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Higher Education Solutions Darryn Hinett Business Solutions Director Obtain Insight to Better Manage the Institution.

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Presentation on theme: "Higher Education Solutions Darryn Hinett Business Solutions Director Obtain Insight to Better Manage the Institution."— Presentation transcript:

1 Higher Education Solutions Darryn Hinett Business Solutions Director Obtain Insight to Better Manage the Institution

2 © 2010 Oracle Corporation – Proprietary and Confidential The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Safe Harbor Statement

3 © 2010 Oracle Corporation – Proprietary and Confidential Leadership in Higher Education Obtaining Insight to Better Manage the Institution Results Achieved by Oracle Customers Agenda

4 © 2010 Oracle Corporation – Proprietary and Confidential Oracle in Higher Education Did You Know? 10 of the top 10 research institutions in the U.S. get better results with Oracle Many of the top academic institutions in Europe get better results with Oracle 23 of the top 40 Australian universities get better results with Oracle’s student system solution 20 of the top 20 academic universities worldwide get better results with Oracle

5 © 2010 Oracle Corporation – Proprietary and Confidential The Challenges We’re Hearing Limited Resources and Budget Constraints: How can I consolidate and streamline my institution’s administrative and academic operations and systems to drive down costs and improve productivity? “Like everyone in the current financial climate, institutions have to do their fair share of belt tightening. We now call on all institutions to focus on delivering excellent services to students and our research base, and to manage their costs efficiently.” – David Lammy, Higher Education Minister, United Kingdom, March 18, 2010 interview in the Telegraph, “Warning Over University Budget Cuts” “As revenues are pressured and balance sheets weakened, we expect boards and management of universities to increasingly focus on operational management and improving their ability to respond to a rapidly changing environment.” – Moody’s U.S. Public Finance, U.S. Higher Education Outlook, 2009 ! Constant Concern & Issues Regarding Security & Privacy Risks: How can I ensure the information scattered throughout my institution is secure from unauthorized access and that privacy policies are protected while allowing my constituents to have appropriate access? “Lawmakers, regulators, and advocates are increasingly focused on data security and breaches of it. Data security is becoming a risk-management priority at universities.” – General Counsel, American Council on Education, March 2010 !

6 © 2010 Oracle Corporation – Proprietary and Confidential The Challenges We’re Hearing Fragmented, Unreliable or Inaccessible Information: How can I gather the complete and accurate information I need to improve my ability to forecast and evaluate alternatives, measure performance, and make informed decisions? “An increasingly complex and high-stakes environment for institutional information, including the need to aggregate a larger number of data sources, to provide more security without compromising authorized access and to adhere to regulatory and compliance demands, is prompting many institutions to consider more sophisticated and robust business intelligence(BI) solutions as a powerful tool to improve performance and demonstrate effectiveness.” – Ovum, Nicole Engelbert, Practice Leader Technologies Industries, April 2010 ! Inflexible Systems and Learning Environments: How can I support increasingly diverse and agile teaching and learning environments, provide tools to enhance student success, and improve the learner’s experience with the institution? “Ovum strongly encourages institutions to share data across their LMS, SIS, and CRM solutions; it is the ‘holy grail’ of relationship management as it creates a truly 360-degree view of the student’s institutional experience and includes a more complete and ultimately powerful set of factors influencing their success.” – Ovum, Nicole Engelbert, Practice Leader Technologies Industries, April 2010 !

7 © 2010 Oracle Corporation – Proprietary and Confidential A Closer Look… Fragmented, Unreliable or Inaccessible Information ! “Unfortunately, unlike the corporate sector, higher ed does not have clear and concise definitions for productivity, nor does it have consensual agreements about the kinds of data that are needed to measure “academic” productivity — for instruction, for learning, or for institutional operations.” – K.C. Green, The Campus Computing Project “Most colleges and universities are awash in data. Unfortunately, they lack the capacity to seamlessly turn their data into meaningful information. Nor can they easily access, combine, & repurpose that information to support analysis, drive decision making, and improve student success.” – Donald M. Norris & Joan Leonard, Strategic Initiatives, Inc., 2008

8 © 2010 Oracle Corporation – Proprietary and Confidential A Closer Look… Recruiting Data Admissions Development FinanceRecruiting Analyses, Reports Institutional Leadership IT Grants Data 1 HR Data N Finance Data 1 Foundation Data N Data Warehouse Applicant Data Data Silos Inhibit Effective Collaboration & Sharing of Information !

