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Jesse Neidigh James Davenport. We have 11 students and 4 staff in Student Affairs IT (SAIT) UM has a segmented IT model SAIT supports: Campus Residents.

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Presentation on theme: "Jesse Neidigh James Davenport. We have 11 students and 4 staff in Student Affairs IT (SAIT) UM has a segmented IT model SAIT supports: Campus Residents."— Presentation transcript:

1 Jesse Neidigh James Davenport

2 We have 11 students and 4 staff in Student Affairs IT (SAIT) UM has a segmented IT model SAIT supports: Campus Residents Students at large Staff Scope of Services UM has approximately 15,000 students Just over 3,000 residents in dorms and apartments About us…

3 ResNet 2010 Better relationships More recognition Students/university in general If you build it they will come…or not.

4 Re-branding Focus on marketing over notifications and postings Media Team Meetings Pros and cons: Learning experience for students on the team Students know what works ±Varied skills ±Different ideas\opinions Time commitment Added services for students Use of Existing Campus Resources How we built it…

5 Marketing themes or campaigns DEN (Dorm Edutainment Network) Mario Kart Tourney The 404 (Student Newsletter) UserNews (Staff Newsletter) UserNews Napkin Holders Theater Slides Paper Postings Facebook/Twitter Facebook Offer more troubleshooting/repair options Youtube videos Tech Fair What we built…

6 Marketing is a profession for a reason Mario Kart failed Social media hasnt played out like we expected 404 is a success UserNews is read Dorm entrance/exit postings are read Need to find a way to assess success/failures accurately Survey: barely got results What we learned…

7 New services are being used Consistent appointments Dont Know! We built it, did they show up?

8 Dell Certified employees Comparative reporting Find out what works Whats next?

9 Contact Info: Jim Davenport – Jesse Neidigh –


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