1. Chicago Market Data Backup & Virtualization Overview

2. Backups The path to a better way in the world of VTL

3. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

4. Agenda Old Environment- Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

5. Old Environment - Infrastructure Backup Infrastructure –Veritas Netbackup Datacenter version 4.5 –2 Master 3 Media Servers –5 Tape Libraries which hold 110 tapes –10 DLT 8000 tape drives which are capable of backing up 79.2 GB per hour Backup Policies –Backup schedule: bi-monthly full backups and daily incrementals –Retention period: all data was retained for 2 weeks –Full backups totaled 1.8 Tb of data and took up to 18 hours to complete

6. Old Environment – Infrastructure

7. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

8. Old Environment - Challenges Daily admin tasks required an abundance of time No central management point Restores required multiple tape handlings, inventory operations, and take on average 25 minutes

9. Old Environment – Challenges Client backups were missed due to limitations of the drive speeds which caused exceeding backup windows Tapes proved unreliable for full system restore. Retention period was decreased from 1 month to 2 weeks due to increased data growth

10. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

11. Existing Environment Backup Infrastructure –Veritas Netbackup Datacenter version 5.0 –1 Master 4 Media Servers –2 Disk based backup units VTL –1 Tape Library can hold up to 1000 tapes –2 LTO-2 fiber attached tape drives are capable of 245 GB per hour –Network Attached Storage (NAS) backup using NDMP –Netbackup Shared Storage Option (SSO)

12. Existing Environment Backup Policy Changes –Backup schedule: weekly full backups and daily incrementals. –Retention period: all data are retained for 2 weeks on disk and 3 months of full backups on tape –Full backups are averaging 2.5 Tb within an 8 hour backup window –Backup speeds are limited to the speed of the disk controller on the drive array.

13. VTL Defined Virtual Tape Library Can virtually create multiple libraries and tape drives that write data to disk in format that the backup software believes is tape. Existing Environment

14. NDMP Defined Network Data Management Protocol Open protocol used to control data backup of a NAS device via fiber channel verses IP Existing Environment

15. SSO Defined Shared Storage Option Allows a single tape drive to be assigned to multiple media servers. Allows multiple backup servers to write to shared libraries and tape drives without conflict. Existing Environment

17. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

18. Advantages of Existing Environment Central point to manage. Daily admin tasks take minutes – just long enough to verify that all completed successfully. –No more rotating tapes, except off site. Disk based restores take less than 2 minutes. –Takes longer to initiate the restore job than the actual operation takes to complete.

19. Advantages of Existing Environment All backup schedules are completed in windows specified. Confidence and success rate in restores has dramatically increased.

20. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

21. Put the Puzzle Together Getting vendors to work together –EMC Celerra – NAS Device –VERITAS (Symantec) Netbackup –Overland REO (Disk) and NEO (Library)

22. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

23. The Future of our Backups Move from a 5 server infrastructure to 3 due to higher processing capabilities of servers. Upgrade network connections for Netbackup servers to Gigabit! Expansion chassis for disk library due to increased data.

24. Agenda Old Environment - Infrastructure Old Environment – Challenges Existing Environment Advantages of Existing Environment Put the Puzzle Together The Future of our Backups Backup Best Practices

25. Backup client settings should be standardized for network settings, an example would be to hard set to 100/Full. Still need tape! Dont use virtual stand alone tape drives for NDMP with Netbackup.

26. Backup Best Practice Set up of NDMP attributes through Netbackup is case sensitive. Must have license key for NDMP option of Netbackup. Disk based backup units should be configured as RAID 3 for increased data write performance. –RAID-3 dramatically increase the write performance on the disks verses RAID-5

27. Questions?

28. Virtualization Overview

29. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

30. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

31. What is Virtualization? A Technology that allows a single machine to run multiple operating systems at once.

32. Virtualized Memory Each application sees its own logical memory, independent of the physical memory Virtualized Networks Each application sees its own logical network, independent of the physical network Virtualized Servers Each operating system instance sees its own logical server, independent of the physical servers Virtualized Storage Each application sees its own logical volume, independent of the physical disks Defining Virtualization Virtualization: Technology that enables logical representations of physical resources

33. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

34. Current Model of 1 Application per 1 Server has resulted in an overabundance of servers and with limited power and rack space Simplifying and Consolidating the IT Infrastructure Optimizing Server Performance and Loading –According to Gartner 85% of x-86 servers are only utilizing 15% or less of its computing resources –Average server builds takes about 6 to 8 hours Minimizing Maintenance Tasks and Reallocating Resources to Strategic Business Initiatives –On Average, of the time an IT employee works on servers, 72% of the time is performing server maintenance & Support Tasks (BIOS, Firmware updates, etc…); 28% Assigned to Support Strategic Initiatives. Key Challenges

35. Moving from Maintenance to Innovation Future IT Application maintenance 15% Application innovation 45% Infrastructure innovation 10% Infrastructure maintenance 30% Current IT Application maintenance 30% Application innovation 23% Infrastructure innovation 5% Infrastructure maintenance 42% Source: Large Computer Mfg IT department

36. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

37. Typical Consolidation Project Goals A more flexible and scalable architecture An architecture that is easier and less expensive to support High availability at lower cost Improved office space and server room utilization

38. Typical Consolidation Project Goals Reduced total cost of ownership Disaster recovery at an affordable cost Improve test & development environments Improve server maintenance processes

39. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

40. Process Improvements Improve asset management system / capacity planning process i.e.; buy computing resources when they are needed, not when application needs to run on a under utilized stand alone server Promote applications and code changes quickly and efficiently across the IT infrastructure

41. Process Improvements Implement standards: –Virtualization –Hardware –Storage (SAN\iSCSI) –Disaster recovery Implement lights-on org structure – maintenance can be done during the day

42. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

43. Consolidation Approach Consolidate in tandem with technology refresh cycle and/or warranty expirations Executive buy-in for the consolidation project is key Gain buy in from Application Development team Map storage to NAS/SAN – Virtual Networking

44. Pre-Virtual Environment Windows Servers NASSAN Server1 Server2 Server3 Server4..... Server15 Server16 Server17 Server18 Server19..... Server25 Cant utilize idle storage resources Cant utilize idle server resources High costs for operations, training, support, hardware, etc,,, High costs for data center environment/facilities Standard hardware configuration Lower hardware acquisition and maintenance costs Consolidation of idle server and storage resources Tiered storage solutions Increased operational efficiency Cost effective and consistent environments Reduced costs in technical support and training Ability to rapidly scale Lower facility costs Post - Virtual Environment Consolidation Approach

45. What Chicago is trying to accomplish –We have 24 XP workstations that require 24x7 uptime –12 application servers requiring upgrades and/or additions 3 Print Servers 2 Monitoring Servers 2 NT Domain Controllers (Chicago still needs old Domain) 1 File Server 1 Sharepoint Server 2 Cava Servers (Used for NAS Virus Scanning) 1 Video conferencing server (PolyComm)

46. Consolidation Approach Consolidate 36 systems into 4 servers!

47. Consolidation Approach

48. What is Virtualization Key Challenges Typical Consolidation Project Goals Process Improvements Consolidation Approach Benefits Realized from Virtualization Agenda

49. Benefits Realized from Virtualization Virtualized network connectivity Virtualized storage Provisioning speed Hardware Technology refresh speed

50. Benefits Realized from Virtualization Virtualized network connectivity

51. Virtualized Storage Benefits Realized from Virtualization

52. Provisioning Speed & Hardware Technology Refresh Previous procedure (before virtualization) = Approximately 6 to 8 hours to build one server –Build and configure hardware –Load Operating System –Load and configure tools (Backup, Resource Kit, Monitoring, etc,,,) –Assign 2 IP addresses –Pull 3 network connections copper or fiber –Turn over to application team to load and configure software Consolidated procedure (after virtualization) = 30 minutes to build one virtual machine (server) –Copy\clone standard virtual server file –OS and tools are pre-loaded and configured –Network connectivity only needed for ESX Server physical frame. –Assign 1 IP address to virtual machine instance –Turn over to application team to load and configure software Benefits Realized from Virtualization

53. Questions?