1. 1 Digital Futures Initiatives in Australia Trevor Smallwood Branch Manager, Capability Building Projects Branch Australian Government Information Management Office (AGIMO) Department of Finance and Administration September 2007

2. 2 About AGIMO The Australian Government Information Management Office (AGIMO), Department of Finance and Administration is working to make Australia a leader in the productive application of information and communication technologies (ICT) to government administration information and services. AGIMO fosters the efficient and effective use of information and communications technology (ICT) by Australian Government departments and agencies. It provides strategic advice, activities and representation relating to the application of ICT to government administration, information and services. www.agimo.gov.au

3. 3 AGIMO - Policy, Strategy, Guidance and Support

4. 4 Governance

5. 5 Australian Government Architecture (AGA)

6. 6 Reactive Proactive Perspective YesterdayTodayTomorrow Era Policy/Technology Continuum Policy StrategySafety NetParticipationAttainment Policy Target Policy Driver Customer Focus Delivery Output Delivery Structure Value Model Application Architecture Technology Focus Locus of Contact Delivery Provisioning SymptomsBarriersCauses PovertyEconomyWell-being CircumstanceBehaviourResponsibility PaymentsReferralsPre-emptions CentralLocalVirtual Value ChainValue ShopValue Network ProceduralService OrientedEvent Driven DatabaseConnectivityEmbedded Processing AgencyProvider NodesIndividual AssessmentService OfferOrchestration Preventive Policy, Delivery, Technology Futures

7. 3 rd Parties No-one left out No Wrong Door One Stop ShopSelf Service Straight-through Service Event Automated Service PhoneAGOSP Event Service One Stop Contact Centre Event Process Management (back office) Government Business Process Management Community Access Point Lead Agency A Lead Agency B Agency C Agency Z Service Finder Org 1 Org n Intensive ServiceAssisted ServiceSelf Service Safety-netParticipationResponsible Employment Health International Travel Justice Education Welfare Security Service Delivery Futures 1 2 3 4 5 6 7

8. 8 More Initiatives... Australian Government Online Service Point (AGOSP) National Information Sharing Strategy –(agreements, IP, standards, services, infrastructure) Spatial Data ICT Skills eSecurity National Agenda ICT Investment Framework Standard Business Reporting Whole of Government Business Continuity Data Centres Business Process Transformation

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