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The Heart of a Leader based on the book by Ken Blanchard presentation written by Michelle Spradley, CPS/CAP presented by Emily Garner, CAP-OM.

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Presentation on theme: "The Heart of a Leader based on the book by Ken Blanchard presentation written by Michelle Spradley, CPS/CAP presented by Emily Garner, CAP-OM."— Presentation transcript:

1 The Heart of a Leader based on the book by Ken Blanchard presentation written by Michelle Spradley, CPS/CAP presented by Emily Garner, CAP-OM

2 Overview What is the Difference between a Manager and a Leader? Define an Exceptional Leader Leadership Traits How can an administrative professional lead in todays workplace? Build a Leadership Plan

3 Leader vs. Manager Leaders Create a clearly defined vision/mission Create buy in Foster synergy Define a common purpose Develop and coach individuals and teams Managers Manage Tasks Enforce protocols Organize Data Report information and facts Direct people

4 Define an Exceptional Leader What make a great leader? Great Leaders are: Honest Forward Looking Competent Inspiring Intelligent / Committed to Continuous Learning Have Charisma

5 Leadership Traits Superb Communicators Effective Management Skills Empathy Positive Thinkers Values and Integrity Vision Empowerment/Bringing out the best in others

6 Superb Communication Real communication happens when people feel safe -Ken Blanchard The Heart of a Leader

7 Leadership is not something you do to people. Its something you do with people. Effective Management Skills -Ken Blanchard, Patricia Zigarmi, and Drea Zigarmi Leadership and The One Minute Manager

8 All good performance starts with clear goals! Effective Management Skills (cont) -Ken Blanchard and Spencer Johnson The One Minute Manager

9 Empathy If you want your people to be responsive, be responsive to their needs -Ken Blanchard, Bill Hybels and Phil Hodges Leadership by The Book

10 Positive Thinkers Think Big! Act Big! Be Big! - Norman Vincent Peale

11 Positive Thinkers Positive thinkers get positive results because they are not afraid of problems -Ken Blanchard and Norman Vincent Peale The Power of Ethical Management

12 Values and Integrity Take time to identify core values -Ken Blanchard The Heart of a Leader

13 Without Vision People Perish Vision -Proverbs 29:18 (paraphrased)

14 All empowerment exists in the present moment. Empowerment/Bringing Out the Best in Others -Ken Blanchard The Heart of a Leader

15 Leading in 2010 How can an administrative professional lead in todays market?

16 Leading in Todays Market Continued Education/Certification (CAP-OM) Software Skills Professional Image Communication Awareness of Business Market Trends Exceptional Listening Skills

17 Leading in Todays Market Perform Expertly Learn to Anticipate Prioritizing Projects Effective Time Management Become a mentor

18 Action Plan Choose three leadership characteristics that you will implement into your daily routine in the next 90 days.

19 2011 – 2012 Leap to Remarkable


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