Presentation on theme: "GroupWise Best Practices"— Presentation transcript:
1 GroupWise Best Practices Welcome to GWAVAConGroupWise Best PracticesDave Muldoon
2 GroupWise Best Practices About your presenter…Dave Muldoon:Independent Consultant (I don’t work for Novell).Author of “GroupWise Administration Made Easy” series. (available atNovell Cool Solutions Author since 2002.Tech Editor of Novell GroupWise 7.0 User GuidesContributor to the GroupWise Advisor Magazine.GroupWise Advisor Summit Presentor (2004 & 2005).Have been working with GroupWise for over 7 years. Supporting multiple GroupWise environments; small implementations to single systems totaling over 19,000 users.GWAVA brought me to provide some basic GroupWise administration information as I’ve recently written a book on the opic.
3 GroupWise Best Practices What Every GroupWise Admin should know about their system.Arrive at work and be able to identify:What agents system contains (Domains, Gateways and Post Offices)How the system is currently performingThere should be no surprisesStandards; “use ‘em, know ‘em” - How they effect your system.Mailbox retention, message size restrictions, times of events, scheduled events.GWCheck HealthNOTE: Client options set to auto-archive are not managed through this process. That is driven by the GroupWise client application at login. This is because the POA does not always have access to the archive path that the user has configured for the archive - a good example of this is a user’s local drive. A POA would not have access to this location to store files.
4 GroupWise Best Practices Trending your systemAlerts, uptime, downtimeMonitoringhttp and other utilities
5 GroupWise Best Practices Tuning your GroupWise system for maximum output.Trending – what can you identify to increase reliability and output.Over-utilization and under-utilizationVersion control issues“Oops” in key filesGWIA – inbound AND outbound fault toleranceMultiple Web Access Agents – Tay KratzerServer Tuning - Novell
6 GroupWise Best Practices Tuning your GroupWise system for maximum output.Scheduled Events:Nightly Structure, Fix problemsWeekly Contents, Fix problemsScheduled Event TimingsDon’t overlap processes if possible7 day outlineSize LimitationsConfigurable via link configuration and client options
7 GroupWise Best Practices Know when POA scheduled events are running, document it.
8 GroupWise Best Practices Know your backup/restore process – what can be restored.
9 GroupWise Best Practices Getting the most from Console One Administration.Added column functionalityPath to Domain (.consoleone folder)Administering Domains on NT/2000/03Connecting/mapping a drive firstDiagnosticsRecord EnumerationsDisplay object
10 GroupWise Best Practices Getting the most from Console One Administration.Enabling/Disabling snap-insImport/Export and ADSystem PreferencesInternet AddressingDefault PasswordsRestrict system operations to primary domain
11 GroupWise Best Practices Knowing the realtime pulse of your GroupWise system. (RedLine)By using all of the items discussed, you should be able to periodically know the realtime pulse of the system.Set aside time to review your system for the following:Performance Tuning and OptimizationHigh availability and fault toleranceHealth ChecksMonitoring review and updates
12 GroupWise Best Practices Knowing the realtime pulse of your GroupWise system. (RedLine)By using all of the items discussed, you should be able to periodically know the realtime pulse of the system.Set aside time to review your system for the following:Performance Tuning and OptimizationHigh availability and fault toleranceHealth ChecksMonitoring review and updates
13 GroupWise Best Practices Tools, Tips and TricksBeyond Compare2 – Compare files or directories (www.scootersoftware.com)CleanIT – GroupWise client remover (www. essentials.ca)FileMon – Monitor file activity on Windows box (www.sysinternals.com)RegMon – Monitor registry hits on Windows box (www.sysinternals.com)TDIMon – Monitor L4 data (TCP, UDP) (www.sysinternals.com)TextPad – Simple but powerful text editor (www.textpad.com)TEL – Simple telnet program For Netware (www.xtras.com)ToolBox – NW NLM that lets you use DOS cmds at server prompt (www.novell.com/coolsolutions/tools)
14 GroupWise Best Practices Tools, Tips and TricksConsole One snapins – Arrange Columns (www.novell.com)GW bit Client – GroupWise client (www.novell.com)AD – GroupWise 4.1 Administration program (support.novell.com/filefinder)Archive FID Editor – Edit FID in archive user.db (www.novell.com/coolsolutions/tools)HashIT – Identify ofwork\ofdirect\ directories (www.novell.com)Password Changer – Mass GW Password changer (www.jrbsoftware.com)PostMaster – Crack GW Headers of mail msg. (use MTA Message Tracking instead) (www.novell.com)Spammer – Simple GW Mass mailer – test tool (www.novell.com/coolsolutions/tools)GW Coolsolutions - novell.com/coolsolutions/gwmag
15 GroupWise Best Practices Tools, Tips and TricksNexic AcctManager – Run GW on different users (www.nexic.com)GWIP – Check IP address and port connection (www.novell.com)GWMBSize – Pull reports from GWCHECK logs (www.novell.com/coolsolutions/tools)GroupWise Monitor Agent (GWMON.EXE) (comes with GroupWise 6.5 and above)GWAVA Freeware Foundation Utilities (www.gwava.com)AbControl – Import/Export/Search/Replace NAB (www.fronteri.com/gwfreeutils.htm)AbShare – Import/Export Shared Address Bk. (www.fronteri.com/gwfreeutils.htm) CalCreate – Import/Export Calendar -> XML (www.fronteri.com/gwfreeutils.htm) GWAVAsig – Add signature to SMTP outbound (www.gwava.com)ProxySguff – Import Proxy rights (www.fronteri.com/gwfreeutils.htm)RuleCreate – Import Rules (www.fronteri.com/gwfreeutils.htm)
16 GroupWise Best Practices Tools, Tips and TricksMacro Recorder – Powerful Win macro recorder (www.kratronics.com)Quick TID – FAST Novell TID lookup tool (www.novell.com/coolsolutions/tools)SuperScan – Nifty port scanner (www.foundstone.com)XP Power Toys – Usefull tools for Windows XP (www.microsoft.com)dnsreport.com – Is your DNS setup properly?
17 GroupWise Best Practices Great Web Sites for GroupWise
18 GroupWise Best Practices VendorsThere are tons of tools and products for GroupWiseGroupWise is not a dead product. You just need to know where to look.
19 GroupWise Best Practices Final NoteGroupWise is a very mature, stable productTake a little time to tune and maintain your GroupWise system, and it will basically run itself.Use the right tools to know the pulse of your system.Be creative on how to use the previous tips and tools in your environment.Look for 3rd party solution to business needs that may not be out of the box solutions.
20 Thank You! GroupWise Best Practices Dave Muldoon