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MAINTAINING SERVICE AND MORALE DURING TRANSITIONS Margie Navarre Saaf Borrower Services Manager Madison Public Library

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Presentation on theme: "MAINTAINING SERVICE AND MORALE DURING TRANSITIONS Margie Navarre Saaf Borrower Services Manager Madison Public Library"— Presentation transcript:

1 MAINTAINING SERVICE AND MORALE DURING TRANSITIONS Margie Navarre Saaf Borrower Services Manager Madison Public Library

2 PREPARING FOR A NEW ILS (INTEGRATED LIBRARY SYSTEM) Goodby Dynix, Hello Koha Old ILS - Dynix – 17 years) -New ILS – Koha - approved in 2008.

3 PREPARING FOR A NEW ILS (INTEGRATED LIBRARY SYSTEM) Training, Training, and More Training Group training with SCLS staff Checklists Webinars Sandbox

4 PREPARING FOR A NEW ILS (INTEGRATED LIBRARY SYSTEM) Communication with Staff (You cant communicate too much) Timelines 4/5/2011 Last day to modify copy records on Dynix 4/5/2011 Last day for Serials checkin on Dynix 4/13/2011 Last date to add, modify and delete patron records 4/14/2011 Last day to circulate on Dynix 4/14/2011 Last day to place holds by staff and patrons on Dynix 4/15/2011-4/16/2011 LINKcat down

5 PREPARING FOR A NEW ILS (INTEGRATED LIBRARY SYSTEM) Talking Points Why did we switch? – The old software, which was used for 17 years, is now obsolete and no longer supported – The hardware that the old software was hosted on will reach end of life at the end of June 2011 – Because we're not locked into a single vendor to update and develop the software, open source will allow LINKcat to evolve and grow in ways we could never consider before Why is this upgrade such a big deal? Dont you just install the software? – SCLS is one of the most complex organizations to choose an open source library software system – Moved nearly 3.4 million records from the 41 participating member libraries to the new system

6 PREPARING FOR A NEW ILS (INTEGRATED LIBRARY SYSTEM) Know Your Staff Embrace Change Emotional Challenges with Change Cognitive Challenges with Change

7 GO LIVE! Knowledgeable Staff Present or Available by Phone Plenty of Staff Prioritize Tasks Back up Plan Using Humor and Treats to Manage Staff and the Public

8 KOHA TODAY Not Without Challenges Upgrades Continue Whats Next


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