1. FEEDBACK Krista M. Johnson, MD

2. Overview Definition Examples of feedback Characteristics of effective feedback Skill practice

3. Goals 1) Develop the skills needed to give effective feedback to learners 2) Recognize the importance of effective feedback in clinical teaching 3) Improve your confidence in your ability to give effective feedback

4. Objectives 1) List and describe characteristics of effective feedback 2) Recognize effective and ineffective feedback behaviors via discussion of cases or videotape review of teaching 3) Demonstrate effective feedback teaching behaviors in a role play 4) Give colleagues feedback on their teaching behaviors in role play

5. Definition Definition Feedback –process by which the teacher provides learners with information about their performance for the purpose of improving their performance Stanford Faculty Development Program in Clinical Teaching

6. Definition Feedback –process by which the teacher provides learners with information about their performance for the purpose of improving their performance Stanford Faculty Development Program in Clinical Teaching

7. Characteristics of Effective Feedback Lets share some examples of feedback…

8. Characteristics of Effective Feedback SpecificBehavioralFrequencyTimelyPositive/Negative/PositiveLimited Stanford Faculty Development Program in Clinical Teaching Ende,J. JAMA 1983

9. Characteristics of Effective Feedback Self-assessment What do you do well? What would you like to work on? Learner reaction Action plan

10. Label it Feedback!

11. Importance of Feedback The important things to remember about feedback in medical education are that (1) it is necessary, (2) it is valuable, (3) after a bit of practice and planning, it is not as difficult as one might think. Jack Ende, MD Ende, JAMA, 1983