1. Secure Recording Connector (SRC) Release 2.2 Installation and Maintenance Update Course Module 1: About this Course

2. SRC – Update - Module 1: About This Course 2 The Outline tab allows you to view the modular course structure. The Thumbnails tab allows you to view thumbnails of the course slides. You can also select a previously viewed slide by scrolling up / down through the displayed course content. The navigation arrows allow you to advance through the course material one slide at a time. The Attachments link allows you to download a soft copy of the course notes. Note: This E-Learning presentation does NOT contain audio narration. Navigation: Before you continue, it is recommended that you become familiar with how to navigate through the course modules and content. Navigating the Course Modules

3. SRC – Update - Module 1: About This Course 3 Course Modules 1.About This Course 2.Enhancements 3.Installation and Upgrading 4.Glossary

4. SRC – Update - Module 1: About This Course 4 Course Objectives Welcome to the Mitel Secure Recording Connector (SRC) Release 2.2 update self-study course. To complete this course, read the course material and answer the test questions. Upon completion of this course, you will be able to: Describe the SRC features since SRC Release 2.0. Discuss SRC enhancements. Upgrade from SRC Release 1.0 to SRC Release 2.2 Upgrade from SRC Release 2.0 to SRC Release 2.2 You must have successfully completed SRC 2.0 Installation and Maintenance Update training before proceeding with this upgrade training course. Additionally, all students are expected to pass the Mitel Standard Linux Release 9.0 course before proceeding with this course material.

5. SRC – Update - Module 1: About This Course 5 Information Icons Information icons are used throughout the course to identify the following: Reference: Directs you to additional reference information in the Technical Documentation, Online Help, or other support documents. Note: Identifies a key point of interest. The note symbol may also direct you to helpful information in the system documentation or other supporting documentation. Navigation: Identifies tips on how to navigate through the course material. Tools and Equipment: Identifies tools and equipment you will need to complete a lab exercise. Caution: Identifies a potentially dangerous situation that may result in injury to you or damage to the equipment. Note: Identifies a key point of interest. The note symbol may also direct you to helpful information in the system documentation or other supporting documentation.

6. SRC – Update - Module 1: About This Course 6 Product Documentation Secure Recording Connector rel 2.2 I&M Guide + Online Help – instructions for installing and configuring the blade and includes a checklist of software and hardware requirements. 5330/5340/5224/5212/5020/5215/5220/5235/Navigator IP Phone Installation Guides – provides all information required to install the phone, including supporting illustrations. Remote IP Phone Configuration Guide – provides procedures to configure the remote IP Phone and a checklist of corporate office and remote location requirements. MBG/SRC Engineering Guidelines, Release 5.2/2.2 – describes site engineering and configuration rules for deployment of the Mitel Border Gateway and Secure Recording Connector products. Unified Communicator Advanced Administrator and User Guides – describes the Unified Communicator Advanced (previously called Your Assistant Premium) Softphone installation and implementation. Reference: You can view all the product documentation required to complete this course from the Mitel edocs web site at: http://edocs.mitel.comhttp://edocs.mitel.com

7. SRC – Update - Module 1: About This Course 7 Training Assistance Getting Assistance If you have any difficulties with any part of this course, please contact our Training Department. In North America, call 1-800-793-3597. The Automated Attendant will answer Welcome to Mitel University.... When asked, dial 6 to select Option 6 of the Automated Attendant. The first available attendant will answer your call. As an alternative, you can also e-mail queries to: technical_training@mitel.com. In EMEA, call Mitel Training at +44 (0) 1291436539. After normal hours your call will go to voicemail. (E-mail: uktraining@mitel.com).

8. SRC – Update - Module 1: About This Course 8 Registration/Courseware If you are reading this module, you have successfully launched the Registration/Courseware link. However, it is highly recommended that you review the Student User Guides for SABA found in Mitel OnLine (MOL) which is available after selecting Registration/Courseware. Details on how to use Mitels newly upgraded Learning Management System (SABA) can be found in this guide. The display below is an example of the initial Registration/Courseware page and the subsequent link to the User Guides.

9. SRC – Update - Module 1: About This Course 9 Technical Certification – Online Test To gain Mitel technical certification on this product you must complete an online test. Your final test score must be 80% or higher to attain certification. Once you complete all the required course modules follow the instructions to complete the test.