Higher Education Solutions

Higher Education Solutions
Obtain Insight to Better Manage the Institution Darryn Hinett Business Solutions Director

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Leadership in Higher Education
Agenda Leadership in Higher Education Obtaining Insight to Better Manage the Institution Results Achieved by Oracle Customers Leadership. Innovation. Results. You (the customer or prospect school) constantly strive to meet the highest standards of excellence in all your academic, administrative, and operational endeavors. Today, we want to engage with you in a interactive two way discussion on how Oracle’s solutions for higher education can help you accomplish this within your tightening budgetary constraints, culture and operational boundaries. Attract students who will thrive academically and make significant extracurricular contributions. Lower administrative costs while delivering more services with fewer resources. Meet ever-increasing reporting and compliance requirements. These are among the most critical challenges facing institutions of higher education today. With its suite of integrated applications specifically designed for academic organizations like yours, Oracle offers the most complete solution on the market to help you address these challenges. < Although this deck is positioning our solutions, the conversation should be about them. Use this as an opening to set the tone and the stage of the meeting for some discovery and validation. The AM can discover their strategy, requirements, pains and political motivations. We can validate requirement and what problems they have to solve. We can also validate the budget challenges and their processes. Either operationally or in the procurement cycle. >

Oracle in Higher Education Did You Know?
20 of the top 20 academic universities worldwide get better results with Oracle 10 of the top 10 research institutions in the U.S. get better results with Oracle Many of the top academic institutions in Europe get better results with Oracle Academic Ranking of World Universities, 2009 Top 20: Harvard University Stanford University University of California, Berkeley University of Cambridge Massachusetts Institute of Technology California Institute of Technology Columbia University Princeton University University of Chicago University of Oxford Yale University Cornell University University of California, Los Angeles University of California, San Diego University of Pennsylvania University of Washington University of Wisconsin – Madison University of California, San Francisco The Johns Hopkins University The University of Tokyo Top American Research Universities Duke University University of Michigan Top European Universities University College London Imperial College London University of Edinburgh ETH Zurich (Swiss Federal Institute of Technology) King’s Collge London University of Manchester Ecole Normale Superieure, Paris University of Bristol Best in Australia and New Zealand Australian National University University of Melbourne University of Sydney University of Queensland Monash University University of New South Wales The University of Aukland University of Adelaide University of Western Australia University of Otago List of all Universities in Australia 23 of the top 40 Australian universities get better results with Oracle’s student system solution

The Challenges We’re Hearing
! Limited Resources and Budget Constraints: How can I consolidate and streamline my institution’s administrative and academic operations and systems to drive down costs and improve productivity? “Like everyone in the current financial climate, institutions have to do their fair share of belt tightening. We now call on all institutions to focus on delivering excellent services to students and our research base, and to manage their costs efficiently.” – David Lammy, Higher Education Minister, United Kingdom, March 18, 2010 interview in the Telegraph, “Warning Over University Budget Cuts” “As revenues are pressured and balance sheets weakened, we expect boards and management of universities to increasingly focus on operational management and improving their ability to respond to a rapidly changing environment.” – Moody’s U.S. Public Finance, U.S. Higher Education Outlook, 2009 ! Constant Concern & Issues Regarding Security & Privacy Risks: How can I ensure the information scattered throughout my institution is secure from unauthorized access and that privacy policies are protected while allowing my constituents to have appropriate access? “Lawmakers, regulators, and advocates are increasingly focused on data security and breaches of it. Data security is becoming a risk-management priority at universities.” – General Counsel, American Council on Education, March 2010

The Challenges We’re Hearing
! Fragmented, Unreliable or Inaccessible Information: How can I gather the complete and accurate information I need to improve my ability to forecast and evaluate alternatives, measure performance, and make informed decisions? “An increasingly complex and high-stakes environment for institutional information, including the need to aggregate a larger number of data sources, to provide more security without compromising authorized access and to adhere to regulatory and compliance demands, is prompting many institutions to consider more sophisticated and robust business intelligence(BI) solutions as a powerful tool to improve performance and demonstrate effectiveness.” – Ovum, Nicole Engelbert, Practice Leader Technologies Industries, April 2010 ! Inflexible Systems and Learning Environments: How can I support increasingly diverse and agile teaching and learning environments, provide tools to enhance student success, and improve the learner’s experience with the institution? “Ovum strongly encourages institutions to share data across their LMS, SIS, and CRM solutions; it is the ‘holy grail’ of relationship management as it creates a truly 360-degree view of the student’s institutional experience and includes a more complete and ultimately powerful set of factors influencing their success.” – Ovum, Nicole Engelbert, Practice Leader Technologies Industries, April 2010

