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© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. FISPA Annual Conference Atlanta,

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Presentation on theme: "© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. FISPA Annual Conference Atlanta,"— Presentation transcript:

1 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. FISPA Annual Conference Atlanta, Georgia AT&T Mobility - Fred Roper & Mark Pearce July, 2013

2 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Mobility Account team 2 Rick Chapes Director of Sales AT&T - Wholesale Solutions / ISP Fred Roper Strategic Account Manager Sivam Namasivayam System Engineer (510) Mark Pearce Mobility Applications Consultant Ken Fichter Strategic Account Manager Chris Vicens Sales Manager Rob Dapkiewicz Vice President – AT&T Wholesale Solutions Lisa Whiteside Director of Sales AT&T Mobility / Wholesale Solutions

3 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 3 ©2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. National Business Ordering Monday – Friday (7 AM to 7 PM Central Time) Authorized Order Placers can call to order new service, process upgrades, migrate their service, order accessories, check the status of their orders, as well as process returns or exchange on their equipment (ordered within 30 days). National Business Services/Select Care (NBS) Voice Support Monday – Friday - (8:30 AM to 8:30 PM Eastern Time) National Business Services provides specialized business care services to support the wireless management needs of program administrators (Telecom Managers and Key Contacts). Contact NBS Voice Support for rate plan changes, address changes, upgrades, billing questions, account splits/consolidations, suspend/cancel, basic WIN support, problem resolution. NBS - International Wireless Care from domestic location or from International location 24 Hours a Day, 7 Days a Week International Wireless Care provides 24x7 support. Provides voice and data technical assistance to international roaming customers. Premier Support Center (866) Mon-Fri 8:00 am to 8:00 pm Premier Web Technical Issues/ Web site issues. The Wireless Management Center has a comprehensive set of web based management tools designed to increase productivity, enable controls and manage wireless costs. Business End User Care or 611 from a wireless phone 24 Hours a Day, 7 Days a Week Business End User Care supports business end users. Our knowledgeable BEUC Representatives provide customized service and have access to your company's profile - including AT&T Mobility programs, pricing, and offers specific to your company. BEUC can assist with service and/or account level changes, billing inquiries, technical support, equipment orders, and overall wireless information. Change of Financial Responsibility , option #2, option #5 Monday – Friday (7 AM to 7 PM Central Time) The Change of Financial Responsibility team supports requests from Nationally Contracted Customers who need to change financial responsibility from corporate liability to employee liability. Company must submit permission in advance for release of wireless number. Warranty Exchange: (800) Warranty Exchanges after 30 days AT&T Mobility Resources Guide

4 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. FISPA – master agreement o Member Companies – participation agreement Benefits and Offers o Monthly service discounts (varies by product) o Applicable for voice, data & messaging products o Equipment discounts / free devices o Online portal for adds, moves, changes and billing Members can select any Mobility product / service offering Currently negotiating agreement with FISPA M2M / WWAN o Separate agreement negotiated with each member company o M2M / WWAN – primary / fail over capabilities FISPA - AT&T Program Overview 4

5 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Mobility Voice & Data Rate Plan Overview 5

6 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Mobile Share voice, text and data plans 6 Flexible data plans to accommodate usage requirements o 24 groups per account Unlimited voice and text (SMS, MMS) included Add features as needed to individual mobiles o e.g., international roaming, ePTT, navigation

7 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Mobile Share data plans 7 Data only devices Flexible data plans to accommodate usage requirements o 24 shared groups per account Add features as needed to individual mobiles o e.g., international roaming

8 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Pooled Voice Plans 8 Manage voice usage across the enterprise o Balance high usage with low usage o Eliminate domestic overages Add features as needed to individual mobiles o e.g., international roaming; ePTT; messaging

9 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Pooled Data Plans 9 Data only devices Manage data usage across the enterprise o Balance high usage with low usage o Eliminate domestic overages o New – 10 GB data plan option Add features as needed to individual mobiles o e.g., international roaming

10 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Individual Data Plans 10 Options to accommodate all users o Smartphones, tablets, data modems o Tethering / Hotspot capabilities Add features as needed to individual mobiles o e.g., international roaming

11 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. The AT&T 4G / LTE Network Expanding, Evolving and Innovating… Enabling You to Transform Your Business This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

12 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Cautionary Language Concerning Forward-Looking Statements Information set forth in this presentation contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results might differ materially. A discussion of factors that may affect future results is contained in AT&Ts filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this presentation based on new information or otherwise. Safe Harbor Statement 12

