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© Aastra MX-ONE 5.0 Communication Server Pre-Sales Presentation (for existing Partners)
© Aastra Virtualization Focus on SIP SIP extension services BluStar ecosystem MSRP Unicode Group capacity New hardware Power savings MX-ONE 5.0 – Highlights 10/12/2014EN/LZT RG
© Aastra MX-ONE Virtualization
© Aastra MX-ONE 5.0 Highlights Enterprise communications in the cloud Infrastructure Consolidation and Centralization – IT focus today Enhanced resilience and security in the cloud Virtualization – cloud enabler while maintaining business continuity and user experience. 10/12/2014EN/LZT RG
© Aastra Virtualization – cloud enabler while maintaining business continuity and user experience Enables new business models Virtualization of the Enterprise Communication Virtualization of UC Collaboration platform for SME Leverage on LME offering to address SME segment Virtualized Unified Communication Collaboration Appliance perfect fit for SME UCC virtualized appliance on HP networking platform Aastra 700 Infrastructure Consolidation and Centralization Integrate to Information and Communication Technology (ICT) global strategy Reduce server footprint and energy consumption, lower TCO Migration to SIP trunking and network consolidation Increased reliability of the total solution MX-ONE Move from CPE to the private or public cloud On-demand services Aastra Cloud concept 10/12/2014EN/LZT RG
© Aastra Virtualization – Consolidation & Centralization Traditional communications environment Separate servers for TS Separate servers for UC applications VAN 10/12/2014EN/LZT RG
© Aastra EN/LZT RG Virtualization – Basic Setup Virtualized Communications Servers Virtualized Telephony Servers Virtualized UC Applications Server Benefits: > Consolidate TS and application servers > Reduce server footprint and facilitate data center management > Real time apps in line with company IS/IT virtualization strategy 10/12/2014
© Aastra EN/LZT RG MX-ONE 5.0 Virtualization Note VMware is not provided by Aastra VMware must be installed by certified partners/engineers Basic setup, server consolidation without redundancy Requires: >VMware vSphere, Hypervisor: ESXi 5.0 Basic setup, server consolidation using MX-ONE server redundancy Requires: >VMware vSphere, Hypervisor: ESXi 5.0 High Availability setups Allows smooth upgrades with low downtimes High Availability (HA) >Provides failover between servers with impact similar to MX-ONE Server Redundancy >Expected downtime reduced from around 5 minutes (n+1) to 30 to 60 seconds >No loss of LDAP master High Availability (HA) + Fault Tolerance (FT) >Provides synchronized server duplication, a passive executes the same actions as the active >Provides full Hot-standby if an active server fails Requires: >SAN (Storage Area Networks) and a Network infrastructure according to VMware specifications >VMware vSphere, Hypervisor: ESXi 5.0 >VMware vCenter >VMware vMotion >High Availability option >Fault Tolerance option 10/12/2014
© Aastra Virtualization – VMware High availability option Benefits Warm standby solution No Need for MX-ONE N+1 Redundancy Direct media calls maintained Valid for both Telephony Server and UC applications HA Cluster Storage (iSCSI SAN) VAN 10/12/2014EN/LZT RG
© Aastra Benefits Hot Standby - Server memory mirrored via dedicated LAN link No down time or loss of calls / services 2 levels of back-up to offer true than ”5-nines” resilience Virtualization – Fault Tolerance option HA/FT Cluster Storage (iSCSI SAN) VAN VAN Very Fast Network VMware Fault Tolerance 10/12/2014EN/LZT RG
© Aastra MX-ONE 5.0 virtualized - Benefits IT Consolidation >Reduce capital costs Infrastructure savings Lower power consumption Reduced cooling requirements Decrease physical space requirements >Improve the efficiency and availability of IT resources Increase Reliability >More reliable failover capabilities >Can achieve true ”5 nines” level of resilience Integrate to Information and Communication Technology (ICT) global strategy 10/12/2014EN/LZT RG
© Aastra MX-ONE SIP Extension Services
© Aastra EN/LZT RG Enhanced Multiple Terminal Service AKA Forking Users with several terminals shall: be able to have up to 4 active terminals (logged on) > actual maximum shall be set per user (existing functionality) be able to have the same extension number > for log on to any of his/her terminals if the user has an active terminal of the same type, it shall be forced logged-off > as dialled number to reach the user (on any of his/her terminals) > delivered as CLI from any of his/her terminals have all active terminals ring simultaneously 10/12/2014
