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U.S. General Services Administration Advanced Ordering with GSA Global Supply: Department of Defense Presenter: Sara Schulz FAS, GSA Global Supply May.

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Presentation on theme: "U.S. General Services Administration Advanced Ordering with GSA Global Supply: Department of Defense Presenter: Sara Schulz FAS, GSA Global Supply May."— Presentation transcript:

1 U.S. General Services Administration Advanced Ordering with GSA Global Supply: Department of Defense Presenter: Sara Schulz FAS, GSA Global Supply May 2012 Presenter: Sara Schulz FAS, GSA Global Supply May 2012

2 Training Agenda GSA Overview GSA and the National Supply System The GSA Global Supply Program Product Availability Order Placement Order Processing Special Order Program Support Customer Service 2

3 3 GSA - Federal Acquisition Service (FAS) – Procuring Products and Services for the Government The Federal Acquisition Service was established to provide an economical and efficient system for the procurement, supply, and eventual disposal of property. Intent was to eliminate duplication and maximize the governments leverage. On July 1, 1952, the Defense Cataloging and Standardization Act was approved, establishing a single catalog system leading to National Supply System. Section 11 includes: The Administrator of General Services and the Secretary of Defense shall coordinate the cataloging and standardization activities of the General Services Administration and the Department of Defense so as to avoid unnecessary duplication.

4 4 GSA -- FAS --- GSA Global Supply Working in partnership with DOD to furnish supplies In 1971, GSA and DoD entered into an agreement to eliminate avoidable overlap between their respective supply systems. This agreement divided the management of consumable items between GSA and the Defense Supply Agency (DSA, now Defense Logistics Agency). It assigned to GSA those Federal Supply Classes (FSCs), or commodities commonly used by federal agencies, which are commercially available and not predominantly of a military nature. GSA Global Supply is a part of the Federal Acquisition Service and is the Government to Government Supply source for commodities that GSA is assigned under the 1971 Agreement. GSA Global Supply is now a strategic partner with DoD on full-service supply solutions in CONUS and OCONUS environments.

5 GSA Global Supply – A Government to Government Wholesale Supply Source FAR Priorities for use of Government supply sources. (a) Except as required by 8.003, or as otherwise provided by law, agencies shall satisfy requirements for supplies and services from or through the sources and publications listed below in descending order of priority i.Agency inventories ii.Excess from other agencies iii.Federal Prison Industries, Inc. (UNICOR) iv.Supplies which are on the Procurement List maintained by the Committee for Purchase from People who are Blind or Severely Disabled v.Wholesale supply sources, such as stock programs of the GSA (GSA Global Supply), DLA or VA vi.Mandatory use Federal Supply Schedules vii.Optional use Federal Supply Schedules; and viii.Commercial Sources 5

6 GSA Global Supply – A Government to Government Wholesale Supply Source GSA Global Supply has already procured the most in-demand products on the government's behalf, meaning that your order is a simple requisition between agencies. Requisitions satisfy all Federal Acquisition Regulation (FAR) requirements, including trade agreement policies, socioeconomic goals, AbilityOne mandates, and executive orders. Place a requisition via DoD Activity Address Code, Civilian Activity Address Code, and/or Government Purchase Card. GSA is integrated with Department of Defense (DoD) financial systems. 6

7 Requisition-based Ordering 7 Each Military Service and Defense Agency shall assign DoD Activity Address Codes (DoDAACs) to activities under their respective jurisdictional control and shall authenticate those DoDAACs that are authorized to requisition materiel from the DoD supply system. By agreement with the GSA, Federal Civilian Agencies may requisition materiel by establishing an approved DoDAAC. Section C5.11., below, provides requirements and procedures for when commercial activities that enter into materiel and service contracts with the Department of Defense may obtain DoDAACs and requisition DoD materiel. A foreign country may requisition materiel under a security assistance program using a Military Assistance Program Address Code (MAPAC) assigned by a Military Service. - DoD R, C

