1. 1 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved Verizon Global Wholesale Professional Services Order Management Service (ASR) the premium concierge service for Wholesale ordering

2. 2 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved Are complex Wholesale orders … … costing you time and money? industry standards are not user-friendly The Order and Billing Forum (OBF) is an industry forum sponsored by the Carrier Liaison Committee (CLC) of the Alliance for Telecommunications Industry Solutions (ATIS). The OBF sponsors several industry standards and guidelines, including Access Service Ordering Guidelines. Acronyms and codes often make population of Access Service Requests a daunting task. Specific requirements can vary from region to region and carrier to carrier. Customers often discover the requirements for a specific order through trial-and-error: sending a request and waiting for the rejection code to see why it got rejected, fixing the error and trying again, and again. Order Management Service the premium concierge service for Wholesale ordering

3. 3 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved Order Management Service We can help Order Management Service the premium concierge service for Wholesale ordering Order Management Service (OMS-ASR) is a professional service where Verizon creates Access Service Requests for you, and then monitors and troubleshoots the requests through Firm Order Confirmation. Order Management Service (OMS-ASR) is available for the following Wholesale services: Transparent LAN Service (TLS) Access Verizon Optical Networking (VzON) Other services may be available on demand

4. 4 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved How It Works Its fast and easy! Order Management Service the premium concierge service for Wholesale ordering Review and sign OMS contract and Letter of Agency authorizing Verizon to act as your limited agent Complete a simple Order Requirements Form (ORF) and send it to the Verizon OMS mailbox Verizon sends a receipt of confirmation for your ORF Verizon OMS team creates and inputs your Access Service Request on your behalf Verizon OMS team manages your Access Service Request facilitating smooth and efficient flow until you receive a Firm Order Confirmation

5. 5 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved Simplified ASR ordering process Reduced costs of creating/managing multiple ASR versions Helps reduce labor costs Free up your resources for other ordering projects All key notifications will still be in place Benefits Youll Enjoy Benefits Youll Enjoy Get your business moving Order Management Service the premium concierge service for Wholesale ordering

6. 6 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved Contact your Account Manager today Your Account Manager will send you an agreement Execute and return the agreement to Verizon OMS – Ordering Made Simple! Next Steps Order Management Service the premium concierge service for Wholesale ordering

7. 7 Verizon Global Wholesale (c) 2011 Verizon Corporation - All rights reserved Notices