A Closer Look… ! Fragmented, Unreliable or Inaccessible Information
“Most colleges and universities are awash in data. Unfortunately, they lack the capacity to seamlessly turn their data into meaningful information. Nor can they easily access, combine, & repurpose that information to support analysis, drive decision making, and improve student success.” – Donald M. Norris & Joan Leonard, Strategic Initiatives, Inc., 2008 “Unfortunately, unlike the corporate sector, higher ed does not have clear and concise definitions for productivity, nor does it have consensual agreements about the kinds of data that are needed to measure “academic” productivity — for instruction, for learning, or for institutional operations.” – K.C. Green, The Campus Computing Project

A Closer Look… ! Data Silos Inhibit Effective Collaboration & Sharing of Information Analyses, Reports Institutional Leadership Recruiting Admissions Development Finance IN FACT, THE #1 ISSUE CITED IN REPEATED STUDIES RE: THE HURDLE IN REACHING ENTERPRISE PERFORMANCE MANAGEMENT – IN GAINING INSTITUTIONAL-WIDE VISIBILITY AND INSIGHTS, ARE DATA SILOS ( CRANFIELD, EIU, ETC…) THIS SLIDE IS A GREAT EXAMPLE OF THE COMPLEXITY THAT MOST OF YOUR INSTITUTIONS HAVE IN THEIR IT AND REPORTING INFRASTRUCTURE Delayed, inaccurate reporting Conflicting, department-biased results Lack of performance insight Sub-optimal institution-wide performance Recruiting Data Applicant Data Grants Data 1 Foundation Data N Finance Data 1 HR Data N IT Data Warehouse

Agenda Leadership in Higher Education Obtaining Insight to Better Manage the Institution Results Achieved by Oracle Customers

Obtain Insight to Better Manage the Institution
Requirement Oracle Capability The Oracle Difference Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance è è Higher Education Constituent Hub, Master Data Management, Data Service Integrator Best-in-class integration and interoperable data management tools for highest-quality data Ensure information is accurate and complete è è Enable strategic decision-making by moving from reactive mgmt to informed, predictive modeling across the institution Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics è è

Effectively Measure & Manage Institutional Performance
Transformational Enabling New Things Effectiveness Doing the Right Things Efficiency Doing Current Things Right The objective of each layer is to support the layer above All the layers need to be aligned. You can’t expect an efficiency-based infrastructure to support a transformational business strategy Transformation can only occur within an efficient, effective environment TOP right diagram: When IT and the business are totally aligned, BI initiatives can be transformational. You can see from this graph the stages of the transformation, from efficiencies to insight that leads to action that leads to transformation. Left diagram: To avoid suboptimization and a silo-approach, a successful BI initiative is based on a solid infrastructure and reliable data, such as a data warehouse or at least a robust middleware layer. The data warehouse enables the next level: making sure the BI tools and Performance Management Applications can do their work. They enable the next level: users having access to the right information. To make sure this process is organized, organizations that have been successful with BI almost invariable have a BICC (business intelligence competence center) in place. Users, knowledge workers, managers are usually in charge of a certain business process or management process, so users enable the next level: achieving operational and management excellence. Operational and management processes enable the next level, they are put in place to reach institutional goals, such as ???????, ????????? or ????????. The most important objective of each layer is to enable the next level. A data warehouse is worth nothing if it is not being used to the max. It is not possible to build a business case other than efficiency if you don’t link BI to operational and management processes, and subsequently to the business strategy. The layers need to be aligned. It is not realistic to expect transformational business results from a data warehouse infrastructure that is built to simply enable an efficient information supply. Conversely, putting together a “next generation” data warehouse and a complete BICC to simply generate some management reports is overkill But the three levels of ambition we discussed build on each other. It is not possible to be successful with a transformative initiative, or a business case built on effectiveness, without at least a sufficiently efficient basis.

