1. NUI Maynooth Residence Office
Living on Campus 2013/2014

2. The Residence Office
The Residence Office is situated in the Student Services building on the North Campus.
The staff can help you with many things including:
Payment of Rent
Room Allocations
Campus Occupancy Agreements
Discipline and Behaviour
Advice on communal living
Off Campus housing lists
Tenancy advice
Daily Drop-in Hours: Mon – Fri 10am-12pm, 2-4pm

3. The Apartments Reception
There is one Apartments Reception for all residents. It is beside the Village Apartments Office.
The Resident Assistant on duty in the reception can help you with many things including
Post collection
Wash tokens
Lockouts
General queries
Reporting of maintenance
Daily Drop In Hours:
Mon-Thurs: 10am-12pm, 2-4pm, 5-9pm.
Fri: 10am-12pm, 2-4pm

4. Resident Assistants (R.A.s)
Resident Assistants are students who live and work in the residences. They work in the apartments reception and are also on-call in the residences at night, at the weekends and over the Christmas and Easter holidays.
When the reception closes for the day (9pm Monday – Thursday and 4pm on a Friday) the R.A.s on-call are there to help you with many things including:
Medical emergencies
Welfare issues
Noise complaints
Lockouts
Maintenance Emergencies
The on-call numbers for the R.A.s are available from the apartments reception office or in your residences handbook.

5. Check-in: Before you Arrive
Have you printed off a copy of your occupancy agreement and returned a signed copy to the Residence Office?
Have you paid your deposit?
Have you paid your rent for semester one?
Have you read the list of check-in times to see when you can pick up your key?
Please note: You will need a copy of your deposit and rent receipts* or proof of payment and your campus occupancy agreement for check-in.
* Receipt for a bank draft or printout or the ‘successful payment’ page from the TCAS online booking system

6. Check-in: Where does it happen?
Check-in for all Residents on campus (Rye Hall, River Apartments & Village Apartments) will take place in the Apartments Reception.
The Apartments reception is beside the Village apartments office on the north campus.
Please note that you can only check-in and collect your key during one of the allotted times.
It will not be possible to gain access to your apartment before the 15th of September at 12pm.

7. Check-In: Sessions January 2014
It is possible to gain access to your apartment outside of these check-in times. From Monday 27th 5pm overnight please call or
Monday 27th January 2014: 9.30am – 5pm
Tuesday 28th January 2014: 9.30am – 5pm
Wednesday 29th January 2014: 9.30am – 5pm
Thursday 30th January 2014: 10am-12pm; 2-4pm
Friday 31st January 2014: 10am-12pm; 2-4pm

8. Check-in: When you get here
When you arrive at the apartment reception, please have your supporting documentation ready (CAO or student number, photo I.D., receipts/proof of payment, Medical Form & Occupancy Agreement). You can then visit the following check in stations:
Stations 1: Check documentation
Station 2: Sign in, collect handbook
Station 3: Collect your key card, smile for the camera
Please note that certain check-in times will be very busy and you may have to queue.

9. Moving In: What you need to bring
International apartments are supplied with a small supply of kitchen utensils and crockery. If you think you are missing items, please call into the reception for assistance.
Bedding (mattress cover, single duvet, pillow) is provided in international rooms. You will need to bring your own sheets.
Televisions: there will be a limited supply of televisions available for River and Rye for residents who can produce a valid television licence.

10. Inventory: What’s in each apartment
Area
Item
Rye
River
Village
Kitchen
Dish Drainer
·  
Dustpan and Brush
Fridge / freezer
General waste bin
Green recycling bin
Iron
Ironing board
Kettle
Microwave
Mop
Mop bucket
Sweeping brush
Toaster
Vacuum cleaner
Bedroom
Desklamp
Mattress
Mattress protector
Waste paper bin
Bathroom
Shower curtain
Toilet brush set

11. Healthy Living Apartments
There will be healthy living (HL) apartments from September 2013.
Low alcohol as well as smoke free
Green thinking
Commitment to clean and hygienic apartment living– Regular spot checks.
Community minded: consideration of flatmates and neighbours
Quiet, study orientated apartments.
Residents in apartments that retain HL status for the full year will be given a place to live on campus for the coming year (as long as they are still registered full time students). Places are limited.
Apartments can apply for HL status up to 1st October All residents in an apartment must sign up for HL status.

12. Communal Living: A Few Rules
All apartments on campus are non-smoking.
Residents who smoke in their apartments, or allow their guests to smoke inside their apartments, will be subject to disciplinary measures.
Pets are not allowed in the apartments.
Bicycles should not be stored inside your apartment as they may obstruct an evacuation route.
Do not overload electric circuits in apartments. The use of kettles and hot plates in bedrooms is not allowed.
Ball games are not to be played in and around the apartments.

