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2007 Witnessed Remarkable Service Enhancements at Dulles

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Presentation on theme: "2007 Witnessed Remarkable Service Enhancements at Dulles"— Presentation transcript:

0 Dulles Update: The Year in Review, and the Outlook Ahead
December 2007 Christopher U. Browne Vice President and Airport Manager Washington Dulles International Airport

1 2007 Witnessed Remarkable Service Enhancements at Dulles
145 New Weekly Flights to Eight New International Destinations Six New Countries: China, Ireland, Kuwait, Panama, Qatar and Spain Four New Foreign Passenger Airlines: Aer Lingus, Copa, Iberia and Qatar First China Route: Beijing New Nonstop Services to Johannesburg, Rio de Janeiro New Domestic Services: United to Huntsville, Little Rock, Oklahoma City and Springfield JetBlue to Orlando Virgin America to San Francisco and Los Angeles

2 Traffic Continues to Grow at Dulles 2006 – 2007 Est: International up 16.4%; Domestic up 6.3%
Total Passengers at Washington Dulles Source: Metropolitan Washington Airports Authority 2007

3 International Air Service at Dulles Nonstop and Single Plane Cities Served to/from Dulles
41 Destinations (40 Cities) 22 Carriers 423 Weekly Departures Note: Vancouver service is seasonal. Source: OAG, October 1-7, 2007

4 Domestic Nonstop Air Service at Dulles
81 Destinations 11 Carriers 366 Daily Departures Source: OAG, October 1-7, 2007

5 Washington Dulles Landing Fees Are Reasonable
2007 Signatory Landing Fees at Major International Gateways * Includes AirTrain surcharge and converts MTOW to MLW equivalent ** Converts MTOW to MLW equivalent Source: Airport Documents on rates and charges

6 IAD CCP - Significant Construction Projects Underway
NOAA Relocation North Area Roads North Section Phase 3 South Section Phase 2 Airport Rescue and Firefighting Facility Main Terminal APM Station and Final Mezzanine Security Screening (Package 6) Cargo Building 6 Apron Main Terminal Expansion Joint Replacement International Arrivals Building Enabling Projects Rehabilitate Taxiway B Airfield Shoulders West APM Tunnels, Station Excavation and Utilities East APM Tunnels and East APM Stations (Tier 1 and Tier 3) Concourse B West APM Station and 15-Gate Expansion Tier 2 / Concourse C Connector and Taxilane E Bypasses Fourth Runway Earthwork and Clearing Paving and NAVADIS Tier 2 East APM Station Taxiways Q Rehabilitation Fuel Settling Tank Farm Early Tank Procurement General Fuel Farm Construction Automated People Mover System Design-Build Vehicle Wash Facility Midfield Concourse Stations APM Enclosures APM Vehicle Maintenance Facility

7 AUTOMATED PEOPLE MOVER SYSTEM
Design/Build: Sumitomo Corporation of America Start Date: March 2003 Substantial Completion: July 2009 Percent Complete: 55% DESCRIPTION: The Automated People Mover (APM) System will replace most of the current Mobile Lounge system that is used to transport passengers between the Main Terminal and the Midfield Concourses. The train will operate on an underground dual track system. The design-build project includes design, manufacture, and installation of guideway, power, and automatic train control systems. The contractor will also provide 29 vehicles.

8 Vehicles 1 through 12 and MRV at the Vehicle Maintenance Facility
AUTOMATED PEOPLE MOVER SYSTEM Vehicle Manufacturing Update Vehicles 1 through 12 and MRV at the Vehicle Maintenance Facility

9 Vehicle Manufacturing Schedule Status
AUTOMATED PEOPLE MOVER SYSTEM Vehicle Manufacturing Schedule Status Manufacturing Schedule: Completed Delivery Schedule: Batch 1 Delivered to Dulles Site: May 29, 2007 Batch 2 Delivered to Dulles Site: September 5, 2007 Batch 3 Vehicles 13, 14, 21-26 Arrive Baltimore: December 17 Arrive Dulles: Mid-January 08 Batch 4 Ship: December 2007 Arrive: February 2008