BI Standardization Requires a Foundation to Minimize Cost and Maximize Benefit
One Version of the Truth High Single solution – storage to scorecard Preconfigured BI apps Powerful self-service High scalability Consistent definitions Scalability There are different business cases to be made, ranging from tactical to more strategic. In the graph 4 different examples are plotted, arranged from low to high impact, and from IT to business driven. Low impact, IT driven: development efficiency. If you only have 1 BI tool, you can train everyone in the same tool. With the shortage of skills, there is more efficient IT resource allocation There are also more general cost savings. A better negotiation position with the vendor, lower TCO because of better maintenance Higher impact comes from improving scalability. If everyone can work of the same definitions and data, just in different ways there is no need for redundant storage. If you can use, within the same toolset, the right capabilities, the use of a single toolset is much more effective. For large deployments for casual users you can use just production reporting (instead of a complete BI toolset), for highly interactive use for knowledge workers the ad-hoc query capabilities (instead of another complete BI toolset) The biggest value add is to create one version of the truth. This improves transparency, accountability, decisiveness, confidence and business performance. Oracle BI delivers to these business cases, with a single solution, from Storage to Scorecard. Oracle offers preconfigured BI applications, that map against multiple business applications, drastically shortening implementation time, and lowering TCO. The capabilities are user self-service, saving significant on IT TCO, and creating scalability. One version of the truth, consistent definitions, are enabled through the common metadata model. Impact Cost Savings Development Efficiency Low IT Business

Oracle’s Integrated Analytic Solution
Financials HR Procure & Spend Projects Supply Chain Order Mgmt Sales Marketing Service Contact Center Price Loyalty ERP ANALYTICS CRM ANALYTICS CRM ANALYTICS ANALYTIC FOUNDATION REPORT PRE-BUILT  CUSTOM  EMBEDDED EPM APPS INDUSTRY ANALYTICS INDUSTRY ANALYTICS SINGLE ENTERPRISE INFORMATION MODEL FORECAST ANALYZE Oracle’s Integrated Analytic Solution is designed to help addressing these challenges. We start with our DB platform On top of this platform we deploy a single enterprise information model which lowers the cost of deployment and provides consistency of metrics across the organization. Our Analytic Foundation can support the full continuum of needs, not just reporting on the past and present, but also forecast outcomes and model new scenarios. This foundation serves a series of pre-built applications, enables customers to build custom applications, and embed them into core business processes. From there, we provide a comprehensive suite of pre-built applications for ERP and CRM environments and by industry, that span every job function. MODEL Financial Close Strategic Planning Planning & Forecasting Profitability Management Higher Education Healthcare Transportation Retail

Florida State University Improves Decision- Making with Business Intelligence Tools
OVERVIEW A leading research university serving more than 40,000 students, offering undergraduate, graduate, doctoral & specialist degrees Employees: 13,000, Revenue: US$ 446M CUSTOMER PERSPECTIVE “We are not just delivering reports, but driving a shift toward improved decision-making and increased transparency university wide.” Michael Barrett, Chief Information Officer CHALLENGES / OPPORTUNITIES Extract timely data from FSU’s human resources (HR) and financials systems in a user friendly and cost-effective manner to improve decision making and efficiency university-wide Meet the needs of various FSU departments, which include analyzing university-wide spending trends, confirming accurate payrolls & tracking grants / expenses for research projects Provide data required to comply with regulations, including payroll and demographic reporting and statutory reports for Federal and state-funded research projects RESULTS Reduced IT resources by 50% by modifying pre-built reports Estimated saving US$ 360,000 in three years after retiring legacy SAP BusinessObjects system and standardizing on Oracle Business Intelligence Enterprise Edition Simplified mgmt of more than US$ 200M grants using alerts to avoid budget overages & decreased statutory reporting time from one month to one week SOLUTIONS Oracle Business Intelligence Enterprise Edition Plus Oracle Business Intelligence Publisher PeopleSoft Enterprise – Financial Mgmt Suite, Human Capital Mgmt Suite, Performance Mgmt Warehouse, Financial Warehouse, Human Capital Mgmt Warehouse

Where is Your Student Information?
Ensure Information is Accurate and Complete Human Resource System Housing Dining Services Continuing Education Counseling Services Judiciary Contracts Gmail hotmail Oracle Data Hub Safety CRM Career Services Student Activities / Student Life Conference / Event Systems Security Helpdesk Directory Learning Management System External Vendor Systems Benefits Library Athletics Hospital Parking Student Information System In Multiple Institutions & Large Systems this problem is multiplied: Multiply the Data/Multiply the Problem Alumni Health Center OneCard Faculty Information Systems Advancement Vendor Extension Services Grad School Admission IdM

