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Diverse Health Solutions At our offices in Stokesley North Yorkshire we have over 20 years experience in occupational health Excellent contract renewal.

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Presentation on theme: "Diverse Health Solutions At our offices in Stokesley North Yorkshire we have over 20 years experience in occupational health Excellent contract renewal."— Presentation transcript:

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3 Diverse Health Solutions At our offices in Stokesley North Yorkshire we have over 20 years experience in occupational health Excellent contract renewal rate 100% Range of traditional and bespoke occupational health services UK wide practitioners: »Occupational Health Physicians »Occupational Health Advisors »Physiotherapists »Counsellors »Workplace Specialists (Secondary Care)

4 Karen Talbot Director Danielle Talbot HR & Finance Ros Jones Clinical Lead David Pedley-Burns Operations Director Clinical TeamIT & Business Development Company Administration Dr David Shand OH Consultant clinical supervision access to all DHS clinical staff

5 Priory Group The British Library TATA steel Interactive Data (Europe) Barchester Healthcare Husqvarna YO!Sushi Alcontrol Laboratories Port of Tyne IsoTank Oaklea Trust Monsoon Blind Veterans UK Gateshead College Hertel (UK) Medical Protection Society (MPS) Laidlaw Interiors Group Counted4 Publicis Social Resource Centre PPC Worldwide TC Harrison Live Nation (Ticketmaster) Lifeline Projects Novae Group PLC Family Action Children's Commissioner For England Darlington College Our Clients d

6 Our Mission Statement Our Report is our product Our Clients are our business Our Reputation is our future

7 Management Approach Innovation and business centred initiatives Development of effective working relationships at all levels within your organisation resources to promote shared ownership Ongoing flexible IT partnerships with your organisation Tripartite partnership between Diverse Health Solutions, Human Resource and Health and Safety

8 The Tripartite Relationship

9 Quality of Services Agreed service level requirements Real time KPI monitoring Corporate reports as required by company Health surveillance data reports Regular contract performance reviews with Contracts Manager Named Contract Administrator as focal point of contact Board representation within driving new levels of excellence within the OH industry Accredited SEQOHS standard March 2014

10 Client Document Portal Demo

11 Health & Wellbeing Area Employee - Documents Employee - Upload Monthly Health Promotion In the next area employees will provide an employee level password to securly access documents to download prior to filling them in. The following documents are available in this area: Health Declarations Surveillance Questionnaires Consent Please Click To Start Employee – Documents Demo Please Click To Start Employee Portal Demo company

12 Health & Wellbeing - Area Employee - Documents Employee Upload Welcome to your document area HR CF-13 Audiometry questionnaire HR CF-5 Health declaration questionnaire HR CF-15 Respiratory questionnaire HR CF-21 Night workers health questionnaire Click To Start Document Upload Demo x David Pedley-Burns Operations Director DHS employeepassword

13 Health & Wellbeing - Area Employee - Documents Employee - Upload Nightingale Florence C:\Users\Desktop\My health declaration.doc Your document has now been uploaded successfully Please click to continue slide show

14 Health & Wellbeing Area Employee - Documents Employee - Upload Click To Start HR Download Demo HR - Documents HR - Upload HR - Download company hrpassword Thank you for your time demonstration complete

15 Real-time KPI Monitoring and Client Data

16 Clinical Activity Analysis

17 OH Services Sickness Absence Management Rehabilitation/Re-deployment Programmes Drug & Alcohol Testing Stress Management programmes Workplace Assessments/Ergonomics Physiotherapy Counselling Health Promotion and Education Programs Training packages Driver Medicals & Assessments – OHA DVLA Medicals – Doctor

18 Health Surveillance Services Audiometry Spirometry Hand Arm Vibration Vision Testing Skin Assessments Health Declaration Questionnaires Lifestyle Screening Exit medicals and questionnaires

19 Logistics of the Service Health Surveillance: Job Exposure Profiles Planned Site visits Adhoc as required Documentation/Clinic Day Management Referrals: Documentation Triage process Example report/Aide memoir

20 Our Commitment Continuous assessments of Quality and Service Continuity of service - regular professional practitioners with business acumen Stress free contract implementation process Robust Service Level Agreements Regular Monitoring of KPIs Steering review meetings minimum quarterly Totally integrated Occupational Health service


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