13 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Mobile Device Evolution Driving Data Growth More capable Smartphones means more engagement with devices 13 AT&T has experienced unprecedented mobile Internet growth … 25,000% wireless data increase over last 5 years Phone Calls Limited Web Browsing Complex Applications Streaming Video Extension of Office PC Smartphones, Branded Computing Devices, and Emerging Devices Legacy Mobile DevicesTodays Mobile Devices

14 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 14 >$98 billion invested in our wire line and wireless networks over the past five years ( ) In 2012, invested nearly $20 billion, including more than 160,000 wireless network improvements Expect to invest in the range of $21 billion in 2013 In 2012, announced three year $14B investment plan with Project Velocity IP ( ) Investment Investing in Our Future…and Yours Evolving the network to provide you the best mobile Internet experience

15 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T 4G LTE reaches more than 200 million people* - More than double number of people covered in 2012 (vs. year-end 2011) - Expect to cover 300M people by year-end G network covers more than 292 million people - Nations largest 4G network - Virtually 100 percent of AT&Ts wireless network covered by HSPA+ - Over 90 percent of mobile data traffic runs over enhanced backhaul Customers still have access to fast 4G speeds with HSPA+ when they go outside of a 4G LTE area Now Available in 325 Markets * Limited 4G LTE availability in select markets. 4G speeds are delivered by HSPA+ (with enhanced backhaul) or LTE, where available. Compatible device and data plan required. LTE is a trademark of ETSI. Learn more at att.com/network. The Nations Fastest 4G LTE Network Dual-layered 4G technologies for the best overall broadband experience 15

16 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 16 Higher peak data rates More efficient use of spectrum Increased number of simultaneously active subscribers Improved performance at the cell edge LTE - Advanced Advancing and Evolving the AT&T 4G Network AT&T plans to begin deployment of LTE-Advanced in 2013 Features Carrier Aggregation Heterogeneous Network Topology Advanced MIMO

17 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Augmenting Your Wireless Access Experience Providing you flexible network access methods for enhanced coverage 17 Nations largest Wi-Fi network* Deployed Wi-Fi hotzones with expansion plans 30K – plus domestic Hotspots Targeting locations that typically experience high- volume data usage with distributed antenna systems *Largest based on branded and operated hotspots. Wi-Fi enabled device required AT&T Wi-Fi AT&T Antenna Solutions

18 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Final Thoughts 18 Meeting our Customers Demands Continuing investment Driving innovation Advancing network enhancements Increasing quality Improving the end to end business experience AT&T - The nations fastest 4G LTE network.

19 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Mobile Applications M2M / WWAN Mobile Resource Management Business Messaging Enhanced Pushed to Talk (ePTT) Mobile Device Management 19

20 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Driving Innovation – Broadest Mobility Portfolio Available Transforming your business by mobilizing your business processes 20 AT&T Foundry innovation centers - environments designed to foster collaboration and improve project cycle time from idea to market by threefold Field Service Solutions Critical Communications Mobile Professional Services Mobile Applications and Services Mobile Marketing and Messaging Machine to Machine mHealth Mobile Enterprise Management Communications and Collaboration

21 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Mobile Application Alliance Engagement Model DevCentral Certified Joint Sales & Marketing VAR AT&T Network Integration (NI) Third party application certified through devCentral Minimum requirement for any sales and marketing engagement Certified network compatible devices. Joint sales and marketing engagements and client support AT&T bills for wireless services Third party bills for application and/or professional services Formal co-sell relationships through IMAP (alliances drive AT&T activations) AT&T sells end-to-end managed (often hosted) solutions for clients AT&T may add value to offer AT&T bills for software / device AT&T provides tier 1 support Vendor packages the end-to-end solution; acts as a reseller of AT&T services; works in isolation from AT&T channels AT&T packages applications, and or professional services in custom bill. Supplier provides solution to customer. Software + Device + Bill + Support = Solution

22 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Page 22 Challenges: To get connectivity where and when needed To maintain reliable network connectivity To build a cost effective solution Wireless WAN Connectivity provides: Diverse, cost-effective backup for data applications Good ISDN alternative for T1 backup Quick deployment for new applications, remote locations, or mobile workers Consistent network connectivity Primary connectivity for low-bandwidth / telemetry applications Devices to meet specific application needs Wireless WAN Connectivity Service: Solutions to Meet Business Requirements AT&T provides customers the benefit of integrated wireless and wire line primary and backup connectivity solutions through a single provider.