Higher Education Master Data Mgmt Solution Unify Data from Multiple System of Records
Single authoritative source of all types of constituent data HR Unify Person Data continuously from across the enterprise Unify 3rd SIS FIN CR Siebel Universal Student Master is the industry leading packaged application solution for addressing the Student data challenge. Siebel UCM was recently ranked a leader in Student Data Integration solutions in a META Spectrum Review. Siebel UCM performs the following master data operations. Unify Student data from across the enterprise. Siebel UCM has batch integration capabilities tat allow companies to perform the initial load of Student data in Siebel UCM. The best in class data model allows Students to capture diverse attributes and track rich Student relationships. Part of the Siebel UCM data model – the party party model - allows companies to abstract entities such as organization and individual, and model all of the relationships that those entities might have with business units and other party entities. The best-in-class data model can also be used to represent Student groups and multiple custom organizational hierarchies. These capabilities allow, for example, to track a person can be tracked as an individual, as a member of a household, as an employee of a company and a member of a processional organization. Rationalize Student data. Siebel offers rich set of capabilities to identify, math, cleanse and enhance Students information in order to arrive at a unique complete and correct Student profile. Siebel UCM supports cross-referencing – the ability to link semantically the same data entities across applications, and the ability to assign a unique identifier of a Student across applications. Siebel UCM offers complete data matching, deduplication and cleansing functionality. Siebel UCM supports real-time fuzzy searching and matching, as well as deduplication administration and configuration. It also offers centralized data validation, standardization, and geo-coding. Equally important, Siebel UCM enables enterprise data validation and enhancement, utilizing deep integration with Dun & Bradstreet and other data enrichment providers Siebel UCM maintains a complete history of Student profile modifications as well as ability to reconcile conflicting Student information based on pre-defined business rules. Distribute Student data. Siebel UCM offers diverse integration capabilities to distribute that unique complete and correct Student profile in real time to the operational applications. Siebel UCM comes with an exhaustive set of web services and out of the box integration with Siebel’s best in class standards based integration solution – Universal Application Network. Hosted Custom IdM Legacy

Higher Education Master Data Mgmt Solution Rationalize
Single authoritative source of all types of constituent data SIS HR CR Custom Legacy IdM Hosted FIN 3rd Unify Person Data continuously from across the enterprise Rationalize Person Data to achieve unique, complete and correct Person profile Unify Rationalize Siebel Universal Student Master is the industry leading packaged application solution for addressing the Student data challenge. Siebel UCM was recently ranked a leader in Student Data Integration solutions in a META Spectrum Review. Siebel UCM performs the following master data operations. Unify Student data from across the enterprise. Siebel UCM has batch integration capabilities tat allow companies to perform the initial load of Student data in Siebel UCM. The best in class data model allows Students to capture diverse attributes and track rich Student relationships. Part of the Siebel UCM data model – the party party model - allows companies to abstract entities such as organization and individual, and model all of the relationships that those entities might have with business units and other party entities. The best-in-class data model can also be used to represent Student groups and multiple custom organizational hierarchies. These capabilities allow, for example, to track a person can be tracked as an individual, as a member of a household, as an employee of a company and a member of a processional organization. Rationalize Student data. Siebel offers rich set of capabilities to identify, math, cleanse and enhance Students information in order to arrive at a unique complete and correct Student profile. Siebel UCM supports cross-referencing – the ability to link semantically the same data entities across applications, and the ability to assign a unique identifier of a Student across applications. Siebel UCM offers complete data matching, deduplication and cleansing functionality. Siebel UCM supports real-time fuzzy searching and matching, as well as deduplication administration and configuration. It also offers centralized data validation, standardization, and geo-coding. Equally important, Siebel UCM enables enterprise data validation and enhancement, utilizing deep integration with Dun & Bradstreet and other data enrichment providers Siebel UCM maintains a complete history of Student profile modifications as well as ability to reconcile conflicting Student information based on pre-defined business rules. Distribute Student data. Siebel UCM offers diverse integration capabilities to distribute that unique complete and correct Student profile in real time to the operational applications. Siebel UCM comes with an exhaustive set of web services and out of the box integration with Siebel’s best in class standards based integration solution – Universal Application Network.