9 © 2010 Oracle Corporation – Proprietary and Confidential Leadership in Higher Education Obtaining Insight to Better Manage the Institution Results Achieved by Oracle Customers Agenda

10 © 2010 Oracle Corporation – Proprietary and Confidential Obtain Insight to Better Manage the Institution RequirementOracle CapabilityThe Oracle Difference Enable strategic decision- making by moving from reactive mgmt to informed, predictive modeling across the institution Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards Ensure information is accurate and complete Best-in-class integration and interoperable data management tools for highest-quality data Higher Education Constituent Hub, Master Data Management, Data Service Integrator      

11 © 2010 Oracle Corporation – Proprietary and Confidential Obtain Insight to Better Manage the Institution RequirementOracle CapabilityThe Oracle Difference Enable strategic decision- making by moving from reactive mgmt to informed, predictive modeling across the institution Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards Ensure information is accurate and complete Best-in-class integration and interoperable data management tools for highest-quality data Higher Education Constituent Hub, Master Data Management, Data Service Integrator      

12 © 2010 Oracle Corporation – Proprietary and Confidential Effectively Measure & Manage Institutional Performance The objective of each layer is to support the layer above All the layers need to be aligned. You can’t expect an efficiency-based infrastructure to support a transformational business strategy Transformation can only occur within an efficient, effective environment

13 © 2010 Oracle Corporation – Proprietary and Confidential BI Standardization Requires a Foundation to Minimize Cost and Maximize Benefit Single solution – storage to scorecard Preconfigured BI apps Powerful self-service High scalability Consistent definitions ITBusiness Development Efficiency Cost Savings Scalability Impact High Low One Version of the Truth

14 © 2010 Oracle Corporation – Proprietary and Confidential Oracle’s Integrated Analytic Solution Sales Marketing Service Contact Center Price Loyalty Higher Education Healthcare Transportation Retail Financials HR Procure & Spend Projects Supply Chain Order Mgmt Financial Close Strategic Planning Planning & Forecasting Profitability Management SINGLE ENTERPRISE INFORMATION MODEL REPORT ANALYZE FORECAST MODEL

15 © 2010 Oracle Corporation – Proprietary and Confidential SOLUTIONS Oracle Business Intelligence Enterprise Edition Plus Oracle Business Intelligence Publisher PeopleSoft Enterprise – Financial Mgmt Suite, Human Capital Mgmt Suite, Performance Mgmt Warehouse, Financial Warehouse, Human Capital Mgmt Warehouse CHALLENGES / OPPORTUNITIES Extract timely data from FSU’s human resources (HR) and financials systems in a user friendly and cost-effective manner to improve decision making and efficiency university-wide Meet the needs of various FSU departments, which include analyzing university-wide spending trends, confirming accurate payrolls & tracking grants / expenses for research projects Provide data required to comply with regulations, including payroll and demographic reporting and statutory reports for Federal and state-funded research projects CUSTOMER PERSPECTIVE “We are not just delivering reports, but driving a shift toward improved decision- making and increased transparency university wide.” Michael Barrett, Chief Information Officer RESULTS Reduced IT resources by 50% by modifying pre-built reports Estimated saving US$ 360,000 in three years after retiring legacy SAP BusinessObjects system and standardizing on Oracle Business Intelligence Enterprise Edition Simplified mgmt of more than US$ 200M grants using alerts to avoid budget overages & decreased statutory reporting time from one month to one week OVERVIEW A leading research university serving more than 40,000 students, offering undergraduate, graduate, doctoral & specialist degrees Employees: 13,000, Revenue: US$ 446M Florida State University Improves Decision- Making with Business Intelligence Tools

