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LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Why VoIP for hospitals?, benefits and opportunities Case study, Landspitali University Hospital,

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Presentation on theme: "LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Why VoIP for hospitals?, benefits and opportunities Case study, Landspitali University Hospital,"— Presentation transcript:

1 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Why VoIP for hospitals?, benefits and opportunities Case study, Landspitali University Hospital, Iceland Ingólfur Þórisson and Ólafur Aðalsteinsson

2 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Contents n Landspitali environment n Offers in new solutions n Why select IP solution? n Benefits n Implementing the solution n Current status of the project n Next steps

3 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Landspitali University hospital Landspitali University hospital Hringbraut Fossvogur 22 locations in Reykjavik

4 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Environment n 5000 employees n 2300 phones n Workstations 2207 n Printers 755 (360 network) n 3680 end users n 22 locations in Reykjavik

5 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna The National University Hospital Old phonesystem The National University Hospital Old phonesystem Landspítali Alcatel skiptiborð ca. 980 Analog, 40 digital, 16 V24, 8 V35 Rauðarárstígur 30 analog 10 digital Ármúli 1 48 analog, 4V24/V35 1 digital Kleppur 1 skiptiborð 96 analog, 2 V24/V35 8 digital Kópavogur 48 analog, 2 V24/V35 10 digital Vífilsstaðir 1 skiptiborð 64 analog, 2 V24/V35 8 digital Dalbraut 1 skiptiborð 48 analog, 2 V24/V35 8 digital 2 Mb 2 Mb AXE 2 Mb 2 Mb AXE Stjórnstöð kallkerfis 330 tæki

6 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna City Hospital Old phonesystem City Hospital Old phonesystem Landspítali Fossvogi Siemens skiptiborð ca.750 Analog, 58 digital, Arnarholt 20 analog Grensás 1 skiptiborð 50 analog, 5 digital Hvítaband 1 digital Landakot 1 skiptiborð 190 analog, 6 digital 45 bæjarlínur inn og út 2 Mb 5 bæjarlínur inn og út 5 bæjarlínur Stjórnstöð kallkerfis 395 innitæki 250 útitæki bæjarlínur inn og út 15 bæjarlínur inn og út Fjölsími

7 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Call for tender n Phonesystem in February 2001 n Traditional PBX and IP solutions n Goal of the tender, offer flexible access via wired and wireless communication n Solution uses the hospial network n Offers from 4 companies n One offer with IP-telephony solution from Cisco

8 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Phonesystem n Service Level Agreement, lease for 7 years Annual lease amount mkr Nýherji tilboð 2 Landssími Íslands tilboð 2 Nýherji tilboð 1 Landssími Íslands tilboð 1 Samband-samskiptalausnir Lína.Net Offers

9 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Offer from Lína.Net n Phonesystem and phones from Cisco : Call Manager l 3 CM with up to phones connections n Shiftboard (Central board?) from Netwise n Wireless solutions (IP phones) l Aironet 11Mb/s fromCisco and phones from Symbol n Service for patients in the Hospital l Phones / computers / Internet connection

10 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Why IP?

11 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Simple answer n Price n Fittet into our network environment and future plans n Fullfilled uptime demands and security

12 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Other issues n Futurevison n Flexibility n New technology

13 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Future vision n Electronic patient record n PACS n PDA’s n Wireless communications n Videoconferencing and telemedicine

14 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Flexibility n Central board can be located anywhere n Phonebook in phones / intranet n Logging into the phones n Softphone

15 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna New technology We chose IP phonesystem from Cisco wich supports our future vision

16 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Benefits n Lower total cost of network ownership n The required IP telephone network fits directly in to the network strategy of the hospital - faster implementation of the strategy n Better bandwith usage n Less staff for operation

17 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Benefits n One connection for phone and computer n 33% - 50 % fewer wiring drops in new buildings n Users can move the phones without help n Softphone for users on the road n XML services in the phone n Centralized service in IT

18 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Implementing the solution Managment Aðalsteinn Ólafur Þorgeir wiring group Bjarni, Sigurður etc network group Friðþjófur, Gunnþór etc. centralboard group Sólveig, Gunnhildur etc. beepers/pagers Magnús etc.

19 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Implement….cont n Redesigning the network n Priortize departments regarding operation n Redundancy to wiring closets n Accessibility to wiring closets n UPS to each wiring closet

20 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Videoconferencing Distance learning Voice Quality of Service (QoS) ? Filetransfer

21 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Wiring closet

22 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna IP phones

23 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Today n 3 CM in cluster on two locations n One central board for the 22 locations n 2076 IP phones in operation n Final testing and acceptance n Operation

24 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Next steps.. n Wireless IP phones n Patientservice (IP phones / computers) n Unified messaging system

25 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna

26 LANDSPÍTALI – HÁSKÓLASJÚKRAHÚS Skrifstofa tækni og eigna Thank you For more information Call


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