1. GroupWise Best Practices
Welcome to GWAVACon
GroupWise Best Practices
Dave Muldoon

2. GroupWise Best Practices
About your presenter…
Dave Muldoon:
Independent Consultant (I don’t work for Novell).
Author of “GroupWise Administration Made Easy” series. (available at
Novell Cool Solutions Author since 2002.
Tech Editor of Novell GroupWise 7.0 User Guides
Contributor to the GroupWise Advisor Magazine.
GroupWise Advisor Summit Presentor (2004 & 2005).
Have been working with GroupWise for over 7 years. Supporting multiple GroupWise environments; small implementations to single systems totaling over 19,000 users.
GWAVA brought me to provide some basic GroupWise administration information as I’ve recently written a book on the opic.

3. GroupWise Best Practices
What Every GroupWise Admin should know about their system.
Arrive at work and be able to identify:
What agents system contains (Domains, Gateways and Post Offices)
How the system is currently performing
There should be no surprises
Standards; “use ‘em, know ‘em” - How they effect your system.
Mailbox retention, message size restrictions, times of events, scheduled events.
GWCheck Health
NOTE: Client options set to auto-archive are not managed through this process. That is driven by the GroupWise client application at login. This is because the POA does not always have access to the archive path that the user has configured for the archive - a good example of this is a user’s local drive. A POA would not have access to this location to store files.

4. GroupWise Best Practices
Trending your system
Alerts, uptime, downtime
Monitoring
http and other utilities

5. GroupWise Best Practices
Tuning your GroupWise system for maximum output.
Trending – what can you identify to increase reliability and output.
Over-utilization and under-utilization
Version control issues
“Oops” in key files
GWIA – inbound AND outbound fault tolerance
Multiple Web Access Agents – Tay Kratzer
Server Tuning - Novell

6. GroupWise Best Practices
Tuning your GroupWise system for maximum output.
Scheduled Events:
Nightly Structure, Fix problems
Weekly Contents, Fix problems
Scheduled Event Timings
Don’t overlap processes if possible
7 day outline
Size Limitations
Configurable via link configuration and client options

7. GroupWise Best Practices
Know when POA scheduled events are running, document it.

8. GroupWise Best Practices
Know your backup/restore process – what can be restored.

9. GroupWise Best Practices
Getting the most from Console One Administration.
Added column functionality
Path to Domain (.consoleone folder)
Administering Domains on NT/2000/03
Connecting/mapping a drive first
Diagnostics
Record Enumerations
Display object

10. GroupWise Best Practices
Getting the most from Console One Administration.
Enabling/Disabling snap-ins
Import/Export and AD
System Preferences
Internet Addressing
Default Passwords
Restrict system operations to primary domain

11. GroupWise Best Practices
Knowing the realtime pulse of your GroupWise system. (RedLine)
By using all of the items discussed, you should be able to periodically know the realtime pulse of the system.
Set aside time to review your system for the following:
Performance Tuning and Optimization
High availability and fault tolerance
Health Checks
Monitoring review and updates

12. GroupWise Best Practices
Knowing the realtime pulse of your GroupWise system. (RedLine)
By using all of the items discussed, you should be able to periodically know the realtime pulse of the system.
Set aside time to review your system for the following:
Performance Tuning and Optimization
High availability and fault tolerance
Health Checks
Monitoring review and updates

13. GroupWise Best Practices
Tools, Tips and Tricks
Beyond Compare2 – Compare files or directories (
CleanIT – GroupWise client remover (
FileMon – Monitor file activity on Windows box (
RegMon – Monitor registry hits on Windows box (
TDIMon – Monitor L4 data (TCP, UDP) (
TextPad – Simple but powerful text editor (
TEL – Simple telnet program For Netware (
ToolBox – NW NLM that lets you use DOS cmds at server prompt (

14. GroupWise Best Practices
Tools, Tips and Tricks
Console One snapins – Arrange Columns (
GW bit Client – GroupWise client (
AD – GroupWise 4.1 Administration program (support.novell.com/filefinder)
Archive FID Editor – Edit FID in archive user.db (
HashIT – Identify ofwork\ofdirect\ directories (
Password Changer – Mass GW Password changer (
PostMaster – Crack GW Headers of mail msg. (use MTA Message Tracking instead) (
Spammer – Simple GW Mass mailer – test tool (
GW Coolsolutions - novell.com/coolsolutions/gwmag

15. GroupWise Best Practices
Tools, Tips and Tricks
Nexic AcctManager – Run GW on different users (
GWIP – Check IP address and port connection (
GWMBSize – Pull reports from GWCHECK logs (
GroupWise Monitor Agent (GWMON.EXE) (comes with GroupWise 6.5 and above)
GWAVA Freeware Foundation Utilities (
AbControl – Import/Export/Search/Replace NAB (
AbShare – Import/Export Shared Address Bk. ( CalCreate – Import/Export Calendar -> XML ( GWAVAsig – Add signature to SMTP outbound (
ProxySguff – Import Proxy rights (
RuleCreate – Import Rules (

16. GroupWise Best Practices
Tools, Tips and Tricks
Macro Recorder – Powerful Win macro recorder (
Quick TID – FAST Novell TID lookup tool (
SuperScan – Nifty port scanner (
XP Power Toys – Usefull tools for Windows XP (
dnsreport.com – Is your DNS setup properly?

17. GroupWise Best Practices
Great Web Sites for GroupWise

18. GroupWise Best Practices
Vendors
There are tons of tools and products for GroupWise
GroupWise is not a dead product. You just need to know where to look.

19. GroupWise Best Practices
Final Note
GroupWise is a very mature, stable product
Take a little time to tune and maintain your GroupWise system, and it will basically run itself.
Use the right tools to know the pulse of your system.
Be creative on how to use the previous tips and tools in your environment.
Look for 3rd party solution to business needs that may not be out of the box solutions.

20. Thank You! GroupWise Best Practices Dave Muldoon