13. Communal Living: Noise
It is very important that you are considerate of others when you are living on campus.
Remember that there are people who are trying to study and sleep, even if you are not.
Be conscious of noise levels at all times but particularly between the hours of 10.30pm at night and 8.30am in the morning.
If noise can be heard from outside the apartment or if what you are doing impacts on your flatmates’ sleep or study time, it is considered a noise disturbance.
Residents, or their guests, who are responsible for noise disturbances will be subject to disciplinary measures.

14. Communal Living: Cleaning
Keeping your apartments clean if the responsibility of all residents.
You are responsible for your own room (and en-suite bathroom if you have one).
All residents are responsible for cleaning communal areas: Kitchen, hall, boiler rooms and bathrooms if they are shared.
Do not let bins accumulate in your apartment. Agree on a rota with your flatmates for taking out the rubbish and recycling.
It is a good idea to arrange a rota for cleaning in the apartment each week. This should be done at the start of the year.
Sample cleaning and chore rotas will be available from the apartments reception at the start of the year.
Residents are also responsible for ensuring the apartment block is kept clear of rubbish and obstructions. 

15. Communal Living: Inspections
Your apartment will be inspected regularly during the year to check that it is being kept in a satisfactory condition to see if there has been any malicious damage.
Apartments that fail inspections will be re-inspected. If they do not pass the second time, all residents will be subject to disciplinary measures.
Any cleaning that has to be arranged to return an apartment back to a satisfactory condition will be charged to all residents in an apartment.
Cleaning will be judged on the following scale: 0 = spotless, 1 = ok, a light clean needed, 2 = not clean, 3 = unacceptable.
Apartments that receive a score of 2 or 3 qualify as a fail and will be re-inspected.
HL apartments must get a 0 or 1 on every inspection to retain HL status

16. Communal Living: Guests
Overnight Guests are allowed but must be authorised. To authorise a guest, sign them in at reception during drop-in hours before their overnight stay. Authorised guests can not be signed in after their stay.
Authorised guests must be over the age of 17.
Authorised overnight guests can stay occasionally, NOT every night of the week.
All flatmates must agree if a guest is staying overnight.
All guests must vacate the apartments by 11pm unless they are authorised to stay overnight.
Authorised guests cannot be left unaccompanied in the apartments after 11pm. They must stay in resident’s apartments after 11pm if they are in the residences.
Guests must sleep in resident’s bedroom, not in common areas.
You are responsible for your guests behaviour. If they break the rules, you are responsible.
NUIM is not responsible for providing additional requirements for authorised guests.

17. Communal Living: Diversity on Campus
Discrimination of any form is not tolerated in on campus accommodation.
Students living on campus are from all over the world and your flatmate may be someone from a different country, religion or ethnicity.
The experience of living with students from different cultures and countries make university life more interesting, so take advantage of the opportunity to make new friends from all walks of life.
You may live with a student with a disability. Sometimes a disability may be hidden.
Please be aware that any form of bullying is treated very seriously and may result in disciplinary action.
Make sure that you give everyone the time and respect they deserve.

18. Lockouts
Charge for Lockouts: There will be a €5 charge for all lockouts, day or night. Charges must be paid by using your mycard (student card) at the reception.
Look after your keycard like you would your bank card or student card.
If you lock yourself out during the day, you can get a single opening key from the reception during drop-in hours. These are keycards that allow you access to your block, apartment and bedroom once only.
If you lock yourself out outside of drop-in hours but before 9pm at night, you will have to wait until the office opens again to get a single opening key.

19. Lockouts Continued
If you are locked out after overnight or over the weekend, you can call the Resident Assistant on duty to let you in.
You must be at your apartment block when you ring for lockout assistance.
You will be asked for your name and room details on the phone. These must be provided.
You will also be asked to provide identification before you can be let into your may. Failure to show ID may result in you not being let into your room.
Abuse of the on-call system is taken seriously and will result in disciplinary measures.
If you lock yourself out over 4 times, a written warning will be issued to you by the Residence Supervisors.

20. Maintenance
Maintenance work in the apartments is carried out by Campus Services .
If you have a maintenance item that needs attention, please call into the apartments reception office to report it. Please call down in person as we may need to ask you some questions about the issue.
There are people available to help with Emergency maintenance items out of hours. Please contact the R.A.s if any of the following happens: fire, flood, no heat, no water, sewage ingress, someone stuck in a lift.

21. Damages
Any damage caused in the apartments will be charged to residents. Residents can pay for damage by using their mycard (student card) at the reception. Where the person responsible cannot be identified, damage will be charged to all residents in an apartment.
Residents are responsible for the payment of any damages caused by their guests.
A community charge will be applied to either an individual apartment or an entire block (as needed) when no resident claims responsibility for the following:
Malicious damage where repair work needs to be carried out.
Additional cleaning is needed to return an apartment or block to a satisfactory condition.