© Aastra EN/LZT RG Enhanced Multiple Terminal Service Supported end user terminals, any choice up to a total of four 1.Arbitrary type of generic extension (DECT, virtual, H.323, 3rd party SIP, etc.) >But, only one of each type - note that just one single SIP terminal is permitted if it is a third party phone >Note that this is existing functionality with Forking 2.Desktop SIP terminal, 67xx or BluStar 3.BluStar for PC softphone 4.Remote extension over SIP e.g. a mobile with or without AMCC 5.SIP DECT Selected end users may log on up to 4 identical desktop terminals Controlled by user CoS Note that call control and monitoring with CSTA is not supported 10/12/2014
© Aastra EN/LZT RG New MX-ONE Solution Licensing MX-ONE Telephony Server 5.0 One extension license per directory number (analog, digital, CAS, ISDN S0) One license per directory number (DECT, Mobile Extension) One user license per directory number (IP) >The user license includes 1 device (SIP or H.323) >Up to 3 additional IP devices can be connected to the directory number This means that up to 4 IP devices (3 SIP and 1 H.323) can be registered to one directory number >Each extra IP terminal requires one terminal license >One SIP video media license per directory number Upgrading, one IP extension gets one terminal 3:rd party SIP device 3:rd party SIP Device license (plus video media license to enable video for 3:rd party device) BluStar for PC 2.0 (capabilities set per user in MX-ONE) BluStar for PC client (New) BSC CTI– no extension (New) BSC softphone + video (New) Additional options: >BSC Plug-in OSC/Lync (New) >BSC Plug-in IBM Sametime (New) 10/12/2014
© Aastra EN/LZT RG MX-ONE 5.0 Unicode Unicode is supported by MX-ONE and newer terminals Aastra 6700i, 7xxx, 4223, 4225 Name and progress messages are supported Managers (e.g. MP) can enter names in unicode No translation of received/sent names If Unicode is sent to terminals without support Unicode ( F) cut to ASCII range (00-7F) Characters outside sent as ? Only English text files are created Translation is the responsibility of the CSUs 10/12/2014
© Aastra EN/LZT RG MX-ONE SIP Extension Services Shared call/line appearance Supported only for the Aastra 6700i range of SIP terminals Similar to MDN on DTSs A line can be shared by several users >Monitor status of the shared line >Make and answer calls using the shared line from own telephone >Simple move of a call between sharing users Call park pool Any party can park a call against a call park pool number (individual or huntgroup) >The call park pool is configured with auto-park classified virtual SIPs ( ) >User does transfer before answer to the call park pool >Parking party needs display to see which individual the call is parked against So dont hang up too early Any party can pick-up the call using individual call pick-up If the parked call is not picked-up, the parking user, if generic, is recalled after 4 minutes (fixed) 10/12/2014
© Aastra EN/LZT RG MX-ONE SIP Extension Services EDNs, Extra Directory Numbers (ADN phase 1) for Aastra 6700i phones Similar to ADNs for DTSs Can be defined on line keys 3 to 9 (if available on the terminal) Automatically follows logon/off status of Line 1 (ODN) Busy state is always individual for each line If ODN is diverted or initiates DND >All EDNs are forced to DND >Note that DND for SIP is not the same service as the existing for e.g. ATS/DTS 10/12/2014
© Aastra EN/LZT RG MX-ONE SIP Extension Services DND, Do Not Disturb Individual and Group DND supported for A67xx Same traffic functionality but different invokation Treatment of calls to DND marked user/EDN can be configured >Number unobtainalbe tone >Skip own terminal in PN-list >Controlled distribution to remaining PN entries with DND-flag e.g. For IDND >Direct to VM for internal calls >Direct to attendant for external calls For GDND >Department nurses fixed phone >Department nurses DECT IDND activated from own terminal or attendant >Bypass only from operator/attendant (*60#) GDND activated from class marked extension >Bypass from operator/attendant, Master/GDND programming extension (*60#) >Automatic bypass for answer position 10/12/2014