10 SUMMARY (PROGRESS TO DATE)
AUTOMATED PEOPLE MOVER SYSTEM Raceway Installation TIER 1 EAST STATION TIER 2 EAST STATION TIER 3 EAST STATION WORK THIS MONTH: DRILL, FORM AND POUR CIP RACEWAY INSTALL UNDER-PLATFORM WIREWAY INSTALL JUNCTION AND PULL BOXES MAIN TERMINAL STATION RACEWAY COMPLETE (TOTAL) SUMMARY (PROGRESS TO DATE) RACEWAY IN-PROGRESS: 960 LF RACEWAY COMPLETE: 19,546 LF RACEWAY REMAINING (NOT STARTED): 600 LF RACEWAY COMPLETE (MONTH) TIER 1 WEST STATION RACEWAY IN-PROGRESS RACEWAY REMAINING Segment 3 CIP Raceway Through TBM Tunnel

11 SUMMARY (PROGRESS TO DATE)
AUTOMATED PEOPLE MOVER SYSTEM Plinth Installation TIER 1 EAST STATION TIER 2 EAST STATION TIER 3 EAST STATION WORK THIS MONTH: LAYOUT, DRILL AND FORM CONCRETE PLINTH MAIN TERMINAL STATION PLINTH COMPLETE (TOTAL) SUMMARY (PROGRESS TO DATE) PLINTH IN-PROGRESS: 780 LF PLINTH COMPLETE: 20,176 LF PLINTH REMAINING (NOT STARTED): 150 LF PLINTH COMPLETE (MONTH) TIER 1 WEST STATION PLINTH IN-PROGRESS PLINTH REMAINING Segment 5c Outer Plinth

12 SUMMARY (PROGRESS TO DATE)
AUTOMATED PEOPLE MOVER SYSTEM Guide Rail Installation TIER 1 EAST STATION TIER 2 EAST STATION TIER 3 EAST STATION WORK THIS MONTH: INSTALL GUIDE RAIL BRACKETS INSTALL WALKWAY SIDE GUIDE RAIL INSTALL NON-WALKWAY SIDE GUIDE RAIL MAIN TERMINAL STATION GUIDE RAIL COMPLETE (TOTAL) SUMMARY (PROGRESS TO DATE) GR IN-PROGRESS: 11,594 LF GR COMPLETE: 15,066 LF GR REMAINING (NOT STARTED): 15,552 LF GUIDE RAIL COMPLETE (MONTH) TIER 1 WEST STATION GUIDE RAIL IN-PROGRESS GUIDE RAIL REMAINING Guide Rail Segment 2 Guide Rail Support Drilling Machine

13 SUMMARY (PROGRESS TO DATE)
AUTOMATED PEOPLE MOVER SYSTEM Signal, Control, and Communication Cable Pulling TIER 1 EAST STATION TIER 2 EAST STATION TIER 3 EAST STATION WORK THIS MONTH: SIGNAL/CONTROL CABLE PULLING IN SEGMENT 2 TO VMF MAIN TERMINAL STATION ACCF CABLE PULL COMPLETE (TOTAL) SUMMARY (PROGRESS TO DATE) CABLE PULL IN-PROGRESS: 6,456 LF CABLE PULL COMPLETE: 0 LF CABLE PULL REMAINING (NOT STARTED): 14,650 LF CABLE PULL COMPLETE (MONTH) TIER 1 WEST STATION CABLE PULL IN-PROGRESS CABLE PULL REMAINING Cable Pulling Through Segment 2

14 EAST APM TUNNELS AND STATIONS
Designer: HNTB Contractor: Atkinson/Clark/Shea Start Date: October 2004 Substantial Completion: August 2008 Percent Complete: 87% DESCRIPTION: This project consists of the east leg of the APM tunnels from the Vehicle Maintenance Facility north to the Main Terminal. The project scope also includes the Concourse B East APM Station and a station shell at the future Tier 3 East APM location.