22. IT Network Access
Access to the University’s IT network in the apartments is wireless.
You will only be able to access the network once you have registered for your course and have been given your NUIM or SPCM logon and password.
Information on the wireless network can be found on the computer centre website:
Be very careful about what you put up on social networking sites or anywhere online. Please make sure you read the computer centre rules on responsible computer usage.

23. Collecting Post
Post is delivered to the apartments reception during the week.
It is up to you to check for post and collect any letters and packages yourself.
Post will only be given out to the addressee.
Registered letters and packages must be signed for by the addressee. They can be collected from the post room in the John Hume building Monday – Friday.
Uncollected post at the end of the year will be returned to sender.
Outgoing post is not accepted at the reception.

24. Doing Laundry
There are laundry facilities available to wash and dry your clothes.
You need washing and drying tokens to operate the machines.
Tokens are available to purchase in the reception offices.
You will have to provide your own detergent for washing.
Please follow the instructions for using the machines.
You will need your room key to gain access to the laundries.
Do not leave laundry unattended or in machines overnight.
There are Laundries in the following buildings:
River: Beside River reception, Hurley, Joyce, Killary, Liffey, Moy, Nore, Potters & Quilty
Rye: opposite block C
Village: Hargadon, Leavey, Mullin, Riordan

25. Heating and Energy Conservation
The River Apartments have gas heating. They also have a back up immersion for hot water if needed.
Rye Hall and the Village Apartments use electricity for heating and hot water.
Be Energy Conscious:
Switch off lights when you leave a room.
Don’t fill the kettle if you only need a small amount of water. Only boil as much water as you need.
Don’t have the heating temperature up too high.
Turn off the immersion if it is not needed to heat water.
Turn off electrical items rather than leave them on standby.
Try not to use too many electrical items between 5-7pm when most electricity is used nationally.

26. Security in the Apartments: 1
Do not leave doors open.
Make sure your bedroom door is locked, particularly when you are not home.
Check that the apartment door is closed behind you when you leave.
Do not leave block doors open or allow tailgating into buildings. If you don’t know the person, don’t let them in.
Do not leave windows open when you are not in, particularly on the ground floor.
Make sure your possessions are insured. The University and College do not provide insurance for your belongings.
Leave your valuables in a secure location; do not leave them on display.

27. Security in the Apartments: 2
Do not allow anyone into your apartment who you don’t know.
Do not walk home alone at night.
Do not allow your friends or flatmates to walk alone at night.
Please note that there are CCTV cameras in and around the apartments and throughout the North and South Campuses.
Campus Security can be contacted 24 hours a day on (01) or on extension 3929 from an internal phone.
Please visit to check out the Campus Watch booklet.

28. Fire Safety: 1
Familiarise yourself with the evacuation route for your building. There are notices in each block.
Do not tamper with the door closers at the top of the door. They are there to make sure that the door closes behind you to act as a barrier in the unlikely event of a fire.
Each apartment is equipped with a fire extinguisher and fire blanket. These are only to be used in the event of a fire.
In the event of a fire alarm activation, please evacuate the building in an orderly fashion. Do not stop to collect your belongings, wait for someone or use the lift.
There are fire drills each semester and you are expected to co-operate when they occur.

29. Fire Safety: 2
The following items are fire hazards and are not allowed:
Candles or any device that creates an open flame.
Chip pans.
Portable heaters.
Cookers or kettles in bedrooms.
Oil lamps.
Malicious tampering of any fire equipment or false activation of a fire alarm will result in disciplinary action.
Please visit the University’s Health and Safety page for advice on fire safety and medical emergencies:

30. Behaviour and Discipline
Follow the rules and you should be ok:
Parties are not allowed on campus.
Do not create noise on the grounds.
Do not vandalise or damage the buildings or contents.
Keep your apartment clean and in good shape.
Respect your flatmates and neighbours.
Co-operate with the staff and the resident assistants at all times.
Disciplinary measures include verbal & written warnings and notice to quit your place on campus. Disciplinary measures may result in you not being allowed to live on campus in future years.
Please read your Campus Occupancy Agreement and Residences Handbook for further details on discipline.

31. Your Welfare
Your welfare is very important. Make sure that that you look after your physical and mental health:
Sleep: make sure you get enough sleep. Go to bed early some nights.
Nutrition: eat properly. Don’t fall into the trap of living off take-aways.
Exercise: don’t forget to get moving (and running for the bus doesn’t count!)
Drink in moderation: don’t binge drink. Pace yourself. Do not pressure others to drink. Do not leave your drink unattended when you are out.
Contact the Students’ Union if you need advice.
Help and advice is also available from Student Services

32. How to Contact us Phone: (01) 708 3322 (Admin Office)
(01) (Reception)
Admin Office:
Reception:
Web:
Facebook: NUIM Residence Office