1. Presidents Assembly Monthly Webinar August 16, 2012

2. A recorded version of this webinar will be available through August 2013 at: https://www1.gotomeeting.com/register/743959976

3. During the Webinar – Just Ask! Please use this question area to communicate with us throughout the webinar. Have a question…type it!!

4. What Chapter do you represent? Please use your GoToWebinar Question box to type in the name of your Chapter…

5. Presidents Assembly Leadership 2012-2013 Lola Kakes Greater Tucson Chair presidentsassembly@nawbo.org Carolynne Mather Lakeland Metro Chair-Elect Rachael Bender Southwest Florida Immediate Past Chair

6. 2012-2013 Presidents Assembly Steering Committee Regional Representatives Sandy Spadaro NAWBO South Jersey Northeast & Atlantic Region Janet South NAWBO Indianapolis Midwest Region Patsy Foxworth NAWBO San Antonio Western Region Nancy Chorpenning NAWBO Atlanta Southern Region

7. NAWBO REGIONAL BREAKDOWNS Northeast & Atlantic Region Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, New Jersey, Delaware, Maryland, District of Columbia, Virginia, W. Virginia Midwest Region Wisconsin, Michigan, Illinois, Indiana, Ohio, N. Dakota, S. Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri Southern Region North Carolina, South Carolina, Georgia, Florida, Kentucky, Tennessee, Mississippi, Alabama, Oklahoma, Texas, Arkansas, Louisiana Western Region Idaho, Montana, Wyoming, Nevada, Utah, Colorado, Arizona, New Mexico, Alaska, Washington, Oregon, California, Hawaii

8. What the Presidents Assembly Does: Presidents Assembly Steering Committee is responsible for: Serving as voice of the chapters on the National Board and facilitating communications between National and the chapters Facilitating chapter collaboration/information sharing via webinars Creating a community of chapter leaders Helping chapter leaders with strategic planning, problem resolution, etc.

9. WEBINAR SCHEDULE Mark Your Calendar NOW! Webinars will be held on the third Thursday of every month at noon Eastern time. Upcoming Webinars: September 20 – Engaging Your Members October 18 – Best Practices from NAWBO Conference November 15 – Social Media and Your Chapter December 20 – Driving Membership * Schedule subject to change Suggest a webinar topic by emailing presidentsassembly@nawbo.org

10. PA Facebook Page Use to share news and information; exchange best practices; ask for help; etc. All chapter leaders are welcome to join. Please do not use to market your business.

11. News from National Lola Kakes PASC Chair

12. Leadership Training & Development – October 4th 9:15-9:25 amRemarks from our Sponsor 9:25 – 10:00 amRollout of Leadership Program 10:00 – 10:45 amGrowing Membership 10:45 – 11:30 amBest Practices Roundtable 11:30 am – 12:15 pmLeadership Training 2:15 – 3:15 pmStrategic Planning Workshop 3:45 – 4:45 pmBest Practices Roundtable

13. Chapters can submit their strategic plan in advance and have it reviewed for feedback. Please contact Chapter Services at chapterservices@nawbo.org for more information.chapterservices@nawbo.org Nancy Chorpenning NAWBO Atlanta

14. DID YOU UPDATE YOUR ROSTER? If you have transitioned to a new board, the chapter administration needs to update ALL board members. All chapter board members must be current with membership dues!!!! Log in on nawbo.org; go to Chapter Administrator Tools; select Update Leadership RosterChapter Administrator ToolsUpdate Leadership Roster Designate chapter administrator for web access Designate recipient of chapter rebate reports Any questions? Contact chapterservices@nawbo.org chapterservices@nawbo.org Keep national in the loop!

15. Be on the Look Out D&O Insurance Renewal Forms have been sent. Please contact Chapter Services at chapterservices@nawbo.org if you have not received these forms. chapterservices@nawbo.org

16. The Presidents Assembly Steering Committee is starting to recruit for the 2013- 2015 term (two-year commitment). This is a great way to get involved in a leadership role with National NAWBO. Expectations: Attend the PASC meetings at the National Conference each year Attend and participate in all PASC monthly teleconference calls Lead quarterly regional teleconference call Attend and participate in all PA monthly webinars (lead 2 per year) Work on other projects as assigned If you are interested in learning more, please contact us via email presidentsassembly@nawbo.org presidentsassembly@nawbo.org JOIN THE PRESIDENTS ASSEMBLY STEERING COMMITTEE

17. NAWBO Members: Starting Something for 2012 & Beyond Expanding NAWBOs influence and visibility PUBLIC POLICY UPDATE

18. NAWBO Where it all began. Where things stand. Where we go from here.

19. Where It All Began… At One Kitchen Table Get a seat at the table or build your own table, and make sure to include other women at that table. Susan Hager, Founding NAWBO National President From a group of a dozen like-minded businesswomen… …to powerhouse player in the nations capital.