Higher Education Master Data Mgmt Solution Distribute
Single authoritative source of all types of constituent data SIS HR CR Custom Legacy IdM Hosted FIN 3rd Unify Person Data continuously from across the enterprise Rationalize Person Data to achieve unique, complete and correct Person profile Distribute Person Data such as previous student id, new address, phone number, , etc to all subscribing university systems Distribute Rationalize Unify Siebel Universal Student Master is the industry leading packaged application solution for addressing the Student data challenge. Siebel UCM was recently ranked a leader in Student Data Integration solutions in a META Spectrum Review. Siebel UCM performs the following master data operations. Unify Student data from across the enterprise. Siebel UCM has batch integration capabilities tat allow companies to perform the initial load of Student data in Siebel UCM. The best in class data model allows Students to capture diverse attributes and track rich Student relationships. Part of the Siebel UCM data model – the party party model - allows companies to abstract entities such as organization and individual, and model all of the relationships that those entities might have with business units and other party entities. The best-in-class data model can also be used to represent Student groups and multiple custom organizational hierarchies. These capabilities allow, for example, to track a person can be tracked as an individual, as a member of a household, as an employee of a company and a member of a processional organization. Rationalize Student data. Siebel offers rich set of capabilities to identify, math, cleanse and enhance Students information in order to arrive at a unique complete and correct Student profile. Siebel UCM supports cross-referencing – the ability to link semantically the same data entities across applications, and the ability to assign a unique identifier of a Student across applications. Siebel UCM offers complete data matching, deduplication and cleansing functionality. Siebel UCM supports real-time fuzzy searching and matching, as well as deduplication administration and configuration. It also offers centralized data validation, standardization, and geo-coding. Equally important, Siebel UCM enables enterprise data validation and enhancement, utilizing deep integration with Dun & Bradstreet and other data enrichment providers Siebel UCM maintains a complete history of Student profile modifications as well as ability to reconcile conflicting Student information based on pre-defined business rules. Distribute Student data. Siebel UCM offers diverse integration capabilities to distribute that unique complete and correct Student profile in real time to the operational applications. Siebel UCM comes with an exhaustive set of web services and out of the box integration with Siebel’s best in class standards based integration solution – Universal Application Network.

University of Colorado Consolidates Student Information Institution-Wide
OVERVIEW Founded in 1876 Three Campuses: Boulder, Colorado Springs & Denver Approx. 56,000 Students, 32,000 Employees Ranked seventh among US public universities in federal research expenditures in science and engineering CUSTOMER PERSPECTIVE “The Campus Solutions Warehouse needed to co-exist with a +10 year-old CU customer warehouse for HR, FIN and SIS data. The central warehouse provides a “common-core” warehouse structure across the higher education industry worldwide among EPM - CSW customers, allowing sharing of problem solving, reporting strategies, regulatory adaptations, and more.” Kari Branjord, Executive Director, MetamorphoSIS Project CHALLENGES / OPPORTUNITIES As the various PeopleSoft modules go live, the relevant EPM-CSW data marts are also brought into production in ‘lock step” Relevant reports are needed soon after each go-live. The goal is to provide Business Intelligence reports for that functional area from the warehouse as soon as possible after a particular module is live SOLUTIONS PeopleSoft Campus Solutions PeopleSoft Customer Relationship Management PeopleSoft EPM, Campus Solutions Warehouse PeopleSoft Enterprise Portal Oracle Fusion Middleware Siebel UCM for Master Data Management User Productivity Kit RESULTS Allowed the Institution to focus on addressing gaps that were relevant to University of Colorado The institution continues bringing up additional subject areas following the go-live of the transactional PeopleSoft modules

Enable Strategic Decision-Making
DASHBOARDS Visible BENEATH THE SURFACE Mapping to multiple applications and data transformation all take expertise and time Deliver Better Insight to Customers in Multi-Application Environments

Continuum of Analytic Needs
Ad-Hoc Analysis Reporting Modeling Forecasting Future Oriented Static Dynamic Past Oriented One of the challenges when working on BI and Analytics is … defining the scope of BI. What does BI mean? What does BI cover? Is BI the same as reporting? I found this continuum a very good way of looking at BI. BI / Analytic requirements can be classified as part of a continuum. This slide is similar to one Mark already showed, with the difference that it looks at the continuum considering two dimensions: time – past oriented and future oriented – and interactivity – static or dynamic. The continuum covers a wide spectrum – from basic reporting, past-oriented and more static kind of analysis to advanced-analytics, forward looking and dynamic analysis. The continuum represents BI, and it also explains why depending on what part of the continuum your Institution is … BI can only mean reporting, or it can mean a lot more. Independently on where your Institution is in this Continuum, or what your Institution can or can not do today, one thing is for sure … your Institution has these analytic needs. And depending on how smart, agile and aligned your Institution is … is that your Institution can be more or less competitive in the market. The analytic needs we see in this diagram are very inter-related … one builds on top of the other one. For example: in order to do modeling and forecasting, you need to understand your historical data, understand trends, understand macro-variables so you can enter that into your forecast model. During this presentation we will go through this continuum, we will present use cases and examples and will talk about Oracle BI products and solutions and how Oracle approaches this continuum. CLICK FOR SLIDE BUILD To simplify the analysis, we can divide the continuum in 2 quadrants. One is the past oriented kind of analysis … and the other one is the future-oriented. For sure, as I was saying before, the future oriented analysis requires of historical data (that is why it is a continuum), but for simplicity, let’s divide in those two quadrants.