16 © 2010 Oracle Corporation – Proprietary and Confidential Obtain Insight to Better Manage the Institution RequirementOracle CapabilityThe Oracle Difference Enable strategic decision- making by moving from reactive mgmt to informed, predictive modeling across the institution Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards Ensure information is accurate and complete Best-in-class integration and interoperable data management tools for highest-quality data Higher Education Constituent Hub, Master Data Management, Data Service Integrator      

17 © 2010 Oracle Corporation – Proprietary and Confidential Where is Your Student Information? Student Information System Human Resource System Conference / Event Systems External Vendor Systems Benefits Parking Security Directory Alumni Advancement Vendor Judiciary Learning Management System Athletics CRM Safety OneCard Contracts Gmail hotmail Grad School Admission Continuing Education Library Health Center Hospital Faculty Information Systems Helpdesk Dining Services Career Services Student Activities / Student Life Counseling Services Extension Services IdM Oracle Data Hub Ensure Information is Accurate and Complete Housing

18 © 2010 Oracle Corporation – Proprietary and Confidential Unify SIS HR CR Custom Legacy IdM Hosted FIN 3rd Higher Education Master Data Mgmt Solution Unify Data from Multiple System of Records Unify Person Data continuously from across the enterprise Single authoritative source of all types of constituent data

19 © 2010 Oracle Corporation – Proprietary and Confidential Higher Education Master Data Mgmt Solution Rationalize Unify Person Data continuously from across the enterprise Rationalize Person Data to achieve unique, complete and correct Person profile Unify Rationalize SISHRCR Custom Legacy IdM Hosted FIN 3rd Single authoritative source of all types of constituent data

20 © 2010 Oracle Corporation – Proprietary and Confidential Unify Rationalize Distribute SISHRCR Custom Legacy IdM Hosted FIN 3rd Higher Education Master Data Mgmt Solution Distribute Unify Person Data continuously from across the enterprise Rationalize Person Data to achieve unique, complete and correct Person profile Distribute Person Data such as previous student id, new address, phone number, , etc to all subscribing university systems Single authoritative source of all types of constituent data

21 © 2010 Oracle Corporation – Proprietary and Confidential CHALLENGES / OPPORTUNITIES As the various PeopleSoft modules go live, the relevant EPM-CSW data marts are also brought into production in ‘lock step” Relevant reports are needed soon after each go-live. The goal is to provide Business Intelligence reports for that functional area from the warehouse as soon as possible after a particular module is live CUSTOMER PERSPECTIVE “The Campus Solutions Warehouse needed to co-exist with a +10 year-old CU customer warehouse for HR, FIN and SIS data. The central warehouse provides a “common-core” warehouse structure across the higher education industry worldwide among EPM - CSW customers, allowing sharing of problem solving, reporting strategies, regulatory adaptations, and more.” Kari Branjord, Executive Director, MetamorphoSIS Project RESULTS Allowed the Institution to focus on addressing gaps that were relevant to University of Colorado The institution continues bringing up additional subject areas following the go-live of the transactional PeopleSoft modules OVERVIEW Founded in 1876 Three Campuses: Boulder, Colorado Springs & Denver Approx. 56,000 Students, 32,000 Employees Ranked seventh among US public universities in federal research expenditures in science and engineering SOLUTIONS PeopleSoft Campus Solutions PeopleSoft Customer Relationship Management PeopleSoft EPM, Campus Solutions Warehouse PeopleSoft Enterprise Portal Oracle Fusion Middleware Siebel UCM for Master Data Management User Productivity Kit University of Colorado Consolidates Student Information Institution-Wide

22 © 2010 Oracle Corporation – Proprietary and Confidential Obtain Insight to Better Manage the Institution RequirementOracle CapabilityThe Oracle Difference Enable strategic decision- making by moving from reactive mgmt to informed, predictive modeling across the institution Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards Ensure information is accurate and complete Best-in-class integration and interoperable data management tools for highest-quality data Higher Education Constituent Hub, Master Data Management, Data Service Integrator      