8 GSA Global Supply – Integrated into the National Supply System GSA-managed National Stock Numbers are available directly through DoD, service-specific internal supply systems for requisitioning. SARSS (Army) SBSS (Air Force) Navy-ERP (Evolving Transition) GSCC (Marine Corps) As requisitions are placed via internal supply systems for GSA managed items, orders route through DLA Transaction Services and to GSA for fulfillment Status updates on your requisition route back through to internal supply systems. GSA transactions conform to specified format and performance criteria (i.e., shelf life, marking). Military regulations cite GSA policy & procedures as a part of DOD logistics guidance. 8

9 9 GSA Global Supply Program – Support to DoD FY2011 Business Volume: $1.32B Department of Defense (89 percent) Federal Civilian Agencies (11 percent) Your Supply / Logistics Partner Mission support to the Warfighter Disaster Relief / Emergency Response Wildland Fire Program Supply Chain Solutions Worldwide Footprint 2 Distribution Centers (Burlington, NJ and French Camp, CA) 3 Acquisition Centers (Kansas City, New York, Fort Worth) Retail Stores in Asia, Europe, Africa

10 PRODUCT AVAILABILITY GSA Global Supply 10

11 11 GSA Products to Support Your Mission Management of Consumable items within the National Supply System are split between DLA and GSA GSA manages ~ 65,000 National Stock Numbers DLA manages ~ 3.94 Million National Stock Numbers

12 GSA Products to Support Your Mission National Stock Numbers FSCs assigned to GSA include: Tools and Hardware Hand and Power Tools, Paints, Adhesives - Leading Brands Shipping and Packaging Supplies Office Products Fire Suppression and Safety Gear Housewares, Food Service, Cleaning To learn more about the NSN creation process, visit and click on Cataloging. The SSR process is contained in DOD M (vol. 6). 12

13 GSA Products to Support Your Mission High-Velocity National Stock Numbers Copy Paper Toner Cartridges Shipping Pallets Disposable Plates / Cups / Flatware Paper Towels Smoke Detectors Cordless Drills Multi-Tools Impact Wrench And, More! 13

14 GSA Products to Support Your Mission Part Numbers Over 400,000 in Office Supplies, Tools and Hardware and Computer Accessories Expanded product offering to provide easy access to commercially available items Special Order Program Provides the ability to requisition a product not available in the GSA Global Supply offering Limited to products and ancillary services for commodity classes that GSA Global Supply manages MILSTRIP and MIPR Acceptance GSA Global Supply handles all acquisition, administration, logistics and payment issues for the customer 14

15 GSA Products to Support Your Mission (cont.) Green Product Offering ~ 4,000 National Stock Number (NSNs) with green attributes Partner with DoD, USDA and others to meet specific environmental goals (e.g. PRIME, BioPreferred, low VOC requirements, and green alternatives to chemicals, adhesives and paints). BioPreferred Products: Flatware, Glass Cleaners, Liquid Hand Soap, Laundry Detergent, Toner Cartridges For more details, visit and click on the Green Products page or 15

16 GSA Products to Support Your Mission (cont.) Green Initiatives Increase the number of green products Conduct market research to find new green products to introduce into the supply system Work with our vendor partners; teach them how to code existing products with appropriate attribute Continue to review Federal/Military specifications and existing purchase descriptions and revise where appropriate to require green alternatives Green our retail stores: products and operations Require the use of more sustainable packaging material 16

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18 GSA Products to Support Your Mission Federal Strategic Sourcing Initiative – Office Supplies FSSI - Multiple BPAs to leverage savings Cross-agency strategic sourcing initiative helps the government leverage data, dollars and good business sense in meeting acquisition goals. Office Supplies – Ideal for purchase card users in CONUS locations Many agencies have preference or mandatory use policy Learn more at 18

