1. Hershey Entertainment and Resorts Company
Housekeeping
Hershey Entertainment and Resorts Company
Revised 2006
Ref 29 CFR , 272, 1018, 1030
rlenker®

2. Introduction
Instructor Introduction
Class Introduction

3. Introduction
This program is designed to make employees of Hershey Entertainment and Resorts Company aware of our housekeeping practices
Orderliness and cleanliness creates a safety working environment

4. Walk Around Assessment
At each shift, employees should evaluated their work area to determine housekeeping issues
If problems are found, they should be remedied as soon as possible

5. Housekeeping Procedures
Storage and Scrap Areas
Our company stores a great deal of items
Method of storage
Teamwork
Mechanical advantage
Planning your lift

6. Housekeeping Procedures
Storage and Scrap Areas cont.
Our housekeeping program for storage areas encourage the use of:
Using pallets
Overhead racks
Sweeping spillage
Vegetation problems are controlled by:
Reporting this to the supervisor
Reporting this to the safety and security director
Reporting this to the building and ground director

7. Housekeeping Procedures
Chemical Storage
Our facility has flammable and combustible materials on location
The company stores these items as follows:
UL listed safety cabinets/flammable liquid storage containers
UL listed portable safety can/containers
Above and below grade tanks

8. Housekeeping Procedures
Machinery and Equipment
Our housekeeping procedures for machinery and equipment follow that of the recommendations for lockout/tagout and as prescribed by the manufacturer of the machine

9. Housekeeping Procedures
Aisles, Walkways, Floors
Provide sufficient safe clearances and access to any and all work stations and work areas, fire aisles, fire extinguishers, fire blankets, electrical disconnects, safety showers, egresses
Clearly mark to distinguish walkways from areas not for pedestrian traffic

10. Housekeeping Procedures
Aisles, Walkways and Floors cont.
Keep aisles and walkways free of physical obstructions that would prevent access
Keep aisles at least three feet wide where necessary for reason of access to doors, windows or standpipe connections

11. Housekeeping Procedures
Aisles, Walkways and Floors cont.
Keeps stairs clean, dry, free of waste, well-lit and provided with adequate hand rails and treads in good condition
Keeps floors clean, dry, slip-resistant and free of waste
Provide an adequate number of waste receptacles at accessible locations throughout all work areas

12. Housekeeping Procedures
Production Areas
Rides and the Service Center are our two production areas in the Entertainment Group
They use various chemicals, metals, electrical wiring, and other raw materials and equipment

13. Housekeeping Procedures
Production Areas
Maintain adequate lighting
Properly maintain walls
Keep windows cleans
Keep blinds clean
Properly maintain doors and windows
Provide adequate ventilation in all work areas
Maintain and clean all ventilation and HVAC systems

14. Housekeeping Procedures
Loading Docks
Keep free of debris
Illumination must be provided
Dock plates shall be well maintained and use properly
Mechanical advantage is utilized in unloading cargo and freight

15. Housekeeping Procedures
Loading Docks cont.
Dock are kept free from obstructions
Emergency exits are free and clear
Proper signage is utilized correctly (i.e. delivery hours, exits, etc.)

16. Housekeeping Procedures
Distribution Center
Keep all loading dock areas free of unnecessary materials accumulation
Have emergency spill kits and other spill clean-up equipment and materials available
Clean up spills as soon as they occur
Keep all overhead doors clean and free of rust or dirt at hinges

17. Housekeeping Procedures
Office Areas
Keeping exits free and clear
Keeping work areas clear of extra debris
Providing adequate illumination
Providing housekeeping staff to maintain orderly common office areas
Supply trash pick up

18. Housekeeping Procedures
Mail Center
Mail is shipping and received through a secure site
Mail is processed for improvised and/or explosive devices
After screening, it is processed tot eh divisional mail rooms and then to the departments
Organizational equipment is provided to keep order

19. Housekeeping Procedures
Showrooms/Service Areas
Keep areas free of debris
Allow exits to remain free and clear
Provide adequate lighting
Provide for trash removal/debris removal

20. Housekeeping Procedures
Outside the Facility
Keep the parts of the buildings that are visible to public roads clean by washing them regular intervals
Keep the other parts of the buildings cleaned at regular intervals
Keep all doors and loading docks completely free of debris, shrubs or other obstructions

21. Housekeeping Procedures
Outside the Facility
Maintain visibility through all windows by washing at regular intervals
Keep doors and windows properly maintained in good working order
Repair any damage to doors and windows at regular intervals
Provide any stairs or platforms adjacent to or leading into the building with adequate rails, treads to climb and an area clean and free of materials

22. Housekeeping Procedures
Outside the Facility
Store materials outdoors only in designated areas of the grounds
Provide designated walkways through grounds, preferably paved and kept clear of snow, ice, materials or any other physical hazards
Provide a lighting system that is adequate to allow employees to navigate around the grounds as necessary at dusk and after dark

23. Housekeeping Procedures
Outside the Facility
Maintain a neat landscaping appearance
Trim grass short enough to prevent trip hazards to employees
Prevent trees and shrubs from obstructing doors and windows

24. Housekeeping Procedures
Contracting
While we have an extensive staff, there are time when projects must be contracted out
All contracted companies should be informed of our regulations and comply accordingly
Our goal is to hire contractors who accomplish the desired job without compromising the safety and health of employees at the company

25. Incident Investigation
Incident investigation is the process of identifying the underlying causes of incidents and implementing steps to prevent similar events from occurring
Our incident investigations are intended to be learning tools for the future