© Aastra EN/LZT RG MX-ONE 5.0 – SIP Extension Services Intercom for Aastra 6700i Configured with EDNs, linked pair wise with hot-line >optionally auto answer set Pressing the EDN-key, a hot-line call is set-up to the corresponding EDN >Signalled as internal call >No display updates until answered >With auto answer, the speech from the called phone is muted Intercom can be configured to include DTS using ADNs >No muting by DTS May work with third party SIP terminals 10/12/2014
© Aastra EN/LZT RG MX-ONE SIP Extension Services Simulated individual diversion for Aastra 6700i Not recommended for upgrading or migrating customers Shall not be used for advanced users with e.g. Boss-Secretary, MNS, SCA, EDNs or several terminals Provides a simple ”normal” divert feature by tweaking other services Class marked extensions gets >One call list with no possibility to change or deactivate the list e.g. Own extension VM for internal calls Attendant for external calls >A divert key and menu choices for diversion * Procedures are not supported Pressing the key or programming Follow-Me, ECF or Message Diversion >Active diversion is indicated on the phone >If key pressed or normal divert selected, phone is swtiched to DND mode >If two different diversions are active, the key has to be pressed twice Manager Provisioning, simplified programming for most users Divert template created in MP with ODN (the text) as first entry Tick the ”simple divert” check-box The users default call list is generated automatically 10/12/2014
© Aastra EN/LZT RG MX-ONE MSRP (RFC 4975) Message Session Relay Protocol (MSRP) Primarily to support sending of IM between SIP end points The session set-up is routed by MX-ONE >Uses the call list of the adressed person >Bypasses busy state >Distributed only to call list entries marked as MSRP capable >Only for internal sessions, not supported over SIP trunk 10/12/2014
© Aastra MX-ONE Feature Enhancements
© Aastra EN/LZT RG MX-ONE Group Capacity Expanded capacity for ACD/CTI/PBX groups (4.1 SP2 NPR) ACD/CTI groups per server1000 (from 32) ACD/CTI groups per system2000 (from 250) Number of calls in queue, per server5000 (from 1000) Number of calls in queue, per system10000 (from 1000) Number of PBX groups per server1000(from 500) MX-ONE 5.0 enhancements (NPR) PBX hunt group members per server3500(from 1000) PBX hunt groups per system10000(from 2500) Call pick-up groups per server250(from 75) Call pick-up group members per server 3300 (from 1000) Call pick-up group members per system11000(from 3600) 10/12/2014
© Aastra EN/LZT RG MX-ONE Miscellaneous Features CAC enhancement Will attempt to negotiate a lower bandwidth codec CTI group as answer position in Call List (NPR) Specify MGW for Operator Media Devices (OPERI) Specify own Area Code for MGW (LCLDI) Support for TR87, “CSTA 3 over SIP” Enhanced SNMP Agent parking of call in Supervisor silent Intrusion state (NPR) Supervisor must request Silent Intrusion again during speech for the inquiry call. A new CoS controls if Parking/Inquiry shall be permitted during intrusion Agent (call handling with CTI-group) number presentation (4.1 SP4 NPR) For calls via CTI group, a group class of service decides Calls from, controlled by new procedure, *89*groupnumber#, #89# Can be set with command extension_procedure -d abcde --proc "*89*abcde#" The data is reload/static abcde must be a defined CTI group 10/12/2014
© Aastra EN/LZT RG MX-ONE Miscellaneous Features ‘Contact Net Detector’ - Customer Identity via public ISDN trunk (NPR) Transfer in Intrusion state (NPR) Number log for DBC222 (NPR) TLU83 A-number via DTMF signaling ELU34, line ground supervision (block if grounded) Support for QoS value ”Expedite Forwarding” (NPR) MGU DTMF receivers connected in parallell Improved integration with ACS/InAttend Call history over SIP trunk (4.1 SP4) Customer Identity over SIP trunk Diversion bypass over SIP trunk SOM enhancements Conference, TCP/IP, Passive state timer, Multiple MGWs, Call Pick-up, Diversion enhancements, more error codes 10/12/2014
© Aastra EN/LZT RG MX-ONE Power Savings Save over kWh per year if you have 1000 terminals With 200 working days/year, 8 hours in the office per working day Stand-by mode for A7444 and A7434 Individual by power-off key Forced automatically by timer in config file >Display is black >Phone logged-off, calls will continue in the call list >PC port is off >Press power-on when you sit down at your desk in the morning >PIN required for security, i.e. phone is locked for unauthorized use 10/12/2014