19 ORDER PLACEMENT GSA Global Supply 19

20 GSA Global Supply – Who is Eligible? All Executive Agencies – military and civilian Judiciary and Legislative functions Tribes and Tribal Organizations Cost-Reimbursement Contractors (as defined by the FAR 51 Deviation) Non-federal firefighting organizations cooperating with the US Department of Agriculture, Forest Service (as supported through the GSA Wildland Fire Program)GSA Wildland Fire Program To view a complete list of Eligible Activities, see GSA Order ADM G. 20

21 GSA Global Supply – Placing an Order via DoDAAC Place orders via DoDAAC using the following ordering options: MILSTRIP, Retail Stores, Web, Phone, and Fax Integration with your Agencys financial systems Inter-fund billing via DoDAAC/AAC/UIC/RUC Billing cycle 1 st and 15 th of each month ~ 225,000 DoDAAC transactions processed per month Need to apply for a DoDAAC? Visit and click on Frequently Asked Questions to access a PDF of Agency Contactswww.gsa.gov/globalsupply 21

22 GSA Global Supply – Placing an Order via Government Purchase Card Place orders via Government Purchase Card using the following ordering options: Retail Store, Web, Phone, and Fax Government to Government Bill Billing is from GSA, not multiple vendors Pre authorization credit card purchasing Process ~ 85,000 credit card billings a month Requisition-based ordering allows you to place orders without spending limits Consolidated and line-item billing options Items billed when shipped One central point in GSA for all shipping, billing questions – National Customer Service Center (NCSC) 22

23 GSA Global Supply – Placing an Order via Government Purchase Card Ordering procedures as defined in FAR Subpart 8.4 (Federal Supply Schedules) do not apply. Since you are placing an order with a Government to Government Supply Source, the requirement does not exist to obtain at least three quotes above the micro purchase threshold.FAR Subpart 8.4 FAR General (c)(1) GSA offers an on-line shopping service called GSA Advantage! through which ordering activities may place orders against Schedules. Ordering activities may also use GSA Advantage! to place orders through: GSAs Global Supply System, a GSA wholesale supply source, formerly known as GSA Stock or the Customer Supply Center. FAR Subpart 8.4 is not applicable to orders placed through the GSA Global Supply System. The GSA Federal Supply Service Home Page (http://www.gsa.gov/fas) or the GSA Federal Supply Schedule Home Page at 23

24 GSA Global Supply – Placing an Order MILSTRIP Internal Supply System Manual Transmission via DD Stores & Strategic Inventory Partnerships Web: https://dod-emall.dla.mil Phone: Fax: DSN:

25 GSA Global Supply – Ordering Methods MILSTRIP Longstanding method for military customers to convey supply needs to GSA or DLA Requisition NSN or part- numbered items System to System Order – Routed through DLA Transaction Services Manual Entry (DD1348-6) by / Fax via DoDAAC; useful for requisitions that require exception data, such as orders for part- numbered items Office Products: (212) Cleaning, Safety, General Products: (817) Tools, Hardware, Sealants, Adhesives: (816) GSA Global Supply or GSA Advantage!® websites via DoDAAC utilizing an electronic version of a DD

26 GSA Global Supply – Ordering Methods MILSTRIP Need a refresh on MILSTRIP terminology? Utilize the FEDSTRIP Operating Guide for explanation of the various codes to be used. The guide also contains instructions for handling returns, submitting STRIP orders online and other topics.FEDSTRIP Operating Guide When ordering part-numbered items through GSA Global Supply, utilize A0B as the Document Identifier for CONUS locations, and A02 for OCONUS locations. If you decide to complete a manual requisition via a DD Form, you will need to submit that form to GSA via or fax. 26

27 GSA Global Supply – Ordering Methods Retail Stores Partnering with our Department of Defense Hosts via Memorandums of Agreement GSA Global Supply Stores / Walk-In Stores Strategic Inventory Partnerships (SIP) Forward Operating Stock Locations GSA Oversight of Vendor-Managed/Owned Inventory Enterprise Supply Chain Solutions 27

