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Welcome to GWAVACon GroupWise Best Practices Dave Muldoon

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Presentation on theme: "Welcome to GWAVACon GroupWise Best Practices Dave Muldoon"— Presentation transcript:

1 Welcome to GWAVACon GroupWise Best Practices Dave Muldoon

2 GroupWise Best Practices Dave Muldoon: Independent Consultant (I dont work for Novell). Author of GroupWise Administration Made Easy series. (available at Novell Cool Solutions Author since Tech Editor of Novell GroupWise 7.0 User Guides Contributor to the GroupWise Advisor Magazine. GroupWise Advisor Summit Presentor (2004 & 2005). Have been working with GroupWise for over 7 years. Supporting multiple GroupWise environments; small implementations to single systems totaling over 19,000 users. About your presenter…

3 GroupWise Best Practices What Every GroupWise Admin should know about their system. Arrive at work and be able to identify: What agents system contains (Domains, Gateways and Post Offices) How the system is currently performing There should be no surprises Standards; use em, know em - How they effect your system. Mailbox retention, message size restrictions, times of events, scheduled events. GWCheck Health

4 GroupWise Best Practices Trending your system Alerts, uptime, downtime Monitoring http and other utilities monitoring_gw.html

5 GroupWise Best Practices Tuning your GroupWise system for maximum output. Trending – what can you identify to increase reliability and output. Over-utilization and under-utilization Version control issues Oops in key files GWIA – inbound AND outbound fault tolerance Multiple Web Access Agents – Tay Kratzer h_availability.pdf Server Tuning - Novell

6 GroupWise Best Practices Tuning your GroupWise system for maximum output. Scheduled Events: Nightly Structure, Fix problems Weekly Contents, Fix problems Scheduled Event Timings Dont overlap processes if possible 7 day outline Size Limitations Configurable via link configuration and client options

7 GroupWise Best Practices Know when POA scheduled events are running, document it.

8 GroupWise Best Practices Know your backup/restore process – what can be restored.

9 GroupWise Best Practices Getting the most from Console One Administration. Added column functionality Path to Domain (.consoleone folder) Administering Domains on NT/2000/03 Connecting/mapping a drive first Diagnostics Record Enumerations Display object

10 GroupWise Best Practices Getting the most from Console One Administration. Enabling/Disabling snap-ins Import/Export and AD System Preferences Internet Addressing Default Passwords Restrict system operations to primary domain

11 GroupWise Best Practices Knowing the realtime pulse of your GroupWise system. (RedLine) By using all of the items discussed, you should be able to periodically know the realtime pulse of the system. Set aside time to review your system for the following: Performance Tuning and Optimization High availability and fault tolerance Health Checks Monitoring review and updates

12 GroupWise Best Practices Knowing the realtime pulse of your GroupWise system. (RedLine) By using all of the items discussed, you should be able to periodically know the realtime pulse of the system. Set aside time to review your system for the following: Performance Tuning and Optimization High availability and fault tolerance Health Checks Monitoring review and updates

13 GroupWise Best Practices Tools, Tips and Tricks Beyond Compare2 – Compare files or directories (www.scootersoftware.com) CleanIT – GroupWise client remover (www. essentials.ca) FileMon – Monitor file activity on Windows box (www.sysinternals.com) RegMon – Monitor registry hits on Windows box (www.sysinternals.com) TDIMon – Monitor L4 data (TCP, UDP) (www.sysinternals.com) TextPad – Simple but powerful text editor (www.textpad.com) TEL – Simple telnet program For Netware (www.xtras.com) ToolBox – NW NLM that lets you use DOS cmds at server prompt (www.novell.com/coolsolutions/tools)

14 GroupWise Best Practices Tools, Tips and Tricks Console One snapins – Arrange Columns (www.novell.com) GW bit Client – GroupWise client (www.novell.com) AD – GroupWise 4.1 Administration program (support.novell.com/filefinder) Archive FID Editor – Edit FID in archive user.db (www.novell.com/coolsolutions/tools) HashIT – Identify ofwork\ofdirect\ directories (www.novell.com) Password Changer – Mass GW Password changer (www.jrbsoftware.com) PostMaster – Crack GW Headers of mail msg. (use MTA Message Tracking instead) (www.novell.com) Spammer – Simple GW Mass mailer – test tool (www.novell.com/coolsolutions/tools) GW Coolsolutions - novell.com/coolsolutions/gwmag

15 GroupWise Best Practices Tools, Tips and Tricks Nexic AcctManager – Run GW on different users (www.nexic.com) GWIP – Check IP address and port connection (www.novell.com) GWMBSize – Pull reports from GWCHECK logs (www.novell.com/coolsolutions/tools) GroupWise Monitor Agent (GWMON.EXE) (comes with GroupWise 6.5 and above) GWAVA Freeware Foundation Utilities (www.gwava.com) AbControl – Import/Export/Search/Replace NAB (www.fronteri.com/gwfreeutils.htm) AbShare – Import/Export Shared Address Bk. (www.fronteri.com/gwfreeutils.htm) CalCreate – Import/Export Calendar -> XML (www.fronteri.com/gwfreeutils.htm) GWAVAsig – Add signature to SMTP outbound (www.gwava.com) ProxySguff – Import Proxy rights (www.fronteri.com/gwfreeutils.htm) RuleCreate – Import Rules (www.fronteri.com/gwfreeutils.htm)

16 GroupWise Best Practices Tools, Tips and Tricks Macro Recorder – Powerful Win macro recorder (www.kratronics.com) Quick TID – FAST Novell TID lookup tool (www.novell.com/coolsolutions/tools) SuperScan – Nifty port scanner (www.foundstone.com) XP Power Toys – Usefull tools for Windows XP (www.microsoft.com) dnsreport.com – Is your DNS setup properly?

17 GroupWise Best Practices Great Web Sites for GroupWise

18 GroupWise Best Practices Vendors There are tons of tools and products for GroupWise GroupWise is not a dead product. You just need to know where to look.

19 GroupWise Best Practices Final Note GroupWise is a very mature, stable product Take a little time to tune and maintain your GroupWise system, and it will basically run itself. Use the right tools to know the pulse of your system. Be creative on how to use the previous tips and tools in your environment. Look for 3rd party solution to business needs that may not be out of the box solutions.

20 GroupWise Best Practices Thank You! Dave Muldoon


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