23 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Page 23 AT&T Mobility Network Primary WWAN Connection 312 Cellular Enabled Router Standard Router Primary Connection Backup Connection WWAN Router connects remote devices to cellular IP Network Traffic is sent across high- speed cellular IP network Remote locations connect to host applications AT&T Mobility Network Primary WAN Backup WWAN Connection Wireless WAN Cellular Connectivity to Corporate Resources and Applications

24 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Mobile Resource Management Use intuitive web portal for access to detailed location maps, tracking, alerts, and both real time & historical reports. Features of Mobile Solution: GPS tracking and reporting including geofences and alerts Wireless forms with barcode capability Job dispatching Wireless timecards for individuals and teams Signature and image capture for proof of delivery GPS Navigation Automated reporting and safety alerts Potential Benefits: Improve productivity by routing workers appropriately or improving workflows Control costs by simplifying and improving time and labor management or by replacing paper-based processes with customized wireless forms Show compliance and meet regulatory needs Providing workforce management tools that enhance the productivity of mobile workers. TeleNav Track Premium includes mobile forms for capturing information. 24

25 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Business Messaging Compatibile with a wide range of applications, devices and solutions Features of Mobile Solutions: Delivery confirmation & longer msgs 24/7 Enterprise Technical Support 2-way group notification & response Use with all AT&T devices w/ SMS Connect via SNPP, WCTP, SMTP, TAP Connect w/ VPN, frame relay or MPLS* Integrates easily with most applications Potential Benefits: Enables large group notification via SMS without spam controls Provides delivery confirmation Price: $9.99 per user /month for unlimited messages or $3.00 per user /month for basic access (recipient pays for each message)* 25 xxx Enhanced Enterprise Grade Messaging Platform

26 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Enhanced Push-To-Talk Compatibile with a wide range of applications, devices and solutions Features of ePTT: Large contact lists - up to 1,000 contacts Group calling - up to 250 people simultaneously with the push of a button Broad selection of smartphones, rugged phones and specialty devices Talk and use productivity applications simultaneously See whos available to talk immediately with AT&T Enhanced PTTs presence status indicators Supervisors can override PTT calls to communicate important to their teams Access to AT&Ts 3G, 4G and 4G LTE networks Use mobile applications, GPS or cameras on your phones during PTT calls Potential Benefits: Save time on calls Integrate with MRM and fleet solutions for improved productivity Replace EOL iDen solution 26 xxx Communicate Instantly with ePTT

27 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 27 Good for Enterprise TM from AT&T Features for Mobile Solutions: Good Mobile Messaging Good Mobile Control Good Mobile Access Potential Benefits: Secure device management through portal or web console Overcome security concerns with Good Technologys Containerization to keep enterprise data separate from personal data Helps companies integrate various devices into the corporate space to reduce IT breaches and increase productivity Price: Pricing is based software server purchase, tiered Client Access Licenses needed, and related Support Options chosen An Enterprise Data plan is required with this solution Good for Enterprise TM from AT&T is a secure messaging and mobility device management solution. Good for Enterprise can be used on handheld devices and tablets with a variety of OSs including iOS, Android, Symbian, and Windows Mobile 6.5 (Good for Enterprise Application) Good for Enterprise is applicable to all business segments Usually 50+ users, but there are no restrictions Average deployment is 500+ users Vertical Markets that are a Good fit include: Federal Government Local/State Government Healthcare Education Finance

28 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 28 AT&T Enterprise Mobile Device Management – Mobile Iron Features for Mobile Solutions: Multi-OS, multi-carrier device management Advanced Security Remote Control Provision, configure and troubleshoot with minimal user interruption Potential Benefits: Get smartphone operations under control Protects sensitive corporate data on smartphone devices Monitors and prevents unauthorized devices from accessing the corporate network Price: ~$4 - $7 per month per subscriber; Professional services (installation, training) starts at $3000 Making Smartphones Enterprise Ready Application Management Security Management Enterprise Management Loss & Theft Management Expense Management Remote Management

29 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Personal Space Personal side stays personal AT&T Toggle - Advanced Mobile Workspace Management Solution 29 Separates, protects and manages a corporate Workspace on an employees personal Android device (Smartphones, Tablets) regardless of carrier Dual Mode One Device Business Mode Controlled by the Business Not touched by the business Personal activities remain private Protected access to personal apps: –Social media –Multi media downloads – accounts –Shopping sites –Gaming AT&T Toggle Toggle Workspace Controlled by the Business Encrypted , contact and other EAS features Prevent apps from writing to SD card Access to corporate-approved applications PIN/Password protected workspace and applications Remote wipe only Toggle workspace Highly Secure storage and policy- based secure networking Corporate policy management via the Toggle Administrative Management Console

30 This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 30 Q & A


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