15 EAST APM TUNNELS AND STATIONS
Vehicle Service and Mobile Lounge Roads over Station Installation of North Escalator Mezzanine Ceiling and Mechanical/Electrical Installation

16 TIER 2/CONCOURSE C EAST TRAIN STATION
Designer: Kohn Pederson Fox Assoc. Contractor: Facchina Construction Company Start Date: March 2005 Substantial Completion: April 2008 Percent Complete: 92% DESCRIPTION: This project consists of a side-center-side platform, crossovers, cast-in-place concrete box tunnels, a temporary heating and cooling plant, electrical substation, high-end architectural finishes, apron, and site work. The work also includes a temporary taxilane bypass between Taxilane E and Taxiway F to allow the construction of the Concourse C Connector Tunnel.

17 TIER 2/CONCOURSE C TRAIN STATIONS
Overview to Main Station Area Elevator and Vent/Intake Shafts/Central Plant North Mezzanine Level Elevator Lobby Area

18 MAIN TERMINAL SECURITY MEZZANINE AND AUTOMATED PEOPLE MOVER STATION - PACKAGE 6 Designer: Skidmore, Owings and Merrill Contractor: Turner Construction Start Date: October 2002 Substantial Completion: July 2009 Percent Complete: 69% DESCRIPTION: This project involves the construction of the new Main Terminal Automated People Mover (APM) Station, a security mezzanine, and a temporary mobile lounge dock and hold rooms. The project also includes both temporary and permanent security checkpoints in the Main Terminal.

19 Main Terminal Train Station
4 Levels: Departures level (ticketing) Arrivals level (bag claim) Security level – 121,700 square feet of new TSA screening space Train platform – 40 feet below ground, 54,500 square feet

20 Main Terminal Train Station
Departing Passengers

21 Main Terminal Train Station
Arriving Passengers

22 South Train Tube Steel Installation – East Side
MAIN TERMINAL SECURITY MEZZANINE AND AUTOMATED PEOPLE MOVER STATION - PACKAGE 6 South Train Tube Steel Installation – East Side

23 MAIN TERMINAL SECURITY MEZZANINE AND AUTOMATED PEOPLE MOVER STATION - PACKAGE 6
East Hold Room

24 Lobby Security Level Topping Slab – West Side
MAIN TERMINAL SECURITY MEZZANINE AND AUTOMATED PEOPLE MOVER STATION - PACKAGE 6 Lobby Security Level Topping Slab – West Side Installation of Numat Ceiling Mock-up Train Tube Roof Glass – West Side Skylight Installation – West Side

25 CONCOURSE B 12-GATE EXPANSION AND WEST APM STATION
Designer: Hellmuth, Obata & Kassabaum, PC Contractor: Balfour Beatty Construction Start Date: September 2005 Substantial Completion: August 2008 Percent Complete: 75% DESCRIPTION: The 12-gate Expansion of Concourse B includes construction of a concourse and supporting space for domestic flights, a 60,000 square foot basement with a vehicular access ramp and 11,000 square foot mezzanine club level. Site work includes water and sanitary lines, apron paving, and hydrant fueling work. The APM station includes below-grade concrete construction, steel superstructure, station fit out, final utility connections, tunnel ventilation shafts, and associated tunnel equipment rooms.

26 CONCOURSE B 12-GATE EXPANSION AND WEST APM STATION
Overview, North Side

27 CONCOURSE B 12-GATE EXPANSION AND WEST APM STATION
Concourse Level Facing West

28 CONCOURSE B 12-GATE EXPANSION AND WEST APM STATION
Concourse Level Holdrooms and Plane Mate Docks

29 FOURTH RUNWAY AND ASSOCIATED TAXIWAYS, PAVING, AND NAVAIDS PACKAGE
Designer: Carter & Burgess, Inc. Contractor: Lane Construction Corporation Start Date: July 2006 Substantial Completion: April 2009 Percent Complete: 51% DESCRIPTION: The project includes the paving and navigational aid system (NAVAIDS) construction for the new Fourth Runway. The project consists of a new 9,000 foot runway, a parallel taxiway, and installation of erosion and sedimentation control measures, AOA roadways, utilities, marking/signage, permanent AOA fence, and NAVAIDS.

