2 Meeting Outcomes Introductions Review the strategic planning process and timelineObtain feedback, suggestions and input regarding process, desired outcomes, and expectationsObtain input regarding the internal and external assessmentsClarify roles and responsibilities
3 Documents for Today’s Meeting Copy of this presentationProject planStrategic plan elements
4 Questions to ExploreIn the spirit of continuous improvement, what can we do differently in this planning cycle? How can the strategic plan be more actionable and useful for you and your department? What might be some of your hopes or concerns? What, if anything, has changed since June 2008?
5 Overall Expectations – Success Defined A strategic plan that is thematicFocus on strategy rather than a checklist of milestonesMethodology that it would be an ongoing process. What are the things we are going to do strategicallyCity Council has new ideas and direction for the org.Develop a global dashboard measuresEach employee needs to be able to see themselves in the plan. Need a broad strategic vision.
6 Guidelines for this process The strategic plan needs to:Reflect the driving mandate of community sustainabilityBe implemented via the comprehensive planGuide policy making for the City CouncilGuide decision making at all levels in the organizationStandardize communication based on agreed upon goals and performance measuresStart with the end in mind – how will we implementBe realistic, prioritized and resourced
11 Strategic Planning Framework Vision – Where we are going? (Envisioned Future) Mission – Why we are going there? (Our Purpose) Values – How we will guide our actions? (Principles) Goals – What do we want to accomplish over the next 5 years? Objectives – How we will accomplish our goals? Actions we need to take to accomplish our objectives? Measures/Targets – How we will know we are accomplishing our strategies?
12 Strategic Planning Elements Planning our community and neighborhoodsPreserving our existing neighborhoods, farmlands, parks, open space, recreation areas, natural beauty, energy resources and the environment.Creating safe, walkable, multi-modal communitiesEncourage community and stakeholder collaboration in planning and development decisionsFostering economic development and quality of life
13 Learn & Adapt Your Strategy Stakeholder, Citizen and Staff Engagement
14 Topics to Explore What do we mean by: Sustainability Smart growth New urbanismTransit-oriented developmentComplete streetsForm-based codes
15 Internal & External Assessments Available InformationAdditional InformationStrategic Plan: Acknowledging that we will continue/modify what worksVision 2040Strategic Planning Elements: From June 18th, Leadership WorkshopInternalLeadership surveyAll Staff surveyExternalCitizen surveyGeneral public outreachStakeholder forum
16 Leadership SurveyOverview: Questions developed to help define where the city stands today (in the midst of updating the strategic plan), how to assess external activities currently underway and where the gaps exist in between the two. Purpose: These qualitative (open-ended) questions will be the basis for developing quantitative questions for both staff & community surveys. Audience: Councilors, City Senior Leadership, Union Reps (City Manager and direct reports) Timeframe: April 6-10
17 All Staff SurveyOverview: Questions developed based on input from the leadership survey as well as benchmark questions from Malcolm Baldrige National Quality Award.Purpose: Engage staff in the planning process at the beginning as well as inform the process with all available internal perspectives.Audience: All City staffTimeframe: April 15th-30th
18 Citizen SurveyOverview: Due to the diverse nature of the Las Cruces community and the demands on everyone’s time, we recommend providing an online format to engage citizens.Purpose: Provide the opportunity for all citizens to engage in planning for the future of the City, resulting in quantitative data. NOTE: This is not intended to be a citizen satisfaction survey.Audience: All citizensTimeframe: April 15th-30th
19 General Public Outreach Overview: Due to the diverse nature of the Las Cruces community, we recommend creating the opportunity for citizens to provide input through an already existing public event.Purpose: Engage citizens by providing a non-traditional format to provide input into the planning process in a qualitative manner.Audience: All citizensTimeframe: April 12th
20 Stakeholder ForumOverview: To facilitate strategic decision making, we believe in engaging stakeholders who can help add informed, but diverse perspectives to the strategic issues/topics the City will need to address in the up coming plan.Purpose: Gather perspectives from stakeholders who are actively working in tandem, collaborative areas with the City.Audience: Stakeholders invited by Councilors; other government entities, etc.Timeframe: May 2nd-8th
22 Strategy SessionsPurpose: Establish the strategic direction based on data- based decision making, vet and discuss strategic issues/topics Who: Council Members When: Mid May Purpose: Establish the department goals to support City- wide goals Who: Directors When: Late May
24 Remaining Steps in the Process Aligning Your Resources:Identify human and financial resource needs to implement plan (Department directors)Establish performance measuresEvaluating Your Operations & Communicate Plan:Establish implementation methodology (Council and directors)Approve & communicate the plan (internal and external)Implementing & Assessing Your Strategy:Quarterly strategy updates