1. Committed to Connecting the World ASEAN-ITU Seminar on ICT Accessibility and Assistive Technologies for Equity in Society 25-26 August 2014, Bangkok, Thailand ITU-T work on Accessibility to ICTs Xiaoya Yang Head of WTSA Programmes Division Telecommunication Standardization Bureau, ITU

2. Committed to Connecting the World About ITU The United Nations Specialized Agency for Information and Communication Technologies (ICTs) Founded in Paris in 1865 as the International Telegraph Union 2015 will mark 150 years of experience and innovation 2

3. Committed to Connecting the World ITU’s Global Presence

4. Committed to Connecting the World Leading Private Sector Members

5. Committed to Connecting the World ITU’s Structure The General Secretariat provides intersectoral coordination for the whole organization Standardization ITU-T Produces interoperable technical ICT standards Development ITU-D Provides assistance to the un-connected Radiocommunication ITU-R Coordinates global wireless communication

6. Committed to Connecting the World ITU-R: Radiocommunication Sector Manages the radio-frequency spectrum and satellite orbits

7. Committed to Connecting the World ITU-D: Development Sector

8. Committed to Connecting the World ITU-T: Standardization Sector Produces international standards covering all fields of telecommunications. Defines tariff and accounting principles for international telecommunication services

9. Committed to Connecting the World Importance of standardization

10. Committed to Connecting the World Why is standardization important? 1.Technical compatibility (Interoperability) 2.Standards promote innovation, competition and international trade 3.Allows end users to enjoy wider choice range of services and products, richer functionality and lower costs with mainstreamed accessibility features 4.Facilitates transfer of technology between developed to developing countries and reduces digital divide

11. Committed to Connecting the World Open standards promote a “network externality effect”

12. Committed to Connecting the World Accessibility Standardization in ITU

13. Committed to Connecting the World ITU-T groups promoting Accessible ICT’s Expert Groups Study Group 16 - Multimedia - lead ITU study group on telecommunication/ICT accessibility for persons with disabilities - Question 26/16 and work items Study Group 16 - Multimedia Study Group 2 on Operational Aspects - Question 4/2 focused on human factors and related work itemsStudy Group 2 on Operational Aspects Study Group 9 on Broadband Cable and TV Study Group 9 on Broadband Cable and TV

14. Committed to Connecting the World Study Group 16  Multimedia coding, systems and applications  The lead study group on telecommunication/ICT accessibility for persons with disabilities.

15. Committed to Connecting the World Question 26/16  Q26/16 is the group specifically designated to deal with Accessibility to Multimedia Systems and Services for persons with disabilities.  Q26/16 is responsible for developing (or assisting in the development of) multimedia technical standards addressing accessibility needs of persons with disabilities  It also reviews accessibility features included in telecom standards developed in other Study Groups

16. Committed to Connecting the World Examples of active work items  Terminology of accessibility to audiovisual media  Relay services: Architecture, user requirements and functionality  Technical Paper: Telecommunication relay service's user requirements for persons with disabilities  Accessibility Features for mobile media devices  Technical Paper on methods for improving the intelligibility of audio (or speech)  Guidelines for provision of captioning and of sign language in A/V content

17. Committed to Connecting the World ITU-T Study Group 2  SG2 organizes its accessibility work under Question 4/2 “Human Factors related issues for the improvement of the quality of life through international telecommunications”. Question 4/2

18. Committed to Connecting the World Question 4/2  Question 4/2 covers more than just the needs of persons with disabilities  usability for all covers the needs of children and persons who may or may not have disability.

