-3 Path-goal… Fig. 11-4 Path-goal… Fig. 11-4 Leader-Participation… Fig. 11-5 Leader-Participation… Fig. 11-5 Sometimes Irrelevant! Sometimes Irrelevant! Leadership and Trust– Chp 11

6. ENM/MSC 582 SWEENEY6 Neocharismatic TheoriesNeocharismatic Theories Charismatic… Fig. 11-7 Charismatic… Fig. 11-7 Transformational… Fig. 11-8 Transformational… Fig. 11-8 Visionary Visionary Contemporary IssuesContemporary Issues Emotional Intelligence (EI or EQ) Emotional Intelligence (EI or EQ) Team Team Moral Moral Cross-Cultural Cross-Cultural Leadership and Trust– Chp 11

7. ENM/MSC 582 SWEENEY7 TRUST TRUST TRUST TRUST TRUSTTRUST TRUST TRUST TRUST TRUST The FOUNDATIONThe FOUNDATION Three typesThree types Deterrence-based Deterrence-based Knowledge-based Knowledge-based Identification-based Identification-based 3 pages ain’t enough on TRUST 3 pages ain’t enough on TRUST Leadership and Trust– Chp 11

8. ENM/MSC 582 SWEENEY8 Notes