1. Presentation How Business Intelligence can help to address current NHS challenges Chris Knowles, Oracle Corporation, Principal Sales Consultant

2. Challenges Facing the NHS A BI Perspective

5. Source – Scottish NHS HR Survey 2006

6. Challenges Facing the NHS A BI Perspective

7. We’re not starting from zero A lot has been done already OPERATIONAL EXCELLENCE Cost Quality Speed Time Excellence

8. But the difficult questions are still hard to answer “Where can I save money without damaging quality of delivered care?” “How can I deliver cost effective services & ensure strong governance & transparency?” “How can I free up my high-value staff to do value adding activities?” “Which clinical areas and patient groups present the greatest cost risk over the next 5 years?” “How can I promote informed decision making and encourage a self-service approach?”

9. The need for accurate and timely analytics has never been greater Rapid Change supported by informed decision making is clearly required – buy upon what can such decisions be based? Better and more actionable information is needed to allow managers and clinicians to make the right choices There is an urgent need for more advanced management information to enable planning and scenario calculation

10. MANAGEMENT EXCELLENCE Insight Agility Alignment Oracle’s Vision for Business Applications Combine Operational & Management Excellence OPERATIONAL EXCELLENCE Cost Quality Speed Time Excellence

11. Analytics is the key In high-performing organisations One of the strongest and most consistent differences between low- and high-performance businesses is their attitude toward, and applications of, analytics – Tom Davenport, Harvard Business Review Have significant decision- support/analytical capabilities Value Analytical Insights to a very large extent Source: Accenture and Tom Davenport research

12. Copyright © 2009, Oracle and/or its affiliates. All rights reserved. But it’s not easy Many organisations are struggling with the basics!

13. Present Most organisations have the focus wrong Spend Less time on data, more time on analysis Effort Spent Time Capture Store Discover Access Analyse Current Activities of highest business value Future Activities of highest business value Capture Store Discover Access Analyse Present

14. So where do I Start? Focus on areas of highest impact 14 Value / Impact Begin deploying recommendations that show the highest financial impact (business benefit) vs required investments Begin deploying recommendations that have limited dependencies on other systems, processes or data sources Dependencies Building Block Begin deploying recommendations that provide the foundation (or are pre- requisites) for initiatives that follow Capability Gap Begin deploying recommendations that enable the biggest gaps to be closed between the current state and the desired state of business capability, i.e. current vs. desired ability to efficiently and effectively perform against business goals Ease of Deployment Begin deploying recommendations that have the least overall impact of change on the organisation. Manage change effectively.

15. What if you had...? The Art of the Possible...

16. What if you had...? Automated Financial Reporting, distributed via online dashboards, with drill to detail?

17. What if you had...? Up-to-date Procurement Spend information, at the push of a button?

18. What if you had...? Accurate HR information, integrated with your Financial data?

19. What if you had...? A platform to build on to deliver wider clinical reporting

20. But how...? Building BI solutions is expensive, time-consuming & risky

21. Oracle’s Prebuilt Analytic Solution World-class technology plus pre-built analytics content Excel XML Packaged Applications In-house Applications Business Process Data Warehouse Data Mart OLAP Cubes MULTI-CHANNEL INFORMATION ACCESS Detect & Alert MS Office Integration Scorecards MobileSpatialAd-hoc Analysis Reporting & Publishing Dashboards ANALYTIC APPLICATIONS? PREBUILT ANALYTIC APPLICATIONS Strategy Management Planning & Budgeting Financial Close Management Cost Management Cost Management ERP Analytics CRM Analytics Industry Analytics COMMON BUSINESS INFORMATION MODEL Employees Depts Suppliers Budgets Time Accounts Episodes Patients Balances Contracts etc

22. “Buy vs. Build” Deliver Benefits Quicker & for Less Build from Scratch with Traditional BI Tools DW Design Back-end ETL and Mapping Define Metrics & Dashboards Training / Roll-out Quarters or Years Source: Patricia Seybold Research, Merrill Lynch, Oracle Analysis Faster deployment Lower TCO Assured business value Oracle BI Applications Prebuilt Business Adapters for Oracle, PeopleSoft, Siebel, SAP, others Prebuilt DW design, adapts to your EDW Role-based dashboards and thousands of pre- defined metrics Easy to use, easy to adapt Weeks or Months DW Design Back-end ETL and Mapping Define Metrics & Dashboards Training / Rollout

23. Summary The NHS is facing unprecedented challenges Rapid Change supported by informed decision making is essential BI systems can provide better and more actionable information to allow managers and clinicians to make the right choices Prebuilt, extensible analytic applications are the answer to rapid delivery of benefits 23