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References Alexander, Jeffrey A., et al. "Organizational structure for addressing the attributes of the ideal healthcare delivery system."

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10 References Alexander, Jeffrey A., et al. "Organizational structure for addressing the attributes of the ideal healthcare delivery system." Journal of Healthcare Management Nov.-Dec. 2008: 407+. Health Reference Center Academic. Web. 29 June 2012. Dhatt, G. S., Damir, H., Matarelli, S., Sankaranarayanan, K., & James, D. M. (2011). Patient safety: patient identification wristband errors. Clinical Chemistry & Laboratory Medicine, 49( 5), 927-929. doi:10.1515/CCLM.2011.129 Duke University Medical Center. (2005). Patient safety - quality improvement. What is quality improvement? Retrieved from Department of community and family medicine: http://patientsafetyed.duhs.duke.edu/module_a/methods/fade.html http://patientsafetyed.duhs.duke.edu/module_a/methods/fade.html Institute for Healthcare Improvement. (2011, July 7). Pareto diagram. Retrieved from the Institute for healthcare improvement: http://www.ihi.org/knowledge/Pages/Tools/ParetoDiagram.aspx http://www.ihi.org/knowledge/Pages/Tools/ParetoDiagram.aspx Institute for Healthcare Improvement. (2011, April 24). Science of improvement: Establishing measures. Retrieved from IHI: http://www.ihi.org/knowledge/Pages/HowtoImprove/ScienceofImprovementEstablishingMeasures.aspx http://www.ihi.org/knowledge/Pages/HowtoImprove/ScienceofImprovementEstablishingMeasures.aspx Khalighi, M. (2007, August). Basics of quality improvement. Retrieved from: http://depts.washington.edu/uwmedres/patientcare/objectives/hospitalist/Quality_Improvement_BasicsBasics.pdf http://depts.washington.edu/uwmedres/patientcare/objectives/hospitalist/Quality_Improvement_BasicsBasics.pdf Lichtner, V., Wilson, S., Galliers J. R. (2008). The challenging nature of patient identifiers: an ethnographic study of patient identification at a London walk-in centre.Health Informatics Journal, 14 (2), 141-149. Doi: 10.1177/1081180X08089321 McCaughrin, William C., & Olden, Peter C. "Designing healthcare organizations to reduce medical errors and enhance patient safety." Hospital Topics Fall 2007: 4+.Health Reference Center Academic. Web. 29 June 2012. Mollon, D., & Fields, W. (2009). Is this the right patient? An educational initiative to improve compliance with two patient identifiers. Journal Of Continuing Education In Nursing, 40(5), 221-227. doi:10.3928/00220124-20090422-03 National Institute of Standards and Technology. (2010, September 13). Baldridge performance excellence program. Retrieved from NIST: http://www.nist.gov/baldrige/about/baldrige_faqs.cfm http://www.nist.gov/baldrige/about/baldrige_faqs.cfm O'Daniel, M., & Rosenstein, A.H. (2008, April). Professional communication and team collaboration. Patient safety and quality: An evidence-based handbook for nurses. Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK2637/ http://www.ncbi.nlm.nih.gov/books/NBK2637/ Parisi, L. (2003). Patient identification: the foundation for a culture of patient safety. Journal Of Nursing Care Quality, 18 (1), 73-79. Ransom, E. R., Joshi, M. S., Nash, D. B., & Ransom, S. B. (2009). The healthcare quality book, vision, strategy, and tools. (2 ed.). Washington, DC: Health Administration Press The joint commission. (2011, December 11). Hospital: 2012 national patient safety goals. Retrieved from The joint commission: http://www.jointcommission.org/standards_information/npsgs.aspx http://www.jointcommission.org/standards_information/npsgs.aspx The joint commission. (2012, June 22). Facts about the national patient safety goals. Retrieved from The joint commission: http://www.jointcommission.org/standards_information/npsgs.aspx http://www.jointcommission.org/standards_information/npsgs.aspx Woodard, T.D. (2005). Addressing variation in hospital quality: Is six sigma the answer? Journal of Healthcare Management, 50(4). Retrieved from ACHE: http://www.ache.org/Faculty_Students/student_essay_sample2.pdf


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