Presentation on theme: "Panasonic Communications Solutions Group"— Presentation transcript:
1Panasonic Communications Solutions Group Why Panasonic?
2Panasonic – A Household Name The 47th largest company in the worldWe spend $5 billion annually on research and developmentWe design, build and sell over 14,000 products worldwide
3Panasonic – A Commitment to R & D The World Intellectual Property Organization, which tracks the number of patent applications filed around the world, reported that Panasonic ranked Number 1, as the world’s top filer for patent applications in 2007.
4Panasonic Small Business Telephone Systems Market Share – North America Panasonic Is #1The Market Leader in Small Business Telephone Systems (2-40 extensions) for North America#1 market share in (1)#1 Choice of Integrators Eight Years in a RowCustom Electronics Industry’s Top 100 Integrators Rank Panasonic Business Phone Systems Well Ahead of Competing Brands at 66% of respondents (2)“Panasonic was a dominant force in the North America small PBX market handily leveraging the company's favorable brand recognition on electronic products” according to Eastern Management Group (3)26.7%11.9%11.2%10.6%9.8%8.5%(1) T3i Group (sum of key/hybrid, PBX and converged business telephone systems)(2) CEPro Magazine’s CEPro 100 Brand Analysis, published June 2011 by EH Publishing(3) “2010 PBX Sales in North America Grew 16 Percent”, by Eastern Management Group, published by nojitter.com
5Panasonic Small Business Telephone Systems Market Share – Global WORLD CORDED PBX/IP PBX MARKET Manufacturer Market Shares, by Volume, Extensions Sold, Below 100 (excl Micro PBX)Panasonic Is #1According to MZA Ltd., The World PBX/IP-PBX Market Competitive Environment 2011, published July 2011
6Legacy of Enhanced Communications Solutions zManufacturing communications products since 1986U.S.-based engineering team, plus in-house technical supportProduced over 100 million phonesDesign, Engineer, and Manufacture 80% of ComponentsISO9001 Certified Factories
8A Commitment to Environmental Sustainability ISO CertifiedLead-Free Production ProcessLeaders in the eco movement since 2003RoHS Compliant (Restriction of Hazardous Substances)
9Answering the Call for the Business World Backwards-compatible technology provides businesses with the flexibility to grow at their own paceLeading Provider in North America (< 40 Exts) Business Phone Systems market (full year 2009 and 2010)*Total Solutions for the Small Office: Print, Fax, Phone, IP Camera, Digital SignageBest in Class Wireless SolutionDedicated to the development of core technologies* Per T3i Group (sum of key/hybrid, PBX and converged business phone systems)
10Panasonic – Focused on the Customer Customer-driven product developmentRapid response to engineering issuesProblem resolution to the component levelGuaranteed rollout schedulesLong-term parts supply, product lifecycle and service and supportOne point of contact for quality and support
11Solutions Provider for some of the World’s Most Successful Companies
12Panasonic – Best-in-Class Technical Support Access to Priority Technical Support from Experienced and Professional Panasonic Qualified Support SpecialistsPriority Technical Support and placement in queue for qualified Silver, Gold, Platinum & Diamond DealersPriority support for Panasonic VoIP solutions (Configuration Support – Pre-installation)Troubleshooting Solution and Product Support for complex IT environments
13Panasonic – Best-in-Class Technical Support (Continued) Significant Technology Investment for Online Knowledge Base and Call Logging and Tracking SystemsStreamlined support processes being implemented, improved service levelsAccess to Btsdealer.com for Online Diagnostic Tools, Software, Tech Notes, Manuals, Webinars and Product InformationAverage # Calls Taken by Metal & Diamond Dealers: 590 per month YTD 2008Average Wait Time for Metal & Diamond Dealers: 13 mins YTD 2008
14Dedicated to providing the Best Customer Experience Product Is Sold Through DistributionMaster Distributors and Systems Integration300 Contract Integrators and Over 2000 Certified DealersSales Engineering Supports Field Sales. Problems Are Escalated to Headquarters, Engineering Team or Factory Engineers.
15Panasonic Business Solutions – A History of Innovation 101016-port to 512-port ISDN Digital PBXand Voice Mail16-port to 1024-port Converged IP PBXand Voice Mail3x8 / 6x16 / 12x32 / 336-port Analog PBX
16Launch Schedule – BTS 2008 Large Medium IT / Server Looking Model NameSmall & ResidentialMediumLargeTDA100/200TDA50MPR V. 5JulyMarchJanuaryTDE100/2002008DecemberNCP1000OctoberTDE600SLC24 (KX-TDA6178), 8-Ch DECT Cell Station (KX-T0158)ESVM4 on OPB3（ｗ-Music improvement, KX-TDA0194)NT300 Compatibility w/IP EXT16Same as TDA600IT / Server LookingPure IP-PBX8-Ch CS (KX-T0158, ESVM2 card （ｗ-Music improvement, KX-TDA5194)DISA-AA /Queuing MSG, High Density CSTDA600TAW848KX-NT700MPR V.2(Ver. 1.1)AprilDECT Wireless (KX-T0155, T0158, TD7685, TD7695)ESVM4 on OPB3 （ｗ-Music improvement, KX-TDA0194)DISA-AA /Queuing MSGSupport NT300 w/ IP EXT16Communication AssistantNCP500FebruarySIP TrunkIP Conf.SP-PhoneTD7696TDA0156NovemberDECT WirelessTD7696 : New DECT Wireless Handsetw/ IP54 standard and shock resistance.TDA0156 : 4ch Cell Station with Interface (TDA0144)TD7685/7695T0155Phone AssistantJuneVer.1.7256 clients, Voice Mail Assistant
17Panasonic PBX Portfolio – a Winning Strategy Model NameSmallMediumLargeTDA100/200TDA502009 -2007X7/S8MPR Ver. 4.0TDE100/2002008IP Enhancementw/New MPR CardDHCP ClientSNMPSVM functionTDE6004QPure IP-PBXX5/S6IP-EXT4TDA600TD500TAW848TA824X6/S74-VM PortVer. 3CSLC16X5/S5ICD Group Log when Answer
18Desk Phone and Voicemail Portfolio CATEGORY2007Voice MailDPTWireless2009 -APTT7600 SeriesT7700SeriesTD7690/TD7680Scheduled Back-upNT136Ver.2System TelephoneIP-PTTD7896NT2652008TVA50/200X6/S7T7667NT300 SeriesTD7694/TD7684X7/S8Firmware Update for TDETD7695 /TD7685S3S112.4GUS DECTCompact / StandardVer.2.1VM AssistantT0141/TDA0142T0151/TDA0152T0155/T0158TD7690Compact / Low priceDPT 2ch / CSIF 3chDPT 2ch / High Density 8chIP 8chX11/S >A2/X3Under studyWiFi soft-phoneFor PDAMulti-site support