1. bach consulting: Competitive Advantage: Key Indicators
From strategy to operational implementation
Bonn, 1st quarter 2005

2. bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Content 1 2 3 4
Problem definition
bach consulting: IT-expertise and –services
bach consulting – the company
Your benefits with bach consulting
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

3. 1 Problem definition 1 Typical statements 2 Methods of resolution
3 Conclusion 1
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS 3

4. 1.1 Problem definition – typical statements
Compared to competitors, our IT-costs are too high.
IT-projects are always heavily overrun in time and budget.
Standard software is better than proprietary development.
Often only parts of the requirements are implemented.
We actually get other things from IT than we want.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

5. 1.2 Problem definition – methods of resolution
Increasing the pressure on stakeholders.
Outsourcing.
Implementation of standard software.
Flat cost reduction without qualitative assessment.
Reduction of the vertical range, e. g. by integration
of external elements.
Are you able to solve your problems with those methods of resolution?
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

6. 1.3 Problem definition – conclusion
Tackle those problems at the core. Act on our method of resolution:
Define
Measure
Decide
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

7. From desire to review – planning guidelines for you
End customer
further companies
Your company
Desire
bc Com-pass
Review
Requirement
Production
Solution proposal
Implementation
©bach consulting GmbH, 2004
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

8. 2 bach consulting, IT-expertise and -services
The bach consulting House of Measure
In the spotlight: Vertical integration
Services and competencies in the context of the House of Measure 2
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS 8

9. 2.1 The bach consulting House of Measure
Control
Measurability
Key indicators
How good ?
Imple- mentation
Learning
Management
Training
Customer
How to proceed?
How ?
Systematics
Coaching
Whereto?
Objectives
Vision
Strategy
Expertise & experience in factual, professional and strategic issues
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

10. 2.2 We assure vertical integration – from strategy to implementation
bach consulting House of Measure
Objec- tives
Imple- menta-
tion
Control
Learning
Entire company
Division or department level
Project level
Expertise & experience in factual, professional and strategic issues
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

11. 2.3.1 Objectives: Judgement by evaluation
Kontrolle
Zielsetzung
Durch- führung
Lernen
Kunde
Kompetenz
Measure
2.3.1 Objectives: Judgement by evaluation
Vision
We assist you with the decision, definition and validation of objectives and spaces of action.
At the same time we see ourselves as creative sparring partner who is as well able to work under pressure.
Strategy
Positioning of companies and products to develop competitive advantages and profitable differentiation criteria for the company.
Implementation plans which are of use for the objectives‘ effectiveness and efficiency.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

12. 2.3.2 Implementation: relevant methods
Kontrolle
Zielsetzung
Durch- führung
Lernen
Kunde
Kompetenz
Measure
2.3.2 Implementation: relevant methods
Systematics
We are able to proceed holistically and interdisciplinary – in either case integrated and consistent.
No matter whether problem, process or project orientation – vertically and horizontally integrated, we stick the strings together for you.
Management
We coordinate and shape. For that purpose we apply adequate means and approved methods.
Involvement with pragmatism and day trade secures that operational activities are aligned with objectives and create added value.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

13. 2.3.3 Control: Transparency by success criteria
Kontrolle
Zielsetzung
Durch- führung
Lernen
Kunde
Kompetenz
Measure
2.3.3 Control: Transparency by success criteria
Measurability
Whether supervision or audit: For assessing progress and the achievement of objectives transparent appraisal criteria are required.
We use benchmarks for the quantitative and qualitative appraisal of values.
Key indicators
We develop and use methods and metrics which enable measurable statements about success or failure.
We know our business and have an arithmetic which allows for well-founded objective judgements about status and efficiency.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

14. 2.3.4 Learning: Placement of competencies
Kontrolle
Zielsetzung
Durch- führung
Lernen
Kunde
Kompetenz
Measure
2.3.4 Learning: Placement of competencies
Training
In project business we impart training on the job. But we also have an additional or accompanying seminar program.
For individuals as well as for departments – with tailor-made content.
Coaching
In the transfer of knowledge and methods as well as in demanding and supporting we see a cornerstone for the career of employees and the company.
We want to enter a partnership of winning teams. In doing so we see ourselves as role model and practical mentor.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

15. 3 bach consulting – the company 1 Data 2 Vision 3 Our customers
»If a man knows not what harbour he seeks, any wind is the right wind.« Seneca
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS 15

16. bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
3.1 Data
Strategic positioning Quantification of IT-, project and corporate objectives
Market entry
Managing Director Dipl.-Math. Jürgen Bach
Number of employees 28 consultants
Head office Bonn Bundeskanzlerplatz 2-10
Bonn-Center
D Bonn
Hannover branch Mailänder Straße Stock
D Hannover
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

17. bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
3.2 Vision
Our identity: We are a global consultancy with a focus on management and technology consulting.
Our objectives: We accompany our customers from the strategic alignment until the operative implementation. Our customers gain measurable success with us. We are one of the best companies in our business segment with attractive working offers for committed employees.
Our method: Quality, honesty and purposefulness are our operating principles. Our corporate culture is stamped by continuous learning, research and well elaborated innovations. We cultivate an open and trustful communication.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

18. 3.3 Our customers (extract)
FinanzIT GmbH
Nord/LB
S-Akademie für Finanzwirtschaft und Informationstechnologie
S-Niedersächsischer Sparkassen- und Giroverband
Signal Iduna Venture Capital (SIVC)
Commerzbank AG
Deutsche Telekom AG
DZ Bank Luxembourg
DSL Bank
Heeresamt
Transport, Informatik und Logistik Consulting GmbH (TLC)
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

19. 4 Your benefits with bach consulting 1 What you can achieve with us
2 What distinguishes us from others
3 Self-conception 4
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS 19

20. 4.1 What you can achieve with us...
Measurable contribution of IT to added value in the company
Increase of planning reliability
Cost-benefit analysis of functionalities
Transparency of performance
Exhaustion of the existing IT-infrastructure
Total Cost of Ownership (TCO) / costs of production
IT as »enabler« – from passive to active IT service provider
Support in corporate decision processes
Optimisation of the value-added chain
IT as strategic company advantage
Costs Benefit
Be in the know ...
bach consulting
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

21. 4.2 What distinguishes us from others
Our assessments are neutral.
We are independent from technologies, corporate processes and particular software solutions.
Our solutions are well-founded and transparent.
We support our customers in our core competencies from strategy to operational implementation.
We secure adequate know-how-transfer to our customers.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

22. bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
4.3 Self-conception
Consistent customer orientation and a distinctive sense of quality are the foundation of our success. In our customers‘ relationships we strive for the realisation of the following principles:
Quality: We use premium methods which have been tested in different applications in practice and achieved very reliable results.
Honesty: We also confront you with an unpleasant truth.
Creativity: We don‘t offer solutions off-the-shelf but develop the best possible solution for every single problem.
Reliability: We keep our communicated promises.
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS

23. bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Contact
Head office Bonn Hannover branch
bach consulting GmbH bach consulting GmbH
Bundeskanzlerplatz Mailänder Straße 2
Bonn-Center Stock
D Bonn D Hannover
Phone +49 (0) (0)
Fax (0) (0)
Managing Director: Dipl.-Math. Jürgen Bach
bach consulting COMPETITIVE ADVANTAGE: KEY INDICATORS