Presentation on theme: "Chief Inspector Tim Marjason MBCI Metropolitan Police Service"— Presentation transcript:
1 The Metropolitan Police Service Approach to Corporate Resilience, Business Continuity (COOP) Chief Inspector Tim Marjason MBCIMetropolitan Police ServiceCO3 - Central OperationsNew Scotland Yard, LondonSimonMoving onto the response to the events of 7th July it’s worth briefly reflecting on what was happening in London around that time.
2 Central Operations C03 Emergency Preparedness OCU Overview of Other Functions Emergency Procedures – Major Incident C&C Tactical Advice, Electronic Contingency Plans (ECP database), Fuel, Telecommunications, Prisons, Flooding, etc.Partnership - (GLaLRT London Resilience Team).Olympic/Paralympic Games Consequence Management Strand, Strategic Coordination Centre (SCC) Design, National Olympic Coordination Centre (NOCC) BC/COOP SME advice.‘Prepare’ Strand of CONTEST 2 – UK Govt CT Strategy
3 Profile of Metropolitan Police Service 32,500 Police Officers (27% of all UK Police Resources), 17,000 Police Support Staff, 9 Business Groups, 620 square miles, 7.5 million residents:Territorial Policing (TP), Central Operations (CO)Specialist Operations (S0) inc. CT - SO15Specialist Crime Directorate (SCD)Directorate of Information (DOI)Directorate of Resources (DoR)Directorate of Public Affairs (DPA)Deputy Commissioners Command (DCC)
4 Business Continuity Management (BCM/COOP) Defined as an holistic management process that identifies potential impacts that threaten the continued delivery of a service.It provides a framework for building resilience, together with the capability for an effective response that safeguards the interests of its key stakeholders and reputation.
5 Civil Contingencies Act (CCA) 2004 The Metropolitan Police Service is the largest Category 1 responder in the UK: -“Category 1 Responders are to maintain plans to ensure that they can continue to exercise their functions in the event of an Emergency so far as is reasonably practicable”.CCA 2004 prompted by 3 national crises?
9 The three ‘F’sFuel Crisis2000Floods2000Foot and Mouth2001
10 BCM: In the words of the CCA “Category 1 Responders are to maintain plans to ensure that they can continue to exercise their functions in the event of an Emergency so far as is reasonably practicable”Category 1’s- Emergency services- Local authorities- NHS BodiesSome Government agenciesCategory 2’s (Co-Operators)- Utilities- Gas, Water, Electricity- Water & Sewerage- Public Communications providers(Landlines and Mobiles)- Highways agency
11 What is an Emergency? Human Welfare in the UK Environment in the UK Defined as an event or situation which threatens serious damage to -Human Welfare in the UKEnvironment in the UKThe Security of the UK
13 Possible circumstances to consider: FireFloods or StormTerrorist attackPower FailuresLoss of IT and CommunicationsSupplier failurePandemic
14 Embedding BCM in your organisation’s culture BS25999 Determine BCM StrategyUnderstanding the OrganisationExercising, Maintaining & ReviewingDeveloping & Implementing BCM ResponseBCMProgrammeManagement
15 Overarching Core Police Functions in the UK are: Keeping the Queens PeacePreventing the Commission of OffencesProtecting Life and PropertyPreserving OrderBringing Offenders to JusticeDuties under Common & Statute Law
17 Identify your core critical activities Following a series of Workshops in 2006, ACPO agreed with the UK Govt the following critical police activities: -Management of Operational Police Information and Intelligence (MOPI)Crime InvestigationResponding to 999 callsCommand and ControlMaintain Public OrderReceipt of 999 callsCommunications/the MediaMajor Incident ResponseHealth/Safety, Staff WelfareSecurity & ProtectionCommunity PolicingCriminal Case ProgressionCustody Management( )
18 Metropolitan Police approach to BCM The MPS CO3 approach to BCM methodology was to examine the resilience of four key areas:Providers – 3rd party supply chain resilienceTechnology – e.g. Airwave RadioInfrastructure – buildings and facilitiesPeople – skills, availability (e.g. flu pandemic, industrial action)
20 MPS – CO3 Corporate Approach Compliance with ACPO/CCS Guidelines:Follow BS25999 Part 1 Methodology, not Part 2 CertMPS ACPO Lead for BCM is AC Lynne OwensEach MPS Business Group has an ACPO SponsorLocal B/OCU Silver SMT Champion + BC PractitionerIntranet Site setting organisational Policies/SOPsBCM Workshops / Training / 1–2–1 coachingExercising and Training – min 75% complianceCorporate BC Templates (Flu, BIA, BC, Ex + Test, KD)Performance Management Framework – BCM KPIs
21 MPS – Performance Management Framework 6 x Monthly KPIs Ensure that 90% of MPS B/OCUs have BCM LeadsEnsure that 90% of MPS B/OCUs have BCM PlannersDeliver BCM training to 80% of MPS PlannersCompletion of 90% of BIA's90% of MPS B/OCU's have a BC Plan in place75% of MPS B/OCU's have in place current tested and exercised BC Plans in accordance with minimum standards (on a rolling annual basis)SMT driven and sign off, Deputy BC Planner SPOF
22 Example - CCC Business Continuity Plan – includes BCM solutions for the following: - 1st Contact calls (2.5 million pa) + Non Emer (5 million)Call DispatchSpecial Operations Room, Central Casualty Bureau (CCB)Single/Multiple technology failureKey Management & Support ProcessesInfrastructure/Utilities failureTransportation/Catering/People + Command Structure at Bronze (Op), Silver (Tactical) & Gold (Strategic) levels
23 UNISON is Britain and Europe's biggest public sector union with more than 1.3 million members. Our members are people working in the public services, for private contractors providing public services and in the essential utilities. They include frontline staff and managers working full or part time in local authorities, the NHS, the police service, colleges and schools, the electricity, gas and water industries, transport and the voluntary sector .The Public and Commercial Services Union (PCS) is the fifth largest trade union in the UK, with over 300,000 members
24 Governance Civil Contingencies Act 2004 London Resilience Metropolitan Police Authority (MPA) Corporate GovernanceBritish Standard - BS25999HMIC (Baseline assessments in 2008 and 2010)
25 Tavistock Square, London - 7/7 (13 dead & 73 injured)
26 MPS BCM Challenges for 2012?Identify and Procure a fit for purpose BCMS document management software toolMaintain and exceed current objectives around Business Continuity Exercising and TestingAchieve MBCI post nominal status for the BCM TeamContinue to be flexible and adapt!!Continuing to embed the BCM Culture in the MPSOlympic & Paralympic Games 2012