1. NEW Learning Session February 19, 2014

2. 85 minutes February 19, 2014 Casual | Be Comfy | Ask questions freely

3. February 19, 2014

4. WE ARE A joint venture

5. February 19, 2014 YOU ARE

6. February 19, 2014

7. PROBLEM February 19, 2014

8. SOLUTION February 19, 2014 Reframe diversity and inclusiveness challenges as clear, achievable opportunities.

9. INTENTION February 19, 2014 Focus on culture Differentiate inclusiveness from diversity Rely on common knowledge Objective, observable Comprehensive & balanced Standards Evidence-based Behavior-based Inexpensive Accessible Demonstrate progress

10. Racial, ethnic, religious or social behavior patterns that are shared and passed on: – Language – Thoughts – Communications – Customs – Beliefs – Values – Institutions CULTURE (DRIVER)

11. The buildings, infrastructures and other human-made components making up our surroundings. Built Environment The set of shared and transferable knowledge, skills, values, behaviors, etc., facilitating individual success. Cultural Capital The way money is put into something with the expectation of short- or long-term gain. Financial Investment The policies, processes and activities that enable human growth, build capabilities, and empower. Human Development DIMENSIONS OF GROUP LIFE Adapted from Cornelia and Jan Flora, Community Capitals Framework, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html February 19, 2014

12. The living and non- living things occurring naturally in our surroundings. Natural Environment The ability to influence standards, rules, regulations and their enforcement. Political Capital The cooperation between individuals and groups that results in collective benefits. Social Capital The spiritual, moral and psychological beliefs and practices that motivate, stimulate, and encourage moral behaviors of individuals. Spiritual Capital February 19, 2014 Adapted from Cornelia and Jan Flora, Community Capitals Framework, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html DIMENSIONS OF GROUP LIFE

13. FRAMEWORK } DIA DIMENSIONS February 19, 2014 Financial InvestmentPolitical Capital Cultural CapitalSocial Capital Built EnvironmentSpiritual Capital Natural EnvironmentHuman Development Adapted from Cornelia and Jan Flora, Community Capitals Framework, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html

14. DIA – 64 Statements February 19, 2014 Situation (e.g., The facility design and layout reflects the histories, beliefs, family structures and values of different cultures.) Policy (e.g., There is an annual budget for diversity and inclusion initiatives that is adequate for achieving stated results.) Practice (e.g., The organization always works with the organizations and institutions of diverse cultural communities to achieve mutually beneficial goals.) Does not apply Dont know Strongly disagree Disagree Agree Strongly agree

15. DIA Reports February 19, 2014 Financial InvestmentPolitical Capital Cultural CapitalSocial Capital Built EnvironmentSpiritual Capital Natural EnvironmentHuman Development

16. Charities Review Council of Minnesota, Inc. Cherokee Park United Church City of Minneapolis - CPED Dayton's Bluff Community Council District 1 Community Council Explore Minnesota Tourism Greater Minneapolis Crisis Nursery Hmong Academy (Hmong College Prep Academy) Loft Inc. (The Loft Literary Center) Minnesota Children's Museum Minnesota Coalition Against Sexual Assault (MNCASA) Minnesota Public Interest Research Group (MPIRG) National Youth Leadership Council University of MN Extension 4-H Youth Development West Side Citizens Organization (WSCO) RECRUIT ORGANIZATIONS February 19, 2014

17. DIA DATA – Year 1 Organizations n=15 February 19, 2014 Sector Location

18. DIA DATA – Year 1 Organizations n=15 February 19, 2014

19. $55,000 $229,000,000 2012 Budget DIA DATA – Year 1 Organizations n=15

20. Min. 15 individuals/org. Diverse as possible – Relationship – Age – Gender – Role, title – Department – Years involved – Race, ethnicity – Ability RECRUIT PARTICIPANTS February 19, 2014

21. DIA DATA – Year 1 Participants n=231 February 19, 2014 46% Staff 25% Board

23. DIA RESULTS February 19, 2014 Financial InvestmentPolitical Capital Cultural CapitalSocial Capital Built EnvironmentSpiritual Capital Natural EnvironmentHuman Development

24. SUMMARY: AGGREGATED DATA February 19, 2014 Highest possible agreement = 1848

25. SPIRITUAL CAPITAL A strength February 19, 2014

26. FINANCIAL INVESTMENT A weakness February 19, 2014

27. BUILT ENVIRONMENT An opportunity February 19, 2014

29. NEW Impact: Charities Review Council February 19, 2014

30. Our Story, We Needed a New Space MAY 2013 15 staff and board members participated in the Diamond Inclusivity Assessment Beta Test. Looking for a new office August 2013 Moved into a new space Design Thinking: Observed, Tried to Understand, and Then predicted what we would need October 2013 Designed internal office spaces and set-up Shop Held an Open house for the community and our stakeholders. DIA pointed to two major opportunities for improvement 1. Built Environment 2. Natural Environment @LynneaAI @Smartgivers

31. Built Environment Dimension Components Which Needed Improvement The design and layout of the organizations office or facility reflects the histories, beliefs, family, structures and values of different cultures. The furnishings reflect the histories, beliefs, family structures and values of different cultures. There are easy-to-see and understand way finding mechanisms throughout the office or facility in the languages of the organizations customers/clients/program participants, staff…. Component That was Undervalued by Some In public spaces, there are temporary of changeable items such as music, pictures, symbols, and art that reflect the histories, beliefs, family structures and values of different cultures.

32. Natural Environment Dimension Component Which Needed Improvement The organization gets involved with environmental issues that affect its neighborhood and quality of life for nearby residents. The organization routinely assesses the impact of its programs, services and decisions on the local natural environment. Component with Room for Improvement The organization has a policy to prefer recycled or sustainably-produced materials and supplies.

33. Before Not our old office but close Private Office Intensive Hard to communicate and connect Not welcoming Not accessible Not very energetic

34. Today Welcoming Collaborative Workspace Private Meeting Rooms Thoughtful Images Accessibility Gender neutral Images and words

35. What We Have Done How we reflect the histories, beliefs and family structures from different cultures in our built environment. Design and layout of the organizations office – Collaborative space encouraging connections – More awareness to different work styles Furnishings – Asked staff what they want multiple styles and flexible work spaces. Easy-to-see and understand way finding – Picked a wide open office design – More images less words – Clear intuitive choices that help people around the space Public spaces art, music, pictures, and symbols – Applying a cultural competence lens to items before placing. How we engage and evaluate the impact of programs, services and decisions on the local natural environment. Organization gets involved with environmental issues – We have started a recycling program – We have started purchasing Fairtrade, sustainable, and recycled goods (from coffee, tea, to paper) Organization routinely assesses the impact – Apply lens of our impact on decisions Organization has a policy to prefer recycled or sustainably- produced – We dont have a policy at this time but have started a practice.

36. NEW Impact: Other Stories February 19, 2014

38. Take a snapshot Highlight and celebrate areas of strength Establish a baseline Guide and inform strategy & policy Develop appropriate interventions Choose consultants with appropriate expertise Measure progress Benchmark against other organizations / industries USE THE DIA TO:

39. YOURE INVITED Take time - take the next step February 19, 2014 CultureBrokers.com SidebySideAssociates.com

40. NEW Thanks for participating! February 19, 2014

41. DIA DATA – Year 1 Employees n=107