28 GSA Global Supply – Retail Stores GSA Global Supply Stores / Walk-In Stores Hawaii (2), Alaska & San Francisco Walk in / Walk out Store provides immediate access to supplies 1,000 to 5,000 items available Inventory geared to military hosts Accepts Government Purchase Card and AAC/DoDAAC Special order capability Strategic Inventory Partnerships 30 locations worldwide – Asia, Europe, Middle East Walk in / Walk out Store provides immediate access to supplies Inventory geared to military hosts Accepts Government Purchase Card and AAC/DoDAAC For location details, visit 28

29 29 GSA Global Supply – Retail Stores United States (10)Asia (11)Europe / Africa / Middle East (9) San Francisco, CA Joint Base Pearl Harbor-Hickam, HI Schofield Barracks, HI Joint Base Elmendorf-Richardson, AK USMC Camp Lejeune, NC Naval Air Depot, Jacksonville, FL USMC 29 Palms, CA USMC Albany, GA USMC Barstow, CA USMC Quantico, VA Osan AB, Korea Kunsan AB, Korea Kadena AB, Japan Misawa AB, Japan Yokota AB, Japan Camp Zama, Japan Camp Butler, Japan MCAS Iwakuni, Japan Guam (Coming Summer 2012) Det Singapore, Sembawang, Singapore (Bulk) US Army Chievres, Belgium US Army Mannheim, Germany US Army Stuttgart, Germany US Army Baumholder, Germany US Army Kaiserslautern, Germany RAF Lakenheath, Great Britain USAG Schinnen, The Netherlands Djibouti

30 GSA Global Supply – Enterprise Supply Chain Solutions Supply chain integration of both the customer-facing and back-end processes, customized to meet the mission of the customer Online, Store and/or Legacy System Environment Customized inventory by location. Mission critical / emergency items can be stocked in an onsite location with non-essential items in a web environment. Vendors managed by GSA: Tools / Hardware, Office Supplies, Automotive, IT Products, Facilities Maintenance, Safety, Cleaning and Janitorial GSA oversight of the payment process (e.g. order status, purchase order, billing data, vendor /agency payments) Management reports for spend analysis USMC and GSA: Implementing the ESCS solution 30

31 GSA Global Supply – Enterprise Supply Chain Solutions 31 See below for a visual depiction of the type of 4 th Party Logistics Support that GSA can provide.

32 GSA Global Supply – Ordering Methods Website Ordering GSA Global Supply Ordering site Research and order over 425,000 GSA Global Supply items Order via DoDAAC / AAC and Government Purchase Card One site to access all requisition-based items from GSA Global Supply Site does not contain acquisition-based items from GSA Multiple Award Schedule vendors User friendly tools that allow you to check requisition status, and reconcile against your Government Purchase Card 32

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34 GSA Global Supply – Ordering Methods Website Ordering GSAAdvantage! Research and order over 425,000 GSA Global Supply items Order via DoDAAC / AAC and Government Purchase Card Site contains all requisition-based GSA Global Supply items and acquisition-based items available from GSA Multiple Award Schedule vendors 34

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36 GSA Global Supply – Ordering Methods Website Ordering A common question among customers is understanding the differences between the GSA Global Supply and GSA Advantage! websites. See below for an easy table outlining the key attributes of each website. 36

37 GSA Global Supply – Ordering Methods Website Ordering DOD EMall https://dod-emall.dla.mil Research and order over 425,000 GSA Global Supply items Order via DoDAAC only, unable to use Government Purchase Card To view GSA Global Supply items After login, select Catalog Search Change corridor to GSA Global Supply 37

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39 GSA Global Supply – Ordering Methods Call Center , Option 1 DSN :30 a.m. to 8:00 p.m. Eastern Time Friendly, professional service 39

