Presentation on theme: "Impacts of Devolving Settlement Funding on Government-SPOs Relationship: BC Experience Presentation to Metropolis Conference Ottawa, March 13-15, 2014."— Presentation transcript:
Impacts of Devolving Settlement Funding on Government-SPOs Relationship: BC Experience Presentation to Metropolis Conference Ottawa, March 13-15, 2014 Miu Chung Yan, Ph.D. University of British Columbia
Government-SPOs Relationships An asymmetric-symbiotic relationship: co-existence and mutual benefiting but unequal in power Government: control the resource, set the policies, regulator, quality control SPOs: actualizing policies, service delivery network, service expertise How to make this work? BC Experiences Environmental factors: Funding availability Stability in personnel, accumulating collective memories and expertise Willingness among different parties to work together in respectful way Government Consultative Rationalizing the rules of game Investing resource to support sectoral capacity building Sector Adaptive Participation Performance
Three Phases in the Evolution :Re-alignment, Core Review and Minor Modifications Minor change in programming 2002, the BC Coalition for Immigrant Integration issued “The Inter-Provincial Report Card on Immigrant Settlement & Labour Market Integration Services” 2003, introduction of new procurement procedure: RFP : Pilots and New Initiatives with Expanded Funding Pilot projects with vulnerable population, welcoming community, families Settlement workers in School: tension of direct contract with school districts Second RFP: Consortium model : Program Review and Procurement of New Ongoing Programming Major restructuring with the Branch: WelcomeBC, new leadership Consolidate changes made in second phase Better procurement and bundling of programs and contracts A continued good relations between BC-Gov and SPOs
Timeline of Major Events Devolution BC Core Review Funding Report Card RFP Round 1 Funding Increase Begins Pilots Developed RFP Round 2 WelcomeBC Action Plan WelcomeBC Program Review New Programs Implemented RFP Round
Procurement and Impacts BC has a long history, dating to late 1980s, to support third party delivery of social services 2010 Core Services Review: a new core policy to govern procurement. It is guided by the principles of fair and open public sector procurement: competition, demand aggregation, value for money, transparency and accountability. 2003, introduced procurement processes and contracts for settlement services characterized by Multi-year agreements Agreement management is focused on outcomes/outputs Disruptive and dislocating existing relationships amongst SPOs: tension between the Branch and the SPOs, political mobilization
Procurement and Impacts (cont.) The shift was “radical” for both government and sector staffs – System change in BC Settlement Service Sector: For government staff: integration of program/contract management; greater focus on consultation and relationship management; emphasis on front-end planning and thinking about how to build a system. For the Sector: competitive processes; encouraging cooperation and coordination amongst service providers; expensive for sector to respond to large RFPs; small vs. large organizations; “professionalized” many organizations; open, fair and transparent with clear expectations on goals, output and outcomes; flexible in financial monitoring and allows SPOs to better customized the service.
Consultative Branch was sensitive, responsive, and flexible to meet the changing local needs in a relatively fast way – pilots and programs. Easy for the sector to channel feedback to the decision making level in the BC government Consultative: actively seeking feedback and ideas from service provider organizations (SPOs). i.Sectoral support: platform for ongoing consultation and dialogue ii.Regional Consultation: ensure resource allocation matched with local immigrants’ needs.
Rationalizing Rules of the Game The development of performance management system and logic models shifted the program evaluation from output to outcomes and better defined programs goals and outcomes RFP provided clarity of the expected goals and outcomes. BC’s RFP process moved away from input accountability to outcome accountability Regular program evaluation (third party evaluators) including service user survey – feedback to the sector and program adjustment Evidence-informed practice - putting emphasis on research, evaluation and need assessments. Multiyear funding: stability in the system
Sectoral Capacity Building Supporting umbrella organizations A platform for the sector to build collaboration among different service providers and to enhance the communication between the sector and the BC government Enhancing professionalization of the sector Developing settlement worker’s competence Supporting training Creating gateway web resource WelcomeBC.ca portal Resources for settlement workers and newcomers
Sectoral Contributions Adaptive Consortium model: among NGOs and between NPOs/PMOs Professionalization and sophistication of budgeting and program plan Two tier system Closing down of small, particularly ethnic-based, organizations Participation Sectoral network: platform for coordination and mobilization Actively participating in all levels of consultation activities Forming Immigration and Integration Coordinating Committee – Regional concerns Performance In-service training Accepting evidence-based approach, initiating own evaluations and needs assessments Results of program evaluation and expansion of programs
Beyond March 2014 Currently, CIC-SPOs negotiation Wish List: Consultative attitude and genuine collaboration with the sector Multiyear funding to ensure stability Strong sectoral support Continuous support of professionalization of the sector Recognizing the importance of building citizenship and social cohesion as a part of settlement and integration programming. Evidence-informed practice: program evaluation, ongoing monitoring and research
Acknowledgement This presentation is made possible by the Immigration Research West (formerly Western Canadian Consortium on Integration, Citizenship and Cohesion Materials presented in this presentation is largely based on the report, Devolving Settlement Funding from the Government of Canada: The British Columbia Experience, , which is coauthored by Heather Dickson, Evert Lindquist, Ben Pollard, Miu Chung Yan.