PeopleSoft Customer PSQuery nVision Crystal PS SQR XML Publisher Warehouse with an OLAP tool EBS Customer Oracle Reports Oracle Discoverer Daily Business Intelligence Warehouse with OLAP tool OBIEE Plus BI Publisher Answers Dashboards Microsoft Office (SmartViews) Proactive detection & alerts Essbase Integration BI Applications Let’s focus first on the past oriented, static analysis, here is where you have the daily, weekly, monthly reports your Institution requires. From the purely operational reports to the more strategic reports, the analysis historical data and trends is a must have for all Institutions (without mentioning regulatory and compliance requirements). Some of you must be getting these reports from the transactional system, some others must have other repositories, like a data warehouse, or other type of repository, from where you get some of these reports. If you are a PeopleSoft Customer, for reporting and ad-hoc analysis you can be using a) Some of the PeopleTools Reporting tools and/or b) a data warehouse or similar type of repository with a Reporting tool on top of it (like Hyperion Interactive Reporting, BO, Cognos, etc). If you are an EBS Customer … Similar situation. You must be using some of the delivered EBS reporting tools, and/or a warehouse/repository with an OLAP reporting tool. While Oracle keeps supporting, and in some cases enhancing, some of those tools (under the Applications Unlimited program), the new Oracle BI foundation consolidates the functionality of those tools into OBIEE Plus. Oracle also offers BI Applications for pre-packaged content and analytics. You can see this as an evolution … If you are also attending some of the PeopleTools 8.50 sessions, you will hear about Query as a service, Related content (and Integration with OBIEE) and Essbase Integration. It shows how the PeopleSoft product line is making our customers evolve to the strategic BI foundation, while the other tools keep being supported. Same applies to EBS. The role of BI Publisher is also very important for ad-hoc analysis and reporting, and to produce pixel perfect reports. There are several sessions during OOW that focus on BI Publisher.

PeopleSoft Customer ACE Excels Custom developments EBS Customer Essbase Integration with OBIEE Forecasting / Predictive Modeling Crystal Ball Data Mining The other type of analysis is what we call “Future oriented”/dynamic analysis. Forward-looking analysis is essential for any Institution that wants to spot opportunities and anticipate market changes. Most of the Institutions we have been talking to, use Excel to do this. But accurate modeling & forecasting simply isn't possible with isolated spreadsheets. Nor PeopleSoft or EBS provided any embedded what-if and forecasting capabilities. Most of our Customers found themselves using Excels to try to create those models. Oracle Essbase lets you easily analyze all your enterprise data to identify trends, conduct ‘what-if’ analyses and get instant, accurate answers to even the most complex queries. There are some other tools like Crystal Ball and Data Mining that complement the forward looking analysi, since they allow (through more complex statistical models) to forecast and predict future varialbles..

EPM and BI Applications Business Intelligence Foundation
Oracle’s Enterprise Performance Management System Complete, Open, Integrated Information Delivery EPM and BI Applications Business Intelligence Foundation Speaking Points: Oracle’s EPM System is a complete, open and integrated system that supports a broad range of analytic requirements. It includes three layers of capabilities – Information Delivery, EPM and BI Applications and a common Business Intelligence Foundation. Fusion Middleware OLTP & ODS Systems Data Marts Data Warehouse Database Machine Excel XML OLAP Cubes Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process

Interactive Dashboards Reporting & Publishing
Common Information Delivery Secure, Role-Based, Information Access & Delivery Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration Search Embedded EPM and BI Applications Business Intelligence Foundation Speaking Points: First is the Information Delivery Layer – this provides a complete set of information delivery and access capabilities – designed to address the needs of different types of users in an organization. This includes interactive dashboards for execs and managers, ad hoc analysis tools for power users, MS Office interface for Finance users, pixel-perfect reports and mobile support for casual users and others. Fusion Middleware OLTP & ODS Systems Data Marts Data Warehouse Database Machine Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Excel XML OLAP Cubes Business Process

Interactive Dashboards Reporting & Publishing
Performance Management and BI Applications Market-Leading, Comprehensive, Integrated Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration Search Embedded Strategy Management Planning & Forecasting ERP Analytics CRM Analytics Industry Analytics Financial Close and Reporting Profitability Management Business Intelligence Foundation Speaking Points: Our EPM and BI Applications layer includes an integrated suite of market-leading performance management applications. Based on the Hyperion suite, our PM Applications address key strategic and financial performance management processes including Strategy Management, Planning & Forecasting, Financial Close & Reporting, and Profitability Management. It also includes integrated BI applications that can help users analyze data from ERP and CRM applications and also support specific industry requirements. Fusion Middleware OLTP & ODS Systems Data Marts Data Warehouse Database Machine OLAP Cubes Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Excel XML Business Process