20. Where Things Stand Women in Business 10.1 million firms are owned by women Employing more than 13 million people Generating $1.9 trillion in sales as of 2008. Women-owned firms (50% or more) account for 40% of all privately held firms.

21. Where We Go From Here… The Opportunity in 2012 Impacting public policy in 2012 & beyond. Expanding its influence and increasing its ability to serve the rapidly growing womens business community. Seizing this opportunity to impact the debate on significant issues affecting women-owned businesses.

22. Top 2012 Strategic Priorities Raise Visibility Grow Revenu es Develop Membership

23. Reenergize NAWBOs involvement and influence in the public policy sphere. Develop a public policy agenda Deploy an advocacy platform to empower NAWBO members Utilize social media Continue to develop research and data Join coalitions and develop partnerships Raise Visibility

24. Grow Revenues Establish and execute a comprehensive fundraising strategy to support our key organizational priorities. Solidify current corporate partners engagement Identify new corporate partners Identify new channels of revenue Develop an Affinity Program Cultivate new funding sources

25. Membership Development Strengthen the National/Chapter business model. Engage on a regular basis with Presidents Assembly and chapters. Identify ways to provide support and ongoing interaction between National and chapters. Address organizational issues with tools to establish better communications with members, such as regular chapter surveys. Identify and recruit seasoned board members that are aligned with NAWBOs long-term vision who can serve as strong voices for our organization.

26. NAWBOs National Policy Issues Access to Capital Health Care Regulatory Excess Tax Reform Procurement Reform

27. Representing NAWBO Nationwide Meeting with the Democratic Steering and Outreach Committee at the U.S. Capitol How to Panel for women in business as part of the 2nd annual DC Entrepreneurship week @ Microsoft White House Womens Briefing Series – Women and the Economy Roundtable Event with The Atlantic & Bank of America/Merrill Lynch White House Roundtable with U.S. Senator Snowe SBA Womens Entrepreneurship Summit Panel Meridian Council on Womens Leadership Roundtable with Bush Institutes Women Initiative Fellows National Journal/The Atlantic Roundtable Conversation Summit of Women in Business Celebration of Womens History Month at the residence of VP Biden White House Summit of Entrepreneurship for minority serving institutions WFPG Event – The Impact and Value of Investing in Female Entrepreneurs Fortune Dinner Vital Voice Event at Kennedy Center Financial Services Roundtable Lending Summit U.S. Chamber Small Business Summit White House Conference on Women and the Economy

28. Meet the Board Evelyn Strange President, Advanced Electrical Systems, Inc. Louisville Chapter Immediate Past Chair of NAWBO National

29. Women's Business Conference 2012 October 4-5, 2012, Louisville, Kentucky Keynote Speaker: Kathy Ireland, Chief Designer and CEO of Kathy Ireland Worldwide Other Speakers to Include: Karen Mills, Administrator, SBA Terri McCullough, CEO-Tory Burch Foundation; Dr. Nat Irvin, Futurist Jim Horan, President and CEO-The One Page Business Plan Company; Susan Davis, Chair-Vital Voices

30. Women's Business Conference 2012 Break-Out Session Opportunities, Including: Start Using Social Media to Your Advantage Start Furthering Women Entrepreneurs Start Making Public Policy Work for You Start Taking Your Business Global Start Benefiting From a Great Company Culture Start Ordering Your Wine Like a Pro Start Working on Your Business, Not in It

31. Women's Business Conference 2012 Chapter Leader Exclusive Events (included in your Chapter Leadership Training Registration) Wednesday, October 3rd 6:00-8:00 p.m. UPS-Hosted Reception exclusively for chapter leaders, board members and corporate partners Thursday, October 4th 8:00-9:15 a.m. VIP Breakfastheld annually in recognition of our corporate partnersfor chapter leaders, board members and corporate partners

32. Women's Business Conference 2012 Chapter Leadership Training – October 4th 9:15 a.m.-4:45 p.m. Wells Fargo-Sponsored Chapter Leadership Training for chapter leaders to access knowledge, tools and resources to take your NAWBO® chapter, and our entire organization, to the next level –Grow Membership –Corporate Partner Recruitment –Best Practice Sharing Roundtables –Chapter Strategic Planning Workshop

33. Women's Business Conference 2012 MIDNIGHT WORLDPORT TOUR NAWBO® Womens Business Conference 2012 (WBC2012) attendees are invited to take a tour of Worldport, UPSs largest fully automated package handling facility. Located in Louisville, KY, this 5.2-million-square-foot facility can process more than 400,000 packages and documents an hourthats an average of 1.6 million packages a day! WHEN: Thursday, October 4 @ 11:30 p.m. - 1:30 a.m. WHERE: UPS Worldport Facility* * UPS will transport you to and from the host hotel HOW: Due to security restrictions, space is limited for this tour and participation is on a first-come, first-served basis.

34. Building A Good Team – How to ACE It! Presented by: Carolynne Mather

35. Different Types of Teams Sport teams Debate teams Dance teams Teams of horses Business teams

36. What Makes a Great Team? All teams are comprised of more than one person. When you get more than one person in the same room, the dynamics change. The dynamics of a group of people brings into play different ideas, comments, and thoughts. The issue becomes how to develop and build a great team.