40 GSA Global Supply – Ordering Methods Fax hours, 7 days a week Fax-back confirmation with order number 40

41 ORDER PROCESSING GSA Global Supply 41

42 GSA Global Supply – Processing the Order GSA Global Supply orders route to one of the following: Stock Items: GSA Distribution Center Eastern Distribution Center (Burlington, NJ) (Europe / Near Asia / Africa) Western Distribution Center (French Camp, CA) (Pacific / Far Asia / South America) Non-Stock, Existing Contract (Direct Delivery): Electronically routed to a GSA Global Supply Vendor Non-Stock, No Contract: GSA Acquisition Office for contracting action GSA Global Supply provides complete transportation support on all items Coordination with USTRANSCOM / SDDC on standard surface and air routing for DOD entities 42

43 GSA Global Supply – Processing the Order Stock Items National Stock Numbers (strategic items) Shipped direct from GSA Distribution Center Direct to the Customer Or, Coordination with DLA Containerization Consolidation Point (if necessary) Delivery timeframe: 2-7 days CONUS National freight tenders for delivery of bulk freight to CONUS Separate agreements with small parcel carriers such as UPS, FedEx Ground (formerly RPS), and USPS. Export Surcharge Fee: $5 per line item, if shipped from GSA Distribution Center (additional fees may apply if shipped via DLA CCP) Linked to Defense Transportation System for Export items 43

44 GSA Global Supply Distribution Centers 44 GSA, Burlington, NJ DLA, CCP New Cumberland, PA GSA, French Camp, CA DLA, CCP Tracy, CA DLA GSA

45 GSA Global Supply – Processing the Order Non-Stock, Existing Contract (Direct Delivery) Direct Delivery from GSA Global Supply Vendor Direct Delivery is the most effective means of transportation due to shelf-life, manufacturing timelines, distribution points, etc. Both National Stock Numbers (NSNs) and Part Number items All transportation is managed by GSA Global Supply National Customer Service Center (NCSC) provides billing, tracking support ( ) Delivery timeframes vary by items GSA Global Supply website and Annual Catalog provide delivery terms on Direct Delivery items Primarily FOB Destination shipping 45

46 GSA Global Supply – Processing the Order Non-Stock, No Contract Limited-use National Stock Number and Part Numbered items within GSA managed Federal Supply Classes Order routes to GSA Acquisition Center for contracting action GSA Acquisition Centers ensure that all FAR regulations, and agency-specific mandates are met when establishing GSA Global Supply contracts GSA provides complete acquisition, administration, logistics and payment support on all Non-Stock, No Contract items Delivery timeframes and charges will vary by item 46

47 SPECIAL ORDER PROGRAM GSA Global Supply 47

48 48 GSA Global Supply - Special Order Program Fee-for-service assisted acquisition Provides the ability to requisition a product not available in the GSA Global Supply offering Limited to products and ancillary services for commodity classes that GSA Global Supply manages GSA provides complete acquisition, administration, logistics and payment support on all Non-Stock, No Contract items Available to global DoD customer base MIPR and MILSTRIP Acceptance Simple to complex requirements One entry point for your requirements Special Order Desk Help Line: (855) Special Order Desk

49 49 GSA Global Supply - Special Order Program MILSTRIP and MIPR Acceptance Standard MILSTRIP Documentation: DD and Product Description Interagency Agreement required on all orders over $150,000 Standard MIPR Documentation: DD 448 and Product Description Interagency Agreement required on all orders Wide range of support for product and ancillary services (to include installation and training): Generators Pre-fabricated structures HVAC Roofing repair And more!