Highly Scalable BI Foundation Providing Insights Across the Enterprise
Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration Search Embedded Strategy Management Planning & Forecasting ERP Analytics CRM Analytics Industry Analytics Financial Close and Reporting Profitability Management Common Enterprise Information Model BI Server Essbase Dimension Management Predictive Analytics Speaking Points: These applications are integrated on a Business Intelligence Foundation that includes a common enterprise information model, powerful forward-looking analytics with Oracle Essbase, and the Open ability to integrate data from Oracle and non-Oracle databases and transactional systems. The foundation also includes an Enterprise Dimension Management application that provides a single point of management for dimensions and hierarchies across EPM, BI, DW and other applications as well as a Predictive Analytics engine that integrates BI with business processes. Optional Point - This foundation leverages key technologies from Oracle Fusion Middleware (i.e. data integration, identity management, process management, etc.) and is the enabler for Oracle’s Enterprise Performance Management system. Fusion Middleware OLTP & ODS Systems Data Marts Data Warehouse Database Machine Excel XML OLAP Cubes Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process

Oracle’s Enterprise Performance Mgmt System Complete, Open, Integrated
Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Detect & Alert Mobile & Disconnected Office Integration Information Delivery Search Embedded EPM and BI Applications Strategy Management Planning & Forecasting ERP Analytics CRM Analytics Industry Analytics Financial Close and Reporting Profitability Management Business Intelligence Foundation Common Enterprise Information Model BI Server Essbase Dimension Management Predictive Analytics Speaking Points: Oracle’s EPM System is a complete, open and integrated system that supports a broad range of analytic requirements. It includes three layers of capabilities – Information Delivery, EPM and BI Applications and a common Business Intelligence Foundation. First is the Information Delivery Layer – this provides a complete set of information delivery and access capabilities – designed to address the needs of different types of users in an organization. This includes interactive dashboards for execs and managers, ad hoc analysis tools for power users, MS Office interface for Finance users, pixel-perfect reports and mobile support for casual users and others. Our EPM and BI Applications layer includes an integrated suite of market-leading performance management applications. Based on the Hyperion suite, our PM Applications address key strategic and financial performance management processes including Strategy Management, Planning & Forecasting, Financial Close & Reporting, and Profitability Management. It also includes integrated BI applications that can help users analyze data from ERP and CRM applications and also support specific industry requirements. These applications are integrated on a Business Intelligence Foundation that includes a common enterprise information model, powerful forward-looking analytics with Oracle Essbase, and the Open ability to integrate data from Oracle and non-Oracle databases and transactional systems. The foundation also includes an Enterprise Dimension Management application that provides a single point of management for dimensions and hierarchies across EPM, BI, DW and other applications as well as a Predictive Analytics engine that integrates BI with business processes. Optional Point - This foundation leverages key technologies from Oracle Fusion Middleware (i.e. data integration, identity management, process management, etc.) and is the enabler for Oracle’s Enterprise Performance Management system. Fusion Middleware OLTP & ODS Systems Data Marts Data Warehouse Database Machine Excel XML OLAP Cubes Oracle, PeopleSoft, JDE Siebel, SAP, Fusion Business Process

INHolland University of Applied Sciences Speeds Planning, Cuts Error Rates by 95%
OVERVIEW A higher education institution in the Netherlands that provides education for appx. 33,000 students at 11 sites Employees: 2,800 Revenue: US$ 200M CUSTOMER PERSPECTIVE “Oracle’s Hyperion Planning is a central environment for our planning and control processes.” Arie Staat, Head of Information Management CHALLENGES / OPPORTUNITIES Provide a central budgeting solution for INHolland University of Applied Sciences’ 15 sites Replace the legacy Excel-based solution, which is used for budgeting & forecasting to ensure accurate activities Achieve tactical and strategic forecasting capabilities across financial operations Connect with existing systems and applications, allowing central retrieval of process and student information Implement the solution in four months and within budget, with minimal disruption to operations to close a fiscal year RESULTS Enabled the university to make its multi-year budgeting process consistent with the yearly planning and control cycle Achieved greater control of financial budgets with scenario-creation capabilities Enabled faster budget consolidation and more rapid identification of potential errors Decreased planning and control cycles to two months and reduced error rates by 95% SOLUTIONS Hyperion Planning