© Aastra MX-ONE Terminals and Hardware
© Aastra Introduced with MX-ONE 5.0 BluStar 8000i Desktop Media Phone BluStar for PC 2.0 BluStar for iPad & iPhone (Q3) Aastra 6735i, SIP phone w Gigabit (Q3) Aastra 6737i, SIP phone w Gigabit (Q3) (Aastra 650c, SIP DECT / CAT-iq) Recently introduced: Aastra 7100a Aastra DT4x3 Aastra DT692 10/12/2014EN/LZT RG
© Aastra Aastra 6700i Series (SIP) 6753i 6755i 6757i Budget Functionality 6731i 6730i 6739i M675i Expansion Module (3x20 progr. keys) M670i Expansion Module (36 programmable keys) 6735i 6737i 10/12/2014EN/LZT RG
© Aastra New SIP phones The 6735i and 6737i are new additions to Aastra’s Standards based SIP phone portfolio These new models are upgraded versions of two existing models Models are enhanced versions of our mid-range Standards-based SIP phones >6735i – is an upgraded version of the 6755i >6737i – is an upgraded version of the 6757i Upgrades include >Dual Gigabit ports (versus dual 10/100 on existing models) >HD hardware – handset, speakerphone and headset jack >Increased power efficiency 10/12/2014EN/LZT RG
© Aastra BluStar 8000i Desktop Media Phone Dedicated and optimized desktop device Superior usability True HD video & audio UC & business applications Standards based, SIP & H.264 Integrated MX-ONE extension Lower functionality than 67xx 10/12/2014 EN/LZT RG
© Aastra UC 4 All – The collaboration client takes you to the next level Aastra BluStar for PC The new business collaboration client A single user interface across: Voice, video, directory/contact integration, IM, desktop sharing & conferencing Means to find the right person, check the availability, collaborate using your preferred method Collaboration from anywhere on any device & consistent user experience Integration with Microsoft OCS/Lync & IBM Sametime, using plug-ins Fully integrated with the Aastra MX-ONE call server Provisioned as a multimedia end-point in MX-ONE 10/12/2014EN/LZT RG
© Aastra UC 4 All – The collaboration client takes you to the next level Aastra BluStar for PC 2.0 Aastra BluStar highlights PC based SIP Softphone with HD voice HD video (peer to peer) Powerful audio processing Instant Messaging LDAP integration with global directory and integration with Personal Outlook Contacts: Progressive directory search Searches with local cache Favorite list and grouping of favorite contacts Click to call (“call to” links) Remote access via Session Border Controller (External proxy for SBC) Microsoft OCS/Lync and IBM Lotus Sametime plug- in integration Enhanced functionality with Jabra and Plantronics headset 10/12/2014EN/LZT RG
© Aastra Initial support of new RFP family SIP-DECT 2.1 feature set with new RFP family Mixed operation with old RFPs CAT-iq 1.0 support Support of the future 650c handset (not for NA) New G.729 license for all types of RFPs SIP-DECT XML Terminal API for Aastra 600d* / 650c handsets derived from the XML API for Aastra SIP Phones e.g. To manage the redial list and call log To manage the call forwarding indication, 1 display line in the idle display (e.g. presence state) To run applications SIP-DECT Release 3.0 * Requires 600d Release > /12/2014EN/LZT RG
© Aastra Handset features Generated by MX-ONE Once registered with MX-ONE the 600c/d handsets will display the MX-ONE user name user number user profile info line and Use a new icon for call forward indication 10/12/2014 EN/LZT RG
© Aastra Aastra‘s new RFP family Supports CAT-iq high definition voice for our new high end 650c handset (EMEA + Australia, only) >G.722 support (G.723 support is discontinued) Comes with a new powerful CPU for more performance: Marvell (Kirkwood) 88F6281 (1.2 GHz, L2 cache 256KB) This will enable additional future security features: >SRTP (RFC 3711) and secure SIP Has a 1GBit Flash memory enabling local boot without a TFTP server. (All new RFPs will be delivered with a defined SIP-DECT software on board) Is size and screw compatible with the old models Supports 1GBit Ethernet Supports the EU and the American DECT standards Overview New RFP Models 10/12/2014EN/LZT RG