19. Committed to Connecting the World Study Group 9 Broadband Cable and TV  Requirements, methods, and interfaces of the advanced service platforms to enhance the delivery of sound, television, and other multimedia interactive services over cable television network 19

20. Committed to Connecting the World ITU’s most famous accessibility standard  ITU-T E.161 (2001): “Bump” on key “5”  “To assist blind and visually impaired people… and others to facilitate dialing under low light conditions”

21. Committed to Connecting the World Other Experts Groups  Intersector Rapporteur Group on Audiovisual Media Accessibility (IRG-AVA) (launched 25 February 2014) NEW! Intersector Rapporteur Group on Audiovisual Media Accessibility (IRG-AVA)  Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF) Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF)  ITU-T Focus Group on Audiovisual Media Accessibility (FG AVA) (concluded Oct. 2013) ITU-T Focus Group on Audiovisual Media Accessibility (FG AVA)  Dynamic Coalition on Accessibility and Disability (DCAD) on Internet Governance Dynamic Coalition on Accessibility and Disability (DCAD) on Internet Governance

22. Committed to Connecting the World FG AVA - Focus Group on Audiovisual Media Accessibility  Focus Group on Audiovisual Media Accessibility (FG AVA), open to all, including non members  May 2011 created and ended October 2013  Mandate was to stimulate the development of studies and deliverables that  would improve the awareness for standard writers of possible accessibility features for persons with disabilities to include in future standards of audiovisual (AV) media  Results: delivery of specific studies and deliverables applicable to giving better access for Persons with Disabilities for further study  to SG16, the parent study group of FG AVA  and to IRG-AVA

23. Committed to Connecting the World FG AVA deliverables  Focus Groups are open to non members, therefore cannot write standards  they can give the benefit of specialist knowledge from worldwide experts  Examples of some of the deliverables from the FG AVA:  Final Report of Activities: Working Group A “Captioning"  Draft recommended production guidelines for sign language service  Draft recommended characteristics for audio descriptions and/or spoken subtitles  Vocabulary for ITU-T Focus Group on Audiovisual Media Accessibility  Methods for improving the intelligibility of audio (clean audio)  Requirements and good practice for supporting remote participation in meetings for all

24. Committed to Connecting the World Overview of Inter Sector Rapporteur Group on Audiovisual Media Accessibility (IRG-AVA)  Coordination of the work of audiovisual media accessibility  ITU-R and ITU-T working together on making audiovisual media accessible  ITU-R Study Groups 6 (Broadcasting Service) working to make better video and sound and better ways to include sign language, captioning audio description  ITU-R Study Group 5 (Terrestrial Service) Working Party 5A studying how digital hearing aids could work globally  ITU-T SG16, SG2 and SG9

25. Committed to Connecting the World HOW TO CONTRIBUTE  Work progresses on the basis of contributions received  Provide experts to attend meetings and to submit contributions  Members submit written technical proposals to create recommendations and standards  No contributions, no international standards, no proposals = no progress  Participate in the JCA-AHF, the group responsible for coordinating the accessibility work throughout ITU as it is open to all

26. Committed to Connecting the World Sharing knowledge at ITU workshops  Workshops review existing and next-generation accessibility technology, services and assistive technologies (AT) for persons with disabilities  Workshops provide open forums to discuss business case uses for accessibility implementation in all areas of communication  Workshops explore the benefits of Universal Design to prevent expensive refits later in the deployment of accessibility features in standards by designing from the beginning for the inclusion of persons with disabilities  Workshops provide experts to share knowledge and good practices to further work on including persons with disabilities into the standardization of multimedia, as mandated by the Convention on the Rights of Persons with Disabilities (article 9 of the UNCRPD)  Workshops provide a showcase for accessibility services and devices currently on the market and under development by the private sector and research institutes  ITU Workshop on Making Media Accessible to all: the options and the economics (October 2013) ITU Workshop on Making Media Accessible to all: the options and the economics

27. Committed to Connecting the World HOW TO CONTRIBUTE  Propose topics and provide panelists for workshops and related events to further assist in educating the public on the need for Universal Design and the mainstreaming of accessibility into standardization

28. Committed to Connecting the World … and some demos on audiovisual work 1/3

29. Committed to Connecting the World … and some demos on audiovisual work 2/3

30. Committed to Connecting the World and some demos on audiovisual work 3/3 … and some demos on audiovisual work 3/3

31. Committed to Connecting the World By working with us on making technology accessible to all and including persons with disabilities, we are connecting the world. Help us in this valuable work by joining us at the ITU. Thank you