Summary: Obtain Insight to Better Manage the Institution
Align institutional objectives and strategies Access is real-time, available through easy to personalized dashboards, improving the decision-making of constituents Provide an infrastructure that builds a culture of business intelligence across your institution Measure and Manage Institutional Performance Consolidate operational and constituent information across all the systems in your institution Enhance the quality of data and constituent information Govern and manage the capture and sharing of information about each constituent, supplier or entity Ensure Information is Accurate and Complete Support modeling capabilities and create accurate forecasts more frequently, easily, with more variables and in less time Integrate financial and operational planning and budgeting Reduce budget cycles by weeks or months Enable Strategic Decision-Making Provide comprehensive business intelligence framework to transform the institution Unify information from multiple sources for a single, authoritative source of knowledge Deliver a single, institution-wide information model to support forward-looking analytics “In response to increasingly strident demands for external accountability, education institutions are turning to business intelligence (BI) solutions as a tool to improve performance and demonstrate effectiveness.” -- Aligning Business Intelligence Solutions to the Education Nicole Engelbert & Jocelyn Young, Datamonitor, May 2006 ETL = Extraction Transformation and Loading ELT = Extraction Loading and Transforming Prepackaged Content: (HR, Finance, CRM, Student administration) Performance Management: Hyperion apps "one version of the truth" one system, one institution. High competition for both students and funding needs to have integrated and open solutions to support competitive differentiators, it is possible just when accurate information is available to decision makers

Oracle’s Higher Education Footprint
ISV Partners Oracle’s Higher Education Footprint Relationships Student Services Retention Lifelong Involvement Recruiting Customer Interaction Channels Parents Faculty Staff Alumni Applicants / Students Vendors Business Partners Economic Partners Analytics Student Administration Campus Solutions and Constituent Management Constituent Mgmt Auxiliary Applications Self-Service Admissions Degree Audit Financial Aid / Student Accounts Academic Advising Grade Book Records & Registration Marketing Online Marketing Tele-Marketing Support Helpdesk Advancement Alumni Dev. Course Management Scheduling Housing Parking Learning Management Personal Portfolio Food Service Accountability and Performance Measurement Campus Warehouse Reporting Data Mining Multi-Channel Communications Bookstore Course Catalog Library This slide is not meant to be studied at length. Primarily, it is to show how complete—both broad and deep—the Oracle solutions offerings for higher education are. The red blocks are Oracle solutions. The grey blocks are areas where we partner or integrate our solutions to complete all the processes in a higher education institution. While Oracle does not specifically have an application for housing or parking, for example, we do have the technology infrastructure that enables the data and transactions from those systems to be ‘shared’ with the student system, HR system, and financial systems—whether Oracle-provided, customer developed, or from another vendor. Institutional Administration Governance & Compliance Treasury / Cash Mgmt Maintenance Mgmt HR Financials Budget Project Mgmt Grants Payroll Source to Settle Catalog Content Real Estate Mgmt Training IT Asset Mgmt Helpdesk Clinicals Infrastructure Mobility Hubs / Master Data Mgmt Integration Framework / SOA Development Tools Identity & Security Services Networking Database Operating System Virtual Machine Server Storage Systems & Data Center Mgmt

Agenda Leadership in Higher Education Obtaining Insight to Better Manage the Institution Results Achieved by Oracle Customers

Higher Education Customer Results
significantly increased enrollments between 20-30% semester over semester with improved operational efficiencies reduced in-person transactions for students by 80% and enabled 98% of students to access and secure receipts online reduced account provisioning time from 24 to 26 hours to just 30 to 45 minutes and Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users reduced time to generate HR and financial reports by 90% and collects tuition and fees through online student credit card processing tool implemented a cost-effective and reliable procurement application for 270 authorized users who purchased more than 95% of scientific items from the university’s online procurement data warehouse Institutions on this slide in order are: Houston Community College Instituto Tecnologico de Merida (Mexico) City University Embry-Riddle Aeronautical University University College London The Nevada System of Higher Education can now complete a deployment and patch software in just an hour that would have previously taken 7-9 hours

The Oracle Difference Only Oracle…
Offers a complete, integrated set of solutions for higher education Provides institution-wide, scalable solutions to secure and govern the many sources of information in an institution Enables an educational landscape to dynamically connect teaching, learning and administrative environments Delivers an agile, flexible framework and solutions that propel innovation and enables actionable insight

Higher Education Solutions

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Higher Education Solutions

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