23 © 2010 Oracle Corporation – Proprietary and Confidential Enable Strategic Decision-Making Deliver Better Insight to Customers in Multi-Application Environments DASHBOARDS Visible BENEATH THE SURFACE Mapping to multiple applications and data transformation all take expertise and time

24 © 2010 Oracle Corporation – Proprietary and Confidential Continuum of Analytic Needs Ad-Hoc Analysis Reporting Modeling Forecasting Future Oriented Static Dynamic Past Oriented

25 © 2010 Oracle Corporation – Proprietary and Confidential Continuum of Analytic Needs PeopleSoft Customer - PSQuery - nVision - Crystal - PS SQR - XML Publisher - Warehouse with an OLAP tool EBS Customer - Oracle Reports - Oracle Discoverer - Daily Business Intelligence - XML Publisher - Warehouse with OLAP tool OBIEE Plus - BI Publisher - Answers - Dashboards - Microsoft Office (SmartViews) - Proactive detection & alerts - Essbase Integration BI Applications

26 © 2010 Oracle Corporation – Proprietary and Confidential Continuum of Analytic Needs PeopleSoft Customer - ACE - Excels - Custom developments EBS Customer - Excels - Custom developments Essbase - Integration with OBIEE Forecasting / Predictive Modeling - Crystal Ball - Data Mining

27 © 2010 Oracle Corporation – Proprietary and Confidential Oracle’s Enterprise Performance Management System Complete, Open, Integrated Information Delivery Excel XML OLTP & ODS Systems Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process Data Marts Data Warehouse Database Machine OLAP Cubes Fusion Middleware Business Intelligence Foundation EPM and BI Applications

28 © 2010 Oracle Corporation – Proprietary and Confidential Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration SearchEmbedded Common Information Delivery Secure, Role-Based, Information Access & Delivery Excel XML OLTP & ODS Systems Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process Data Marts Data Warehouse Database Machine OLAP Cubes Fusion Middleware Business Intelligence Foundation EPM and BI Applications

29 © 2010 Oracle Corporation – Proprietary and Confidential Performance Management and BI Applications Market-Leading, Comprehensive, Integrated Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration SearchEmbedded Excel XML OLTP & ODS Systems Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process Data Marts Data Warehouse Database Machine OLAP Cubes Fusion Middleware Business Intelligence Foundation ERP Analytics Strategy Management Financial Close and Reporting Planning & Forecasting Profitability Management CRM Analytics Industry Analytics

30 © 2010 Oracle Corporation – Proprietary and Confidential Highly Scalable BI Foundation Providing Insights Across the Enterprise Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration SearchEmbedded Excel XML OLTP & ODS Systems Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process Data Marts Data Warehouse Database Machine OLAP Cubes Fusion Middleware ERP Analytics Strategy Management Financial Close and Reporting Planning & Forecasting Profitability Management CRM Analytics Industry Analytics Essbase BI Server Dimension Management Predictive Analytics Common Enterprise Information Model

31 © 2010 Oracle Corporation – Proprietary and Confidential Oracle’s Enterprise Performance Mgmt System Complete, Open, Integrated Business Intelligence Foundation EPM and BI Applications Information Delivery Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration SearchEmbedded Excel XML OLTP & ODS Systems Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process Data Marts Data Warehouse Database Machine OLAP Cubes Fusion Middleware ERP Analytics Strategy Management Financial Close and Reporting Planning & Forecasting Profitability Management CRM Analytics Industry Analytics Essbase BI Server Dimension Management Predictive Analytics Common Enterprise Information Model

