2. CCSF Faculty/Staff Technology Resources Technology Learning Center Workshops Web sites Online Training Help Desk: 239-3711

3. Technology Learning Center (TLC) Technology training, info, advice and help for faculty and staff Web site: Search for TLC at www.ccsf.eduTLCwww.ccsf.edu Staff: Carol Reitan, Vic Fascio –Office: Batmale 312 –Open Lab: Batmale 313 Works with: –Help Desk –TMI (Online Courses), –ITS 2

4. TLC Components Open Labs: Batmale 313 (Lab) M-F 9-4Labs Batmale 422 (Lounge) Open when campus is open In-person Workshops: Batmale 313 –Departmental Trainings by arrangement Restricted right now: budget; staffing –Walkthroughs by arrangement One-on-one, smaller depts/other campuses 3

5. TLC Workshops: Online schedule and CalendarTLC Workshops @One: In-person workshops in Northern and Southern Cal, Online seminars, much more: http://www.onefortraining.org/ http://www.onefortraining.org/ VTC online training: www.vtc.com – Password on request (239-3711)www.vtc.com 4 Training

6. TLC Web site: Tech DirectoryTech Directory –Tech accounts and how to get them –How to reset passwords for different accounts Main CCSF Web Site: MyCCSFCCSF Web SiteMyCCSF –Quick access to account applications, logins, Web4, Calendar, Catalog, Schedule 5 Technology information

7. Wireless Search for WiFi at www.ccsf.eduWiFi www.ccsf.edu –Instructions and sign-up from online –Must have account to use CCSF wireless –Enables wireless use without password (well, one-time password) –Hotspots listed on siteHotspots 6

8. Help Desk CCSF tech help and information Tech problems Problem-solving Support for CCSF computers and software From passwords to Word to Web sites 239-3711 Weekdays 9 - Noon; 1:30-4:30 Office: Batmale 310 Staff: James, Alan, Arnold, Dorothy 7

9. TECHNOLOGY COMPONENTS Email systems for employees and students Online Courses New CCSF Web site 8

10. Email GroupWise –For all official announcements –Apply with paper form New: Gmail for Employees –Apply online: Link on MyCCSF –Gives access to Google Apps –Personal Web sites possible using Google Sites Students all have CCSF Google Accounts 9

11. Student Gmail Students for the first time have CCSF Google (Gmail) Accounts What instructors need to know –Online Classlists will list student CCSF Gmail –Student instructions on MyCCSF page –You may be called upon to help –Student Gmail info for Instructors [pdf]Student Gmail info for Instructors 10

12. Online Courses Separate department from the TLC: Tech Mediated Instruction (TMI)TMI –Online Courses –Tech-enhanced Engine: Open-source Moodle Software –Branded as Insight at CCSF –Insight.ccsf.eduInsight.ccsf.edu –Departmental OK required for Online courses –Extensive online help for Instructors/Students 11

13. INSIGHT – (Powered by Moodle) http://insight.ccsf.edu/ 12

14. New CCSF Web Site (CMS) Ongoing project Web pages for Campuses, Departments, Projects Designated folks from each department TLC Training: 3 Workshops –Listed on Training/Workshops pages 13

15. 14

16. Welcome! We look forward to meeting you! 15

17. Thanks! See you in our labs and workshops Check our Web site 16