37. What Teams Have in Common In looking at teams the underlying principles in building a team include: A – Accountability C – Commitment E – Empowerment Throughout the building of good teams you also use the 3 Cs – Communicate, Coordinate and Collaborate

38. A = Accountability Accountability is assuming responsibility for the actions and results that is the charge of your team. Set clear and understandable team goals, because if your team does not understand or support the goals, they arent working together to reach them. Establish the purpose for the team - the job description to help team members understand their functions within the team. Create an environment that motivates others to ask, What else can I do? over and over until the results are achieved.

39. Accountability Activities must be in alignment with the targeted results. This can happen only if people understand the results they are supposed to achieve in the job they are to perform. Accountability can sometimes be used to place blame – if the goal is not reached in the time required. If this happens, team motivation is lost and the team will suffer. Therefore, accountability should be reinforced with the setting of realistic goals and action plans.

40. C = Commitment Commitment is the promise to do or not do something. The desire to do well, succeed, and make the team (the organization) look good. In a recent Gallup poll, it was discovered that the average person on a team that is passionate and involved in their work is only about 20%. This means that the balance of the team (80%) need motivation! Clear goals help everyone to focus on what it is you want to achieve. Communicate the goals very clearly. Remember, everyone communicates differently, so be clear and concise in setting the goals and be ready to explain or demonstrate what you are looking to achieve.

41. Commitment If possible, you may want to be able to choose your team members – especially if you know some individuals work together better than others. If you cant, you must be able to coach them into being better team players. Be aware of the capabilities of your team members and recognize specific skills or strengths and how that benefits the team. If every team member is able to contribute what they are strongest at, then everyone will also feel better about their own performance and their ability to work well in the team. More confidence will lead to better performance.

42. E = Empowerment Empowerment is the ability to allow individuals to make decisions. When team members feel as though they can choose and can make direct decisions, they usually feel better about themselves and their jobs and the organization. Those who are not constantly watched and criticized are more likely to consider the work as a positive environment, rather than a negative one.

43. Empowerment Teams can provide effective and efficient processes. Once the goal or purpose of the team has been reached, the team can be disbanded. The individuals can then be available for other teams to be established as needed. Team building is a fluid operation of the organization and changes with the needs and goals of the organization. Some individuals may be participants in more than one team at a time. It all depends on the ability of the individuals involved and what they are tasked to accomplish.

44. Ten Essentials for Building a Good Team Know the mission and purpose. Know each members job duty. Provide proper Chapter oversight. Make sure there are adequate resources to get the job done. Ensure legal and ethical integrity and maintain accountability.

45. Ten Essentials …. Ensure effective organizational planning. Recruit and orient new members and assess performances regularly. Enhance the organizations public standing. Determine, monitor, and strengthen the organizations programs and services. Support one another and communicate often and effectively.

46. Know What Your Primary Tasks is More important than getting the job done is making sure that everyone knows how to get the job done. The 3 Cs help keep projects running smoothly: - Communicate - Coordinate - Collaborate

47. Communicate At the heart of a STRONG TEAM is the challenge of sharing important information. Team members may not be eager to share information with people they do not know well. Learn to build trust with one another by seeking to build relationships with others. Work hard to keep lines of communication in order to agree on roles, tasks, and time lines.

48. Coordinate Complex and important tasks often require several people to work together. Team members need to coordinate the completion or hand- off of tasks with each other while working on common objectives.

49. Collaborate Appreciating, Understanding and leveraging differences produce optimal solutions for complex challenges. Collaborations can often happen in meetings as options are discussed. Collaboration requires working side-by-side to meet goals and objectives.

50. A Foundation-Trust Relationships built on trust form the foundation for a strong team Communication initiates the process of building trust. Trust is often the result of working through complicated team issues and knowing that each person can count on the next to get a particular job done.

51. Recipe for Strong Team Respect Active Communication Shared Responsibility Responsibility to TEAM

52. Questions?

53. Thank you for participating in NAWBO Presidents Assembly Webinar! We look forward to talking to you next month. The webinar will be on September 20 th at noon Eastern on Engaging Your Members. To share this information with your chapters leadership, visit NAWBO Presidents Assembly Community for the slides or the Facebook Presidents Assembly Page for the link to the recording.

54. CONTACT NAWBO Member Services: memberservices@nawbo.orgmemberservices@nawbo.org Chapter Services: chapterservices@nawbo.orgchapterservices@nawbo.org Presidents Assembly: presidentsassembly@nawbo.org News/Article Submissions: publications@nawbo.orgpresidentsassembly@nawbo.orgpublications@nawbo.org Website/Technical Support: techsupport@nawbo.orgtechsupport@nawbo.org

55. Your Feedback is Welcome! Please send feedback to presidentsassembly@nawbo.orgpresidentsassembly@nawbo.org