50 CUSTOMER SERVICE GSA Global Supply 50

51 51 GSA Global Supply – Customer Service GSA Staff in forward deployed environments to support your needs: Europe/Africa/Middle East (3) Japan (1) & Okinawa (1) Korea (1) Guam (1) Afghanistan – Bagram, Camp Leatherneck, Kabul & Kandahar Kuwait – Camp Arifjan Qatar – Camp As Sayliyah For the most up-to-date contact details:

52 GSA Global Supply – Customer Service Our National Customer Service Center is available at ,option 2 or DSN from Sunday at 9 p.m. ET until Friday at 9:30 p.m. ET or via at The full-service NCSC provides assistance and information to help make your requisitions simple and efficient. Check on current pricing, order status, billing information, tracking of shipments and more. 52

53 53 GSA Global Supply - Publications Visit to sign up for FREE product brochures and reference guides.http://www.gsa.gov/CMLS

54 GSA/DOD INITIATIVES GSA Global Supply 54

55 Central Asia Sourcing USCENTCOM Command Policy Letter Number 40 – Acquisition of Products and Services Produced in the Central Asian States (CAS) Goal: expand economic partnership with nations hosting Northern Distribution Network into Afghanistan GSA purchasing mess supplies, office products, MRO, and cleaning/janitorial supplies in region for US Forces in Afghanistan 55

56 Central Asia Sourcing Customers requisition Standard NSN – GSA substitutes to Afghanistan NSN functional equivalent Possible differences in packaging and price (most are equal or less, a few slightly more than Standard NSN) Shipping from region rather than US = savings in time and freight 56

57 Foreign Military Sales GSA actively supports the Foreign Military Sales (FMS) program, and works with US military services and international logistics customers to fulfill requirements. Support begins at the front of the supply chain, with the ability to ship requisitions directly from our distribution network, or from partner vendors. GSA procures material for the FMS customer in essentially the same way as for U.S. customers. Requisition Processing: DoD M (MILSTRIP) applies to all phase of supply support for FMS, with slight differences. FMS requisitions may be prepared and submitted by FMS countries. FMS requisitions are then transmitted to the applicable DoD International Logistics Control Officer(s) for review and control before being passed on to the appropriate supply point (DLA or GSA). 57

58 Defense Acquisition University NEW online course at DAU.gov GSA Global Supply: Your Reliable Government Source Continuous Learning Module – 2 CLPs Available Summer 2012 – Updates available at 58

59 SUPPORTING THE CUSTOMER GSA Global Supply 59

60 GSA Global Supply – CENTCOM Support In 2009, GSAs Eastern Distribution Center (Burlington, NJ) was internally recognized for having passed the $1 Billion mark in cumulative support to CENTCOM warfighter support operations. GSAs impressive theatre support include over 4,000 sea van containers of supplies moving into Afghanistan annually pushing a range of $100M to over $300M of supplies each year. From December 2004, until the 2010 ramp down of that facility, GSA joined DLA in a forward stock operation in Kuwait. GSA contributed to more efficient operations in Iraq and generated millions of cost-avoidance dollars that would have been spent had product been forced to ship by air from the United States. GSA, DLA, and USTRANSCOM were recognized in 2009 with the Supply Chain Operational Excellence (SCOR) award from DOD for improvements and cost savings in global supply operations. GSA played a major part in savings of $45- $90M recognized as a part of the SCOR award. 60

61 GSA Global Supply – Deployment Support Team (DST) CENTCOM In Fall 2009, GSA deployed its first representative to Kandahar, Afghanistan to provide logistics coordination support to US Forces in that area. The GSA presence has grown since 2009, with the 5 th deployment team now serving its six-month rotational assignment and a 6 th team preparing to travel in June of The GSA team focuses on three primary objectives: (1) Reviewing DOD supply requirements to identify and more quickly channel requests for GSA support; (2) monitoring urgent supply needs and expediting the supply chain;; and (3) representing GSA in higher level DOD planning and operations. GSA has humbly received recognition and praise at the highest levels of the DLA and the broader SOS logistics community for this deployment initiative. Six representatives now serve in Afghanistan at Bagram AFB, Camp Phoenix (Kabul); Kandahar, Camp Leatherneck; Kuwait at Camp Arifjan; and with the Theater Joint Sustainment Contracting Command at Camp As Sayliyah (Qatar). 61

62 U.S. General Services Administration For More Information: Sara Schulz


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