© Aastra EN/LZT RG MX-ONE New Hardware Introduction of new version of the MGU with a 5 PPM clock Introduction of ELU31/4 in ELU31/3 mode Enhanced sync characteristics will be released in Service Packs to 5.0 With the aid of these enhanced boards, significant improvement of DECT synchronization can be achieved No digital trunk connection required 10/12/2014
© Aastra MX-ONE Management Applications
© Aastra MX-ONE 5.0 MP/MTS new functionality Support for new MX-ONE 5.0 features Support for Aastra 6737i and 6739i BluStar 8000 video terminal deployment Support for BluStar for PC Support for ELU34/4 Load share/distribution of FW download for 6700i phones Setting of HTTPS parameters for 6700i phones AD field mapping on AD Search Domains UDF mapping in AD Accept * and # instead of A and B Performance enhancements Remember All selection as default in Extension list page On the extension list page, list server number for generic extension Improved EQU pos handling Longer input fields for descriptions MP support for ELU25 MP Web Services interface Document 10/12/2014EN/LZT RG
© Aastra Manages MX-ONE Performance data Windows application for simplified measurements and analysis Compatible with MX-ONE 4.1 and 5.0 Gathers and analyses Information about: Trunks, Routes Attendants Extensions Common resources Graphical User Interface Easy to read and customize traffic information Traffic analysis of major MX-ONE components, including Radio Base Stations and IP extensions Multiple MX-ONE nodes can be managed from a single Performance Manager application Manager System Performance System management 10/12/2014EN/LZT RG
© Aastra MX-ONE Deployment
© Aastra EN/LZT RG Centralized System with Remote Units (IP-PBX with Local Call Control) HQ and remote sites can also be multi-server/gateway w or w/o redundancy TS 1 (Server) 1A B A A WAN Max 900 IP/ME or max 640 legacy users with ESU ASU-E + MGU 10/12/2014
© Aastra EN/LZT RG Centralized Servers with Remote Media Gateways TS for MGU-based MGs WAN TS for LSU-E based MGs 100 ms roundtrip at 3 calls/sec 100 ms roundtrip at 3 calls/sec 100 ms roundtrip at 1.2 calls/sec N+1 back-up Note: LSU-Es cannot be automatically updated with new software 10/12/2014
© Aastra EN/LZT RG TS 1 (server) TS 2 TS N Inter Server Bandwidth (only the traffic dependant) SG = total number of Media Gateways in the system OG= Own Media Gateways (2 for TS 1 and TS 2, 1 for TS N) B/W= (SG-OG)/SG * 0.22 kbit/s * users per server A very basic example with identical traffic patterns between all servers/gateways 10/12/2014
© Aastra EN/LZT RG Bandwidth for a Remote Server The very basic case assumes that the traffic interest is the same between all servers in the system, i.e. In a large system, all traffic is between servers and the internal case where A and B are handled by the same server is neglected users with 0.2 E and standard holding times generates 1.7 calls per second. This corresponds to 220 kbit/s interserver signalling Conclusion, each call generates 130 kbit data For a remote server with 1000 users and 10% calls to the main site 1.7 calls per second total 0.17 calls to/from main site Bandwidth for traffic to/from the remote server is then 0.17 calls/sec times 130kbit = 22 kbit/sec 10/12/2014
© Aastra EN/LZT RG Bandwidth Consumption, Remote Media Gateway Result from a TDM-oriented measurement: 30 channels ISDN to 32 DTS, 2 calls/sec 9 kBytes from server, 4.5 kBytes to server 10/12/2014
© Aastra Summary
© Aastra MX-ONE 5.0 Solutions Summary Enterprise communications in the cloud Infrastructure Consolidation and Centralization – IT focus today Enhanced resilience and security in the cloud Virtualization – cloud enabler while maintaining business continuity and user experience. BluStar Ecosystem – Multimedia Collaboration Aastra developments are addressing market trends Aastra strategic direction for portfolio evolution “BluStar” a common interface for consistent User Experience Native SIP enhancements Native Multimedia services for SIP users (Video and IM) Integration of BluStar Eco-System Multi-device licensing for SIP users Focus on advanced features for Aastra SIP terminals Strong integration with 3rd party products IT & System Management What’s new with Manager Provisioning Manager System Performance SNMP fault and alarms management 10/12/2014EN/LZT RG
© Aastra EN/LZT RG Thank you 10/12/2014
© Aastra Aastra MX-ONE Telephony System Sales Presentation.
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