30 AIRPORT RESCUE AND FIREFIGHTING FACILITY (ARFF), STATION 304
Designer: Hughes Group Architects, Inc. Contractor: Corinthian Contractors, Inc. Start Date: May 2007 Substantial Completion: September 2008 Percent Complete: 22% DESCRIPTION: This project includes the construction of the new Airport Rescue and Firefighting Facility (ARFF), Station The ARFF is a single story facility and will provide five vehicle bays, mechanical storage areas, and a residency area, which includes a locker room, administrative area, and kitchen. UPDATE: The contractor is installing electrical, communication and sanitary sewer lines. Demolition and excavation work for the building footprint is complete. Construction of the building foundation and installing the concrete masonry and block walls has begun.

31 Price of Jet Fuel Source: Air Transport Association 2007

32 Fuel Update On October 18 Air BP pumped 1
Fuel Update On October 18 Air BP pumped 1.5 m gallons of jet fuel into aircraft at Dulles—a one day record…… Five years ago we averaged 920 k per day When remaining two tanks come on line, the airport will have over 38 m gallons of storage capacity. Dulles will then have more “on airport” fuel capacity than any other airport in the country

33 FUEL SETTLING TANK FARM
Designer: Burns & McDonnell Engineering Co., Inc. Contractor: Grunley-Walsh, LLC Start Date: May 2006 Substantial Completion: December 2007 Percent Complete: 93% DESCRIPTION: This project includes the construction of three 8.5 million gallon fuel settling tanks, a delivery facility, fuel sampling building, and electrical controls building. The contract also includes the installation of a foam fire protection system, transfer pump and filtration system, and transfer piping to the existing hydrant fueling system tank farm.

34 NORTH AREA ROADWAY IMPROVEMENTS – SOUTH SECTION, PHASE 2
Designer: Johnson-Mirmiran & Thompson Contractor: Lane Construction Corporation Start Date: March 2006 Substantial Completion: November 2007 Percent Complete: 93% DESCRIPTION: The project improves the eastbound Dulles Airport Access Highway (DAAH) lanes from Saarinen Circle to Route 28 to meet the traffic forecasts for 25 million annual passengers. The project includes widening the east-bound Access Highway, improving collector roads and new ramps, and adding a new intersection at Aviation and Wind Sock Drive.

35 NORTH AREA ROADWAY IMPROVEMENTS – SOUTH SECTION, PHASE 2
Overview, Eastbound October 2005

36 NORTH AREA ROADWAY IMPROVEMENTS – SOUTH SECTION, PHASE 2
Final Slip Ramp Opened to Traffic on November 21, 2007 October 2005

37 NORTH AREA ROADWAY IMPROVEMENTS – NORTH SECTION PHASE 3
Designer: Johnson, Mirmiran & Thompson Contractor: Facchina Construction Start Date: August 2006 Substantial Completion: August 2008 Percent Complete: 85% DESCRIPTION: The project consists of roadway improvements of the inbound Dulles Airport Access Highway from Route 28 to Aviation Drive to meet traffic forecasts for 25 million annual passengers. The project includes widening of the Access Highway, the addition of a north side Collector/Distribution Road, and upgrading connections from Route 28 and to Rudder Road. UPDATE: The contractor completed pouring concrete at the Ramp P parapet walls and bridge grooving along Ramp S and Ramp P. Work continues on paving, installing guardrails, placing seed and mulch, pouring concrete foundations and installing electrical items for the overhead signs. On the west side of the Dulles Greenway bridge, the contractor continues installing the under drains and storm drains and constructing the retaining wall. Between Rudder Road and Aviation Drive, the contractor continues backfilling, grading, and paving the grounds for the new lanes on the left side of the Access Highway. Rudder Road Toll Road (Rt 267) North Side C/D Lanes Route 28

38 IAD CCP - Significant Design Projects Underway
Consolidated Rental Car Facility Security Screening Runway 1C-19C Reconstruction IAB Expansion Baggage EDS In-Line Fourth Runway Transitions Package South Utility Building & Electrical Distribution Center Revised Concept Tier 2 Concourse

39 IAD – Other Projects in Planning/Design/Procurement
Main Terminal Temporary Security Screening (East and West) Concourse B Modifications for the Airbus A-380 Dulles Police Station Permanent Sign System Rehabilitation North Area Airside Access Road 800 MHz Radio Upgrades Airfield Pavement Panel Rehabilitation Program Airfield Modifications for Airbus A-380 South Utility Building Utility Tunnels West APM Tunnels – Tier 1 to Tier 2 Tunnel Ventilation and Control System

40 GREEN Initiatives Access to METRO
Expansion of centralized deicing pads Exclusive use of polypropylene glycol products BMPs on storm water management State of the art fuel leak detection systems Recycle 80% of construction waste Dulles recycled over 30% of total refuse in 2007 (highest ever), plans in place to significantly increase number Lighting controls for energy reduction Demand management electric meters Low flow bathroom fixtures Modern utility plants with reduced emissions

41 The Challenges Ahead…. Cost Control Growth CCP Environmental Security
Customer Service Work Force Planning

42 Airlines largest cost components: (per ATA news release 11/07)
Fuel (25.4%) Labor (23.6%) Payments to regional partners (13.7%) Airports….about 6% “The cost of running an airline is up 86% since 2000” (ATA Chief Economist)

43 U.S. and Foreign Carrier Next Generation Aircraft Orders*
Source: Boeing and Airbus websites

44 U. S. Airline System Load Factor Average break-even load factor now 76
Source: Air Transport Association 2007

45 Flyer Discontent According to the 2007 Zagat Global Airlines Survey: “Displeasure with U.S. carriers is growing overall, while international carriers continue to fare far better” (7498 frequent flyers,19.7 flights per year) Midwest was the top U.S airline for economy class, and Virgin America for premium class. Singapore Airlines took top honors for both economy and premium services.

46 IATA’s Corporate Air Travel Survey in 2007: Self-service features that respondents (over 10,000) plan to use in the near future On-line booking (75%) On-line check-in (61%) Printing boarding passes at home (58%) Common use self service check in (53%) Remote baggage drop off service (33%) Post arrival assistance (28%) Conclusion: Passengers continue to seek greater empowerment, autonomy and independence in determining their travel experience

47 Challenges To Aviation Growth
Air Travel Congestion Results in Delays, Missed Connections, Cancellations, Added Expense and Political Backlash Aging Air Traffic Control Infrastructure Will Take Years to Modernize. Could Lead to Airport Slot Controls or Demand Management Systems Like Lotteries, Slot Auctions, Peak Period Pricing and Minimum Size Aircraft Requirements Quality of Customer Service in the Air and on the Ground is Frustrating Travelers. However, Price and Schedules Remain Largest Determinants of Demand Increasing Security Requirements by Immigration, Customs and TSA Discourages Travel to the U.S. and Irritates Travelers – “Hassle Factor” Environmental Concerns: Emissions and Noise May Increase Carrier Costs, Limit Growth and Lead to Governmental Programs Such As Europe’s Proposed “Emissions Trading Scheme”

48 Airport capacity determined by five components:
Airfield characteristics Airspace characteristics Air traffic control Meteorological conditions Demand characteristics

49 ACI forecasts that the number of passengers will double by 2025 to more than 9 billion…..
…..Dulles will be ready.

50 On a sign overhanging the entrance to the ride at Disney World is the inscription: “Toadi Acceleratio Semper Absurda…."

51 …which translated means "Speeding with Toad is always absurd."

52 Happy Holidays and a Joyous New Year


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