32 © 2010 Oracle Corporation – Proprietary and Confidential CHALLENGES / OPPORTUNITIES Provide a central budgeting solution for INHolland University of Applied Sciences’ 15 sites Replace the legacy Excel-based solution, which is used for budgeting & forecasting to ensure accurate activities Achieve tactical and strategic forecasting capabilities across financial operations Connect with existing systems and applications, allowing central retrieval of process and student information Implement the solution in four months and within budget, with minimal disruption to operations to close a fiscal year CUSTOMER PERSPECTIVE “Oracle’s Hyperion Planning is a central environment for our planning and control processes.” Arie Staat, Head of Information Management RESULTS Enabled the university to make its multi-year budgeting process consistent with the yearly planning and control cycle Achieved greater control of financial budgets with scenario-creation capabilities Enabled faster budget consolidation and more rapid identification of potential errors Decreased planning and control cycles to two months and reduced error rates by 95% OVERVIEW A higher education institution in the Netherlands that provides education for appx. 33,000 students at 11 sites Employees: 2,800 Revenue: US$ 200M SOLUTIONS Hyperion Planning INHolland University of Applied Sciences Speeds Planning, Cuts Error Rates by 95%

33 © 2010 Oracle Corporation – Proprietary and Confidential Summary: Obtain Insight to Better Manage the Institution Support modeling capabilities and create accurate forecasts more frequently, easily, with more variables and in less time Integrate financial and operational planning and budgeting Reduce budget cycles by weeks or months Enable Strategic Decision-Making Consolidate operational and constituent information across all the systems in your institution Enhance the quality of data and constituent information Govern and manage the capture and sharing of information about each constituent, supplier or entity Ensure Information is Accurate and Complete Align institutional objectives and strategies Access is real-time, available through easy to personalized dashboards, improving the decision-making of constituents Provide an infrastructure that builds a culture of business intelligence across your institution Measure and Manage Institutional Performance

34 Oracle’s Higher Education Footprint Oracle ISV Partners Library Relationships Student Services Retention Lifelong Involvement Recruiting Customer Interaction Channels Parents Faculty Staff Alumni Applicants / Students Vendors Business Partners Economic Partners Analytics Student Administration Campus Solutions and Constituent Management Constituent Mgmt Auxiliary Applications Self-Service Admissions Degree Audit Financial Aid / Student Accounts Academic Advising Grade Book Records & Registration Marketing Online Marketing Tele-Marketing Support Helpdesk Advancement Alumni Dev. Course Management Scheduling Housing Parking Learning Management Personal Portfolio Food Service Accountability and Performance Measurement Accountability and Performance Measurement Campus Warehouse Reporting Data Mining Multi-Channel Communications Bookstore Institutional Administration Governance & Compliance Training Treasury / Cash Mgmt Treasury / Cash Mgmt IT Asset Mgmt Project Mgmt Real Estate Mgmt Maintenance Mgmt Helpdesk Grants Clinicals Financials Source to Settle Source to Settle Budget CatalogContent Payroll HR Course Catalog Infrastructure Mobility Hubs / Master Data Mgmt Integration Framework / SOA Identity & Security Services NetworkingDatabase Operating System Virtual Machine ServerStorage Systems & Data Center Mgmt Development Tools

35 © 2010 Oracle Corporation – Proprietary and Confidential Leadership in Higher Education Obtaining Insight to Better Manage the Institution Results Achieved by Oracle Customers Agenda

36 © 2010 Oracle Corporation – Proprietary and Confidential reduced in-person transactions for students by 80% and enabled 98% of students to access and secure receipts online significantly increased enrollments between 20-30% semester over semester with improved operational efficiencies can now complete a deployment and patch software in just an hour that would have previously taken 7-9 hours reduced time to generate HR and financial reports by 90% and collects tuition and fees through online student credit card processing tool implemented a cost-effective and reliable procurement application for 270 authorized users who purchased more than 95% of scientific items from the university’s online procurement data warehouse Higher Education Customer Results reduced account provisioning time from 24 to 26 hours to just 30 to 45 minutes and Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users

37 © 2010 Oracle Corporation – Proprietary and Confidential Offers a complete, integrated set of solutions for higher education Provides institution-wide, scalable solutions to secure and govern the many sources of information in an institution Enables an educational landscape to dynamically connect teaching, learning and administrative environments Delivers an agile, flexible framework and solutions that propel innovation and enables actionable insight Only